Rated 3.5 out of 5 by 73
Rated 5.0 out of 5.0 by salenger Finally!
I had been waiting for these French Door refrigerators to come out in the U.S. ever since I had gone to Japan and seen refrigerators like this is action. They are designed vastly more efficiently. The freezer is at the bottom (heat _rises_). The LED lighting is better that the lighting in my house. The doors have ample room— leaving the shelves less deep, and less liable to cram thngs in back that I'll lose or forget about. My last refrigerator had less stuff in it when it was full, and despite the tiny amount of space available in my kitchen, it actually takes up less room with the door open than the refrigerator that my landlord had provided. This refrigerator has very quickly made my life much easier.
November 19, 2013
Rated 3.0 out of 5.0 by MyNicknameIsTooShort Fit the needs but some desing flaws
There are some desing flaws, like the movable storage unit hits either door when opening, ever so slightly. Selves cannot be moved so 2 liter bottles can be placed on them, only in the doors. Ice maker bin takes up a very large portion of the freezer, maybe could have been divided if you don't use that much ice.
But very quit operation, very energy efficient.
Also the right hand door opens up when the left door is closed, and stays open. Alignement problem I am told, but have not had time to have it looked at.
August 12, 2014
Rated 1.0 out of 5.0 by Mike Lousy Product and No Service
This refrigerator is noisy and the paint is pealing off the handles with minimal usage. Attempt to lodge a complaint or make a service request is futile becase the Samsung website doesn't work. Their live chat person claims that the paint is pealing because of "wet hands" and that the damage is only cosmetic - end of story.
December 1, 2014
Rated 1.0 out of 5.0 by invmgmt Avoid this fridge
Bought this fridge in July, by October the doors already had rust coming through. Mind you, this is a STAINLESS STEEL skin. I have had a cheap small fridge outside by the BBQ for 5 years and it never showed rust.
Samsung basically said "tough luck". The rust is cosmetic and they don't cover cosmetic. What?! I spent extra for a stainless steel fridge because they are supposed to look better longer. In less than 6 months the thing looks terrible.
I bought the Home Depot extended warrantee, so i thought they would help. WRONG! The extended warrantee people said they won't help either. So, out $1k and I have a fridge that looks terrible! Very disappointed with the HD people, usually HD has great customer care.
Bottom line, Samsung has terrible products, poor craftmanship, horrible customer care. I would have given it zero stars, but couldn't.
Avoid Samsung products at all costs!!
November 26, 2014
Rated 5.0 out of 5.0 by Bugsylynne It's what I've always wanted!!
At the top of the list is the aesthetics. The refrigerator is beautiful to look at and fit perfectly in the space eg. like it was meant to be there. As far as functionality, for the size there is more than enough room. All of the important items are easily accessible. The double doors, freezer on the bottom, lighting, temperature controls and the ice maker are my favorite features.
July 31, 2014
Rated 5.0 out of 5.0 by SusieQ Perfect fit for us!
We recently ordered this refrigerator online (we also talked with someone at our local store) and so far have been very pleased. We needed a lower profile refrigerator and this one is perfect. We knew that we would have limited space so, for us, that is not a problem. The shelves on the doors are not extremely deep or high, and while that is a small problem, we were not surprised. I had read that the ice maker did not make ice very quickly, but we have not found this to be true. Also read that the refrigerator was noisy...not true! Obviously if you need a large refrigerator, this is not the one for you. But if you are looking for one that is slightly smaller than standard, this is an excellent choice: quality and value! I love the fact that Home Depot delivers and installs free of charge (and they showed up exactly when they said they would)!
July 12, 2014
Rated 1.0 out of 5.0 by Foodie Worst Refrig Ever
We constantly have water and ice building up on the bottom of the refrig and in the crisper drawers. Cleaned it out this morning, and 4 hours later more water on bottom of refrig. It is worse when the refrig is full, even when we pull the food away from the sides and back to allow for the flow of air. One technician we called said he would not even look at it because Samsung does not offer support to techs. Can't wait to toss this one out!
June 20, 2014
Rated 5.0 out of 5.0 by Phillylocks Samsung French Door Refrigerator
This refrigerator fit perfectly in my kitchen space and really makes my kitchen look beautiful. I must add the stainless steel was an upgrade and took it up a few notches. I am very pleased with my purchase. The techs were friendly and installed it, leveled and adjusted the settings in no time.
July 16, 2014