Rated 3.9 out of 5 by 156
Rated 4.0 out of 5.0 by Eastcoastncgal Noisy.
Motor running from day 1 is loud! I thought this was a defective refrigerator. Everything else is great 2 weeks in.
September 29, 2016
Rated 4.0 out of 5.0 by wendyo96 Lots of room
i love the look of this refrigerator and the quality seems to be very durable. The only drawback is the ice maker is in the way of the left side door, but there are mini shelves for skinny items if you have any that will fit.
I'm not sure I'd spend the same amount of money for this item as I originally did, but I do like the counter depth.
September 6, 2016
Rated 5.0 out of 5.0 by Adnisak Beautiful & sleek, so far so good!
We have had this fridge ~ 2 months and so far we love it! I have always wanted a counterdepth fridge. It looks so much better in my kitchen & fits well. It is less space, but we still have our old fridge in our garage for overflow. We're only a family of 4, but I'm not sure we could manage with just this fridge for space.
It is beautiful and runs great. It's quiet and we've had no problems with ice or water. It took 24+ hrs after it was installed to start producing ice.
We purchased the 5 yr protection plan from home depot based on other reviews, just for peace of mind, but a, thrilled that we bought it. It's hard to find a fridge that fits your kitchen just right. My kids love the middle drawer for snack & it's a great height for elementary age kids. Because of the drawer, the upper doors are quite high for them, however.
August 31, 2016
Rated 1.0 out of 5.0 by Ben Don't buy this refrigerator!
Purchased this appliance last year. All was great until about 10 months in when the ice maker began dripping water down the front and on my floor. The ice is melted and in chunks. Samsung has sent four different technicians out and replaced the ice maker and motor. Still not fixed. 5 months later, still leaking and ice is melting. Now they're trying to hit me with service charges to send someone out to deem unrepairable. Worst customer service. So unless you like wet floors and snow cones, don't buy a Samsung refrigerator.
August 16, 2016
Rated 4.0 out of 5.0 by TC Great fridge, but......
This fridge looks great and love the lighting and is roomy. Overall, I really like it. I fall short of loving it for two reasons - 1) the icemaker does not have much capacity - but honestly I read the reviews and knew this coming in. 2) the decal stickers that say water and ice wore off quickly and the panel cover (called a "window") that covers the LED digital display is cheap and started falling off at about 1 year old. After it falls off so many times, it won't go back on and it looks chipped and cracked. You can't buy just the "window" but must buy the display panel, which comes with the window. It's expensive and supposedly requires professional installation. The fridge is 1.5 only yr old. See pics. One shows the "window" and the other is the panel without the window after it fell off for the last time.
February 2, 2016
Rated 5.0 out of 5.0 by Katez What an amazing refrigerator
We didn't set out to purchase an expensive refrigerator with this many features - but we are certainly glad we did. We didn't want stainless steel but couldn't find white except as a special order. So we bought the black stainless which does not show streaks and cleans very easily. We didn't want the in-door water and ice but can't believe how much we love it and use it many times a day. We DID want the bottom freezer and find the storage and layout of the drawers and tray to be very easy to fill and find items. The side by side doors are very nice and the fridge holds a lot of food. One thing we don't like is that the doors tend to bang closed if you don't carefully hold on until it's shut. The middle drawer is great as it can keep meats and cheeses for much longer due to the adjustable temperature settings. It's a great place to thaw meats for dinner. One bonus we didn't expect is how long fruits and vegetables last in the drawers in the top section. I've had pears and apples that are many weeks old and they are as fresh as the day I bought them. Fresh veggies last much longer too. I don't know what the magic is but it works great. So even though we talked ourselves into buying more than we wanted, we are very happy with our purchase.
September 3, 2016
Rated 1.0 out of 5.0 by paul Avoid this model
So disappointed in this refrigerator. This is our second one, replaced because last one would not hold a true temperature. Front panel never reflects true temp. Had service here 4 times and eventually they did a complete replacement. New machine has the same issues. Get an extended warranty you will need it with this refrigerator.
August 8, 2016
Rated 3.0 out of 5.0 by Danie Please stop selling this product
The ice machine was a defect. It never made one piece. The start point of Samsung outsourced customer service was pointless and a waste of time. However, while trying to reach Home Depots wonderful warranty service, I miraculously stumbled upon Samsungs USA customer service who in all fairness was impeccable at helping me and saw to it that my ice maker was repaired within the week. While I have no further complaints about the fridge, it is clear Samsung refuses to solve the problem and just keeps pushing this junk out the door.
July 19, 2016