Rated 3.5 out of 5 by 25
Rated 1.0 out of 5.0 by SD Awful
Worked for less than a day and returned it. Homedepot was amazing with the return fast and no issues
October 13, 2015
Rated 5.0 out of 5.0 by 123456abcdef 35LB, Ice Maker
Makes great ice and its fast. Great for summer camping. We Make up about 50 LB,s,,,and we save money !!!
June 17, 2015
Rated 3.0 out of 5.0 by MOTHER NOT TO HAPPY
I THOUGHT THIS PRODUCT WOULD TAKE CARE OF MY SHORTAGE OF ICE PRODUCT WHILE WE HAD FAMILY REUNIONS,PARTIES, AND IT FELL VERY SHORT.
March 3, 2015
Rated 1.0 out of 5.0 by mike Did not work
The first unit would not make ice. We contacted the maker and they sent a replacement which would not pump water to the ice tray.
We contacted the maker again and they asked if we wanted another and we said no. They told us to take it bsck to Home Depot which we did.
Sorry to say the machines diod not work but the customer service from both the maker and Home Depot was outstanding. I believe this was not the first time these machines did not work.
My advise is to order a different model.
July 24, 2012
Rated 1.0 out of 5.0 by Dissapointed Severe plasticizer smell and taste
Followed instructions explicitly. I even cleaned it three times before I even tried to make ice....This was because the chemical smell was so bad. When I finally made the first batch it seemed OK until the the ice melted in my drink. Then the taste and smell was horrible. I tried running this continuously for 10 days with no luck. I reluctantly returned it...Great price. Lousy ice. Bummer.
November 3, 2011
Rated 1.0 out of 5.0 by UNHAPPY Poor customer service
I purchased this machine in June and was very happy until it died in January. I contacted the company for a replacement and they refused. They wanted to ship the machine to them for possible repair. This is a 45 lb unit and I could not carry it. So, it sits here totally dead and unusable. I do not recommend this brand. Home Depot should discontinue carrying it.
January 25, 2012
Rated 5.0 out of 5.0 by LDTX Great product !
We purchased this ice maker 2 years ago, had to order a small replacement part approx 9 mos after using, but it fixed the problem. It makes ice non stop 24-7 at our house and now two years later its time to purchase a new one. We'll be purchasing the same model, it has paid for itself three times over in what we would have spent on bags of ice.
January 2, 2013
Rated 5.0 out of 5.0 by liz2347 Suits my purposes
I am moving to Mexico where I do not have an ice maker. I had heard about this one from a friend. I had read a review that said their ice had a bad flavor, but I followed the directions and ran vinegar and water through it first and it worked beautifully and tasted just fine. I would strongly recommend it for anyone who has parties or just needs an ice maker.
February 19, 2011