Rated 2.8 out of 5 by 146
Rated 1.0 out of 5.0 by Bill This battery should be upgraded
Although the battery is easy to use. It does not last very long because I have to buy a 3rd one one now. It would be good if Ryobi can make a similar battery that runs on Lithium.
May 22, 2016
Rated 1.0 out of 5.0 by Katrina Bad product! and warranty is worthless
We bought the Ryobi 48V mower thinking it would be as great a product as all of our other Ryobi tools (saw, weed eater, drill, etc). In only 10 months the battery wouldn't hold a charge. Ryobi sent us a new one under the warranty. Even though the battery began dying in less than a year, we made it last a year and 4 months. That was a mistake, as Ryobi only warranties the battery for 1 year. So when we tried to get a new one, they told us it wasn't covered. They even know these are bad, as evident in the fact that they no longer sell this model lawn mower. They have a new model.
We are now stuck with a mower we can't use. Oh, we can buy a new battery for $129 through Home Depot (and have it die in a year)...no thanks! We will be buying a different brand lawn mower.
May 5, 2016
Rated 5.0 out of 5.0 by Arley Great
Just saying I'd have no problem ordering from HD again. It was nice getting item so soon. And yes, the battery is needed and ........hey, it's just a battery.
May 10, 2016
Rated 5.0 out of 5.0 by rshel best battery ever
the battery lasts a long time extremely happy with it...love the power in the mower
April 12, 2016
Rated 2.0 out of 5.0 by paulbannon cuts and runs great
mower runs good...the battery is junk...on my second one but now charger is gone I think ???
December 29, 2015
Rated 5.0 out of 5.0 by Tuber Replacement lawn mower battery works great
The battery performed as expected. No problems with the ordering and delivery despite the weight.
March 15, 2016
Rated 1.0 out of 5.0 by TryingToBeResponsible So much for that.
Haven't purchased the replacement battery yet, but the original battery pack from March 2012 swelled up and leaked today. Ryobi said to take it to Home Depot, and Home Depot said send it to Ryobi (because they don't do anything after 90 days). Not exactly stellar customer service. Ryobi says I have the updated charger, so all they could say is that my failure is "unusual". Doesn't keep me from having to spend $130 on a battery of dubious quality, though. Not very happy, and I'll remember this episode when considering future tool purchases.
Oh, and since I'm not getting warranty support, I decided to see what's inside. See pic for one of the two batteries in the pack. Note how the top is bulged upward.
August 24, 2014
Rated 4.0 out of 5.0 by JP47 Limited Guarantee
Excellent mower, but last battery only lasted 7 months. Phoenix can be an unfriendly environment for batteries, but I expect longer production from a battery that is this expensive. The battery charge indicator shows three of the four packs charged, but that's not enough to run the mower.
November 3, 2015