Rated 4.5 out of 5 by 16
Rated 5.0 out of 5.0 by Higgy As quiet as promised
Received this product last week. Was a 3/4 HP model instead of a 1/2 HP model that I had ordered. Insatllation was simple and quick. The limit stops have screws in them that are supposed to hold them in plac in the steer runner, but I had to replace the screws with different ones because the original ones would not hold tight. Aside from that one issue, the installation was a breeze (easily done in 2 hr) and I was able to do it entirely by myself. The unit is truly as quiet as promised, can't hear it operating inside the house at all when the door to the house is shut. It does move a bit slower than our old opener, but the quietness is what I was looking for.
May 14, 2012
Rated 5.0 out of 5.0 by docron Great opener, easy to install
I had a screw drive Genie opener and had nothing but problems. It would stop opening so I had to unplug the electricity and then it would work again. Screw drive broke, tract guide would strip every year and had to install new ones, WHAT A PIECE OF JUNK, don't buy one.
Got the Direct Drive and other than one mistake on the assembly it was pretty straight forward (just make sure the contact for the drive is in the right direction, down). It is so quite my wife doesn't know when I come home now, good for me. Not as fast as the Genie, but looking forward to many trouble free years, plus this has a lifetime warranty, any thing breaks and they send me the parts. Great customer service with no long phone time waiting.
March 13, 2014
Rated 1.0 out of 5.0 by TimP Slow, Expensive, no available parts
It moves very slow (slower then chamberlain and genie) is the most expensive (its amazing how adding "made in germany" to it makes the price go up, and you can't get parts locally ANY WARE if you have any issues (eg, circuit board) the whole thing either goes in the garbage and you replace it with a good brand, or you wait for up to 3 months for the new part to arrive. The part will not be warrantied, and you will pay almost as much as buying the whole opener a second time. Why? Because you can't get the parts locally ANY WARE
November 5, 2012
Rated 5.0 out of 5.0 by NightRider1 The BEST
I have had 3 or 4 different types of door openers over time. Buying this one was the right decision. So quiet. So positive with its operation. I have had this opener for the past 4 months. No problems. I expect it to give me trouble free operation and enjoyment for years to come.
I will highly recommend it.
June 25, 2014
Rated 5.0 out of 5.0 by Elsie Best Garage Door opener EVER!
This is an awesome garage door opener. My husband and I installed it 6 months ago. Just a couple of user error issues, but we did it ! We never would have even attempted to install a chain drive opener. Extremely quiet. We are building another house and will have 2 garage doors. We will have 2 Sommer openers (if we can find them...they are becoming scarce!)
March 27, 2014
Rated 5.0 out of 5.0 by hdcalgaryshopper Sommer 3/4hp Garage Door Opener
Well, it's true, this is the quietest garage door opener I've ever heard. Not knowing about this Sommer opener, as it is not carried in most home depot stores (I don't know why?), I was about to purchase the competition's product. Then I saw it online on the home depot website and found only ONE Home Depot store about 30 km away that carried them. I picked one up the next day and installed it myself. I am so glad I bought this unit. It is so, so quiet, made of high quality components and easy to install and program with it's two included remotes. I had to buy a wireless keypad as this unit does not come with one. I think one should be included with the garage door opener. Although it doesn't offer all the bells and whistles like some of the competition, I would happily buy another Sommer without hesitation. Oh, my garage door is insulated steel and is 8 feet X 16 feet and the unit easily opens the door. Also, with the competition, I would be forced to buy a $70 extension kit for my 8ft door and I think this is ridiculous. The Sommer unit can open an 8ft door right out of the box. No extension needed. Great product and highly recommended!!
July 1, 2014
Rated 5.0 out of 5.0 by peterrob An innovative product
I have a 7X12 wooden garage door. I installed the door opener in about 5 hours. It is a straight forward process with clear instructions. On first use I was amazed at how quiet it runs. After getting the correct stopping points adjusted it takes two up down cycles to self learn the tension of the door. I've been using for a few days now and love it.
The design is innovative and it is a compact installation. The 3/4HP drive motor is the only moving part driving a chain sprocket that runs up and down a stationary chain in the rail. It uses sturdy sliding contacts to get its 24V power so there are no wires externally to the motor. Power comes from a contact in the control unit that simply pushes onto the rail.
Time will tell if this sliding power contact system will have longevity. To me it is the only potential weakness.
I don't see why anybody would dislike this garage door opener and it was reasonably priced for such a quality unit.
January 22, 2014
Rated 1.0 out of 5.0 by Chris don't buy
A pain to install and cover keeps coming off. Car remote has tiny little buttons.
March 15, 2014