Rated 3.7 out of 5Â by 69
Rated 5.0 out of 5.0Â by salenger Finally!
I had been waiting for these French Door refrigerators to come out in the U.S. ever since I had gone to Japan and seen refrigerators like this is action. They are designed vastly more efficiently. The freezer is at the bottom (heat _rises_). The LED lighting is better that the lighting in my house. The doors have ample roomâ leaving the shelves less deep, and less liable to cram thngs in back that I'll lose or forget about. My last refrigerator had less stuff in it when it was full, and despite the tiny amount of space available in my kitchen, it actually takes up less room with the door open than the refrigerator that my landlord had provided. This refrigerator has very quickly made my life much easier.
November 19, 2013
Rated 1.0 out of 5.0Â by mike Lousy Product and No Service
This refrigerator is noisy and the paint is pealing off the handles with minimal usage. Attempt to lodge a complaint or make a service request is futile becase the Samsung website doesn't work. Their live chat person claims that the paint is pealing because of "wet hands" and that the damage is only cosmetic - end of story.
December 1, 2014
Rated 1.0 out of 5.0 NOthing but problems for over a year now
First the defrost mechanism froze up and water was dripping into the vegetable drawer. Then the freezer door did not seal completely in upper right hand corner. Repairman came out and indicated the freeze up problem was common with Samsung. A heater wire does not extend down into the defrost drain tube far enough to keep it from freezing up, thereby causing the water dripping. A design flaw Samsung knows about. Repairman used a piece of aluminum wire to wrap around the heater element and extended it down into the drain tube a couple of inches. That has worked fine for about a year and had to have repairman come back out and tighten the wire onto the heater element because it started dripping again.
Freezer door not sealing--repairman simply "brute strength twisted" the freezer door to get the gasket to seal in the upper right corner. Said door got "warped someway".
Looking for another brand of refrigerator since these problems appear to be common with Samsung.
December 29, 2013
Rated 1.0 out of 5.0Â by Quique Horrible Product- DO NOT BUY
I bought one of these and had to return it within two weeks of purchase.
There's very poor storage space. Larger items must go on the door because the shelves inside the unit are "full size shelves." Thus, the only way to keep 2 liter bottles of soda, gallons of milk and other large products is to keep only one or two of them on the door, OR to remove your shelves permanently.
Aside from serious design flaws, these refrigerators are poor quality construction. Ours arrived with a broken door handle on the top, and the door handle for the freezer lasted exactly 10 days before it too broke.
I'm a big fan of Samsung's and had high hopes for this product. It seriously underperformed and did not meet our needs. At $1800 this is absolutely unacceptable. If this product were on sale for $300-$400 it might be worth it. Otherwise, I suggest avoiding this product like the plague.
June 20, 2013
Rated 3.0 out of 5.0Â by MyNicknameIsTooShort Fit the needs but some desing flaws
There are some desing flaws, like the movable storage unit hits either door when opening, ever so slightly. Selves cannot be moved so 2 liter bottles can be placed on them, only in the doors. Ice maker bin takes up a very large portion of the freezer, maybe could have been divided if you don't use that much ice.
But very quit operation, very energy efficient.
Also the right hand door opens up when the left door is closed, and stays open. Alignement problem I am told, but have not had time to have it looked at.
August 12, 2014