Rated 3.3 out of 5 by 65
Rated 4.0 out of 5.0 by watertech Looks real nice in a kitchen remodel
This is a real nice looking microwave with the center display and keypad on the lower front of the door. It was part of a kitchen remodel, and really sets off the kitchen with a 'high tech' look and feel.
BUT I keep having to set the clock when there is a power bump and that is very annoying. Seems like a small battery backup, even if it only lasted a minute or two, could avoid this annoying problem.
The under mount LED light is not as bright as I would have liked.
The installation template shows the location for the mounting holes, but doesn't show the measurements for placement of the screw holes for the wall bracket or for the cabinet above the microwave. I had to measure the location of the holes on the microwave and the template to figure it out. Holding the template upside down against the bottom of the cabinet above the microwave didn't work so well for me. I think they want you to tape it up and drill the holes where it is marked, but taping the template in place didn't work too well, it was off about 1/8 inch on each side, hard to center it, and the paper wrinkled. Also I wanted to drill the holes from inside the cabinet down, not up from the bottom, so they wouldn't tear the veneer on my cabinet when the drill broke through where I could see it inside the cabinet.
February 18, 2014
Rated 5.0 out of 5.0 by mominmo Great upgrade!
Our over-the-range microwave quit a couple of weeks before Thanksgiving. After researching what we wanted, we decided on this Samsung model. We LOVE the sleek, clean look it adds to our kitchen. We are getting used to the various features and so far, we are pleased with the performance. We DO like the controls at the bottom, LOVE the amount of light it provides to the cooktop below, and LOVE the dark, ceramic interior (doesn't look so messy all the time)
December 10, 2013
Rated 5.0 out of 5.0 by Christel This propuct has great features
So far I really like this microwave. It works well and looks great. I really like the sleek look.
August 22, 2013
Rated 1.0 out of 5.0 by parker Keypad stopped working
Keypad stopped working 14 months after purchase. I guess I'll have to by a new microwave and it will not be a Samsung!
November 29, 2015
Rated 2.0 out of 5.0 by Fred Noisy at start up
For all of you having difficulty with this microwave. If Home depot can not or will not help you with this problem, do this. Go to any Home depot and purchase a new unit. use the unit on the counter or install it and put the broken unit near a plug until the broken unit gets repaired. If you like the new unit better keep it and sell the repaired unit on Craigs list. Or even better. Return the recently purchased unit for your 30 day money back. This way you will not be without a microwave................. If enough people do this HD or Manufacturer will take notice...
January 4, 2015
Rated 1.0 out of 5.0 by mdw0813 Repaired twice, not fixed
This microvare looks good but has a wiring problem and a cooking problem and has not been repaired despite two attempts. The fan comes on without warning and the mid-level exhaust only works sometimes. The display goes crazy when you open the door to use the microwave. After 30 seconds of this, it then demands that you reset the clock. After that you can use it... sometimes... unless it wants you to reset the clock again!
There are exposed wires where the door meets the body, which I suspect is the problem... since the controls are in the door.
As for cooking, it too is inconsistent... The same automatic setting gets food too hot sometimes and leaves it cold other times.
August 3, 2013
Rated 3.0 out of 5.0 by BCG1 Like the looks but wondering if it was worth the price
Let me say that I love the looks of this microwave but my dissatisfaction has to do with I am currently awaiting a repair person from Samsung to come (under warranty) but less than two weeks since installed! What is happening is that 4-5 minutes into a heating cycle it starts getting louder and louder and this to me is signs of trouble to come, and I fully expect that starting off like this will lead to my lobbying for a replacement, all the other microwaves in the past that I have owned never, never had any issues! So because of this I would not rate this highly, although I will say it is stylish and attractive, at what price, I would rather have one that worked and was dependable.
February 12, 2014
Rated 1.0 out of 5.0 by dabman Stay Away From This Piece of Junk
I purchased this just before Christmas. It was delivered, and I proceeded to install it. Nice looking unit with a lot of nice features. When I started using it, I discovered that the number 2 on the keypad was dead. Unplugged the oven, plugged it back in, still nothing. Called Home Depot and they arranged to deliver another one. Got the second one, installed it and upon turning it on, this unit was much louder than the first one. It sounded like the motor was having a hard time getting started. It made the cabinet vibrate and there was a lot of noise. I installed rubber tape between the microwave and the cabinet but could not prevent the noise. Samsung should stick to building televisions.
January 7, 2014