Rated 3.2 out of 5 by 19
Rated 2.0 out of 5.0 by Alois Don't be mislead by the the Consumer Report review !
We bought this fridge as rated #1 side by side fridge by consumer report and were excited with noise performance : "...noise tests, to earn one of the highest overall scores of all tested models...."
I'm not saying it's not true (I did not measure a lot of fridge) it's just still fairly noisy... the worse part is that some time some coil touch each other and create a high pitched noise ! Support came and can't do anything about it...Now I guess I could ask for a refund and get another product but I'm not sure I can find a really better one and I don't want to go through the hassles of replacing a unit full of good food...
So I just put a piece of cardboard between the coil. No High pitched noise anymore but on a brand new expensive fridge it's lame to have to do this kind of adjustment.
Also when they installed my fridge they did not put too much effort removing the plastic cover and because of the way those plastic cover are mounted it's fairly hard to do...
Bottom line : Don't get too excited like we did after looking at consumer report review, and maybe just look for a cheaper solution, at least you'll get better value.
May 10, 2016
Rated 5.0 out of 5.0 by MF Fridge Review
We have had fridge for a couple weeks. So far it is working well. .
January 13, 2016
Rated 2.0 out of 5.0 by KathMidtown Disappointed
I am so disappointed in the quality of materials used in this refrigerator. We had the fridge installed in April as part of a kitchen remodel. And today, I found spots of rust on the doors of the fridge. We thought being able to use magnets on the fridge was great, but underneath them spots of rust had formed on two places on the doors. I might expect this if the fridge were 3 or 4 years old, but 6 months? I will not be recommending this fridge to anyone anytime soon.
November 8, 2015
Rated 2.0 out of 5.0 by Frank597 Too noisy for my taste
I took delivery of my RS25H5121SR side-by-side two days ago based on Consumer Reports top rating of "excellent" on noise. I don't know what CR was smoking. According to my Radio Shack noise meter, when the compressors are running normally it is putting out 62-65 db of noise, which I found totally unacceptable. After I complained, Samsung sent a tech out, that was a waste of time because he said it was "normal" noise. Now I have to sell this turkey on ebay or somewhere and I am back in the market for a QUIET refrigerator. The other features seemed cool, didn't have a problem with anything except the noise.
April 16, 2015
Rated 2.0 out of 5.0 by gbb Refrigerator OK, but installation accounting is disappointing.
I'm only rating this two stars because of a discrepancy in the installation accounting. Home Depot automatically tacks on a plastic pipeline for the water supply. But, in my case, it wasn't needed. The installer said he'd arrange a credit, which didn't happen. The contract installer (GE) claims that I signed a form saying that the installation was complete, and that's that. It's a minor annoyance, but it's not right. So make sure any credit is noted on the installation papers, and keep a copy.
The refrigerator so far has been good. It's extremely quite. My only complaint is that it keeps the interior too cold, using the upper end of the temperature settings. The freezer seems to be at -10 F despite the +5 F setting. The refrigerator section is a bit more accurate.
Nice look, plenty of space.
August 3, 2015
Rated 1.0 out of 5.0 by MAHA Stay away from Samsung
I bought this one 13 months ago. After warranty expired it gave error in front panel. I called Samsung they asked for about $400 to fix the fan. I've never seen a fridge that go out of service in terms of months!!! I decided to sell it and buy a new reliable American brand...
October 7, 2015
Rated 1.0 out of 5.0 by Mark Worse purchase ever
Did not work right out of the box. It leaks water inside the fridge. Have called home depot and Samsung and neither are able to get anyone to our house to fix a "NEW" fridge.
I would stay away from this product and any product that Samsung makes.
October 5, 2015
Rated 3.0 out of 5.0 by Customer Works OK but poor tolerances
Fridge works fine. Keeps food at correct temperatures. Runs quietly except minor noise from ice maker. Main negative is poor fit/tolerances (e.g., drawers too cheaply made and too loose in racks to slide smoothly, no fridge level adjusters at rear (at front only), door level adjusters' range inadequate to properly level doors, doors also lean inward towards each other). Inside lighting only illuminates top half of fridge. Arrived with minor scratches on doors, Samsung offered $75 compensation, six weeks later I'm still waiting for check.
November 28, 2014