Rated 3.5 out of 5 by 73
Rated 5.0 out of 5.0 by KatieDex This product has a very efficient design.
This product has very efficient use of space and is so easy to use. My vegetables are fresher and seem to last much longer in the humidity controlled drawers. The bins on the doors are very functional and I find I have more space then I had before. I love being able to open the doors and see everything without having to move things around. The only issue I am having is with the freezer. I have increased the temperature several times and it still freezes somethings like ice cream and ice cubes way too hard.The delivery was fast and efficient. The delivery men were considerate and friendly. They did an excellant job.
December 11, 2013
Rated 2.0 out of 5.0 by Diane Samsung 20 cu ft french door model RF217ACBP
We had a lot of issues with water running down the back and freezing in the veg bins and bottom of refrigerator. Had a repairman come 4 times until they finally came up with a solution. (He told us this is a common problem with this model) Now it's not getting cold enough on the top and middle shelf and freezing on the bottom shelf. Temp is set at 34 degrees and top is almost 50 and middle is at 40. Time to call the repairman again. I would never buy this unit again. Also if the power goes out it does not hold the cold as long as a top freezer does, which does make sense as cold air falls. Good thing we have a generator. I give it 2 stars only because when it works it works well but that is not often.
December 3, 2013
Rated 1.0 out of 5.0 by invmgmt Avoid this fridge
Bought this fridge in July, by October the doors already had rust coming through. Mind you, this is a STAINLESS STEEL skin. I have had a cheap small fridge outside by the BBQ for 5 years and it never showed rust.
Samsung basically said "tough luck". The rust is cosmetic and they don't cover cosmetic. What?! I spent extra for a stainless steel fridge because they are supposed to look better longer. In less than 6 months the thing looks terrible.
I bought the Home Depot extended warrantee, so i thought they would help. WRONG! The extended warrantee people said they won't help either. So, out $1k and I have a fridge that looks terrible! Very disappointed with the HD people, usually HD has great customer care.
Bottom line, Samsung has terrible products, poor craftmanship, horrible customer care. I would have given it zero stars, but couldn't.
Avoid Samsung products at all costs!!
November 26, 2014
Rated 5.0 out of 5.0 by Bugsylynne It's what I've always wanted!!
At the top of the list is the aesthetics. The refrigerator is beautiful to look at and fit perfectly in the space eg. like it was meant to be there. As far as functionality, for the size there is more than enough room. All of the important items are easily accessible. The double doors, freezer on the bottom, lighting, temperature controls and the ice maker are my favorite features.
July 31, 2014
Rated 5.0 out of 5.0 by Phillylocks Samsung French Door Refrigerator
This refrigerator fit perfectly in my kitchen space and really makes my kitchen look beautiful. I must add the stainless steel was an upgrade and took it up a few notches. I am very pleased with my purchase. The techs were friendly and installed it, leveled and adjusted the settings in no time.
July 16, 2014
Rated 4.0 out of 5.0 by Kitty I love the botom freezer
It is working great. I love the bottom freezer.
I do not like the fact that you can not move the shelves.
I do not like the lack of space for tall item.
It is good that there are spaces on the door for these items.
Thinks stay fresher in this ref.
I like the ice maker. The fresh item drawer on the shelf.
May 27, 2014
Rated 1.0 out of 5.0 by hdthoreau Terrible Quality
I had this fridge serviced a couple months after the warranty ran out. The ice built up and the fan in the back could not move the cold air around. I took it apart a few times and defrosted it, but it seems I have to do it every few months. I will not buy any appliances from Samsung anymore.
June 8, 2014
Rated 5.0 out of 5.0 by OLDDOG4 Great value
Refrigerator fills the needs of the 2 of us. Inside is slightly smaller than old one but it is sufficient
August 1, 2014