Rated 4.2 out of 5 by 18
Rated 4.0 out of 5.0 by OneCoolChick great product but loud
Product does everything listed very well, remote control is a nice touch. Was relatively easy to install, cools quickly, have had no problems with it in the month that I've had it. My only complaint is that it is loud. When I take the filter off and press on the bolts securing the cooling unit (pipes for fluid circulation) it quiets down tremendously. I can only assume that is the difference between the reviews who say it's quiet versus loud, a manufacturer defect/issue with the structure of the machine. I only wish I could figure out a way to lessen the noise, then this would be a perfect machine.
July 8, 2014
Rated 5.0 out of 5.0 by themdums Wonderful
Has to be the quietest window air conditioner I've ever had. All you hear is the rush of cold air, no other sound and no vibration. Small for 10,000 BTU but does a great job.
June 9, 2015
Rated 1.0 out of 5.0 by Unhappy Bad Customer Service
This is my second review and it's about SPT Customer Service, which is pobably the worst I've ever worked with - I will never buy another SPT product and recommend that you don't either. There was never an apology provided for all the mistakes they've made nor one for the fact that their product is way below acceptable quality. If Home Depot were smart, they would stop carrying this brand. Stay clear and beware - you'll be sorry if you buy this product or anything made by SPT.
July 8, 2014
Rated 5.0 out of 5.0 by TommyGunn I couldn't be happier!
I have never taken the time to review a purchase before. But I am so happy with this air conditioner that I am doing so. I have owned many window air conditioners in my life, all major brand names, but I have never been happier than with this Suppentown (SPT). I was reluctant to buy a brand I wasn't familiar with but I had read many reviews on many websites from happy customers. In particular, people were saying how very very quiet this air conditioner is.... and they were right! It cools extremely well and is extremely quiet.
May 24, 2013
Rated 2.0 out of 5.0 by TracyP Good at first.......
I have owned this model for 14 months and had no problem in the first 13. However, in the past month it has started freezing up and spitting ice through the front grille. When it happens in the middle of the night it sounds like glass breaking! This has been with night time use and the thermostat set on 67 and low to medium fan speed. I spent more hoping to get better quality and longer use than my old Haier, but it still only lasted just more than a year and a couple of months past the warranty.
June 12, 2013
Rated 5.0 out of 5.0 by Janice Doing great job.
Used on enclosed porch 200+ sq. feet with thin 2" walls and no insulation and mostly windows with 100 + degrees exter. temp. Held 78 degees on low speed no problem.
August 5, 2014
Rated 5.0 out of 5.0 by Hosteen It fit my requirements
I use this unit for a slightly off-beat purpose. It is the main cooler, with separate controller, for a small refrigerated trailer/environmental chamber. Have not had it on line long enough for a through review but initial results are encouraging. Will still have to see how it stands up to the rigors of high mileage and off road travel.
March 27, 2013
Rated 5.0 out of 5.0 by Bytedr Great product
Product cools quickly and on economy mode slows down or shuts off to save power. Unit is very low on noise. Almost all window air conditioners are loud, but watching tv while this unit is on lower settings is no problem. My only problem with this unit is that I couldn't see it in a store anywhere, but HD did a great job of delivering.
August 5, 2012