Rated 3.2 out of 5 by 461
Rated 1.0 out of 5.0 by Jonq Battery Failure
Purchased this mower in the spring of 2011. Worked reasonably well for the first summer - squeaky wheels, very heavy to push, porr "suction" of fine grass - had to run over some spots 3 times. Battery stored over the winter as per directions - inside, charged regularly. Battery died July of 2012; battery warranty is only 1 year. Replacement cost nearly the cost of the mower. Have replaced with a gas mower which I should have bought in the first place. Would not recommend this product under any circumstance!!!
October 6, 2012
Rated 2.0 out of 5.0 by einar self propelled
First I love my Ryobi tools, so to get one of there lawn mowers seemed like a no brainer. I am 6ft- 210 and work out allot, this thing drags me accross the lawn. It is heavy but I use more energy pulling back than I do pushing forward without the drive. My wife would not stand a chance. I phoned Ryobi thinking it was a defect, they told me that's the way it was designed! Who would design a lawn mower you have to fight with. It's going back
June 12, 2012
Rated 1.0 out of 5.0 by GDawg DEFECTIVE BATTERIES!
To be honest, this is a great mower. But your battery *will* die and Ryobi WILL NOT honor your warranty.
When it worked, it was awesome. But the battery will cost you half of a new mower and even if you take it to an authorized warranty center, you will never get a replacement. You'll be put on a indefinite wait list and never get a battery. The place near me (only one service place in a 30 mile radius around a major metro area) had about 10 of them waiting... all with dead batteries and no-one ever got one.
I'm well outside my return window with HD, so I'm stuck with it. AVOID THIS MOWER. Find a company willing to stand behind their product.
November 18, 2011
Rated 1.0 out of 5.0 by smartcatxxx Very poor quality and very bad customer support
- cuts the grass and mulches it nicely
- easy to start
- self-propulsion is a nice to have
- really poor quality and bad customer support; used it for only 2 years and now it's dead
- handle cracked after only a few months
- started squeaking after a few months
- charger started malfunctioning after less than a year; waited for almost 4 months for a replacement; had to argue many times over the phone with their customer support
- battery connection overheated and melted the plastic holding the connection pins which then tore off, so now I cannot connect the battery to the body anymore, thus the unit is now unusable
- quite heavy
May 18, 2013
Rated 5.0 out of 5.0 by gpstd1 Excellent!
Does a great job - as advertised, the equivalent of any gasoline mower in its class. It seems very solid, and I expect it to last quite a few years. In addition to mowing grass it does a wonderful job of mulching leaves.
The self-propelled feature is if anything a bit too powerful - until you get used to it it can feel as if you're taking a big dog for a walk.
Only real downside is that the machine is HEAVY. However nearly half of the weight is in the battery pack, which can be removed when not in use. So the weight isn't as much of a disadvantage for transport and storage as you might think.
April 3, 2010
Rated 2.0 out of 5.0 by mommydono nice concept, poor execution
Loved it at first - quiet, no bad smell, no vibration. The self-propel was grabby & too fast for me. battery lasted long enough to get either front or back yard (not both) couldn't buy an extra one at that time. It was like vacuuming the lawn.
The foam handle cover tore off within the first couple uses (I duct-taped it). after a while, the battey would not charge enough to complete the yard. The self-propel function stopped working. Grass packed up around the drive belt & was hard to clean off. then the batter leaked.
took it to Home Depot this past Monday, they sent it to the local authorized service shop. not having fun with this...
February 16, 2012
Rated 1.0 out of 5.0 by CityDweller Great concept, really bad battery
I've had this mower for only one season. I loved the quiet sound and it cut well. The mower is very heavy, so cutting on a hill was a problem. Even with my small lawn, the battery died before the lawn was cut. By the end of the summer however, the battery was dead! It leaked acid and had to be replaced. Of course, a new battery was both expensive and...not available until spring.
I bought a new gas mower and sent this mower to the landfill after only one season. Not environmentally friendly.
April 18, 2013
Rated 1.0 out of 5.0 by Smitty BAD PRODUCT, BAD SERVICE
I purchased this mower at Home Depot. Had the mower for about 90 days, maybe, the battery went out. Talked to Home Depot, needed to talk to the Ryobi company. Talked to the company. First two people I talked to gave me the run around. Third person seemed to know what to do, told me she was sending me a new battery and charger, two weeks. After four weeks and serveral more calls, I was told another two weeks, back order and all. Long story short, this was November, I was told that I was on the list to get a battery in LATE FEBUARY, MAYBE. You have to be kidding, no customer service at all, bad company, bad product.
January 8, 2012