Rated 3.2 out of 5 by 19
Rated 4.0 out of 5.0 by gpitts Not quite as described
I bought this refrigerator based on the website photo and description, but was a little surprised when it came with white handles versus the stainless steel handles shown. I'd have preferred the stainless handles purely for aesthetics, but the white handles are okay.
I do have a few issues with the refrigerator. The handle for the refrigerator side did not fit well, and had some "play" in it at the lower end where it attaches to the door. I shimmed it up a bit with Teflon tape to correct that. When we close the refrigerator door, there is a rattle on the right side of the appliance. It doesn't appear to be anything in the refrigerator hitting something adjacent, etc. I'll call Home Depot about this one. The only other matter is that the drawers in the refrigerator don't have very good lighting, which can make it difficult to see at night.
On a positive note, the refrigerator is quiet, and the water is chilled nicely.
December 14, 2014
Rated 5.0 out of 5.0 by Bonnie Excellent Fridge/Freezer
Excellent value. Everyone we dealt with at the store was friendly and very helpful. Delivery was on the date select by us at a convenient time. Setup was done in a professional and efficient manner. The refrigerator has performed flawlessly since installation. Having only had the unit for less than a week at this writing we don't have any idea of what the long term performance will be - Hoping for the best.
November 11, 2014
Rated 5.0 out of 5.0 by Lucky Good Purchase
Samsung called twice about the size of our door and hall openings. They did not know the refrigerator was delivered with the handles off so their sizes were inaccurate. They need some training.
February 10, 2015
Rated 2.0 out of 5.0 by Alois Don't be mislead by the the Consumer Report review !
We bought this fridge as rated #1 side by side fridge by consumer report and were excited with noise performance : "...noise tests, to earn one of the highest overall scores of all tested models...."
I'm not saying it's not true (I did not measure a lot of fridge) it's just still fairly noisy... the worse part is that some time some coil touch each other and create a high pitched noise ! Support came and can't do anything about it...Now I guess I could ask for a refund and get another product but I'm not sure I can find a really better one and I don't want to go through the hassles of replacing a unit full of good food...
So I just put a piece of cardboard between the coil. No High pitched noise anymore but on a brand new expensive fridge it's lame to have to do this kind of adjustment.
Also when they installed my fridge they did not put too much effort removing the plastic cover and because of the way those plastic cover are mounted it's fairly hard to do...
Bottom line : Don't get too excited like we did after looking at consumer report review, and maybe just look for a cheaper solution, at least you'll get better value.
May 10, 2016
Rated 4.0 out of 5.0 by Ridgerunner New Samsung
Very happy with the refrigerator. The design and manufacturing provides a clean and tight fit throughout. Bought it on-line and the price was compatible with major suppliers. Most of all I saved money buying the Home Depot warrantee. This model was the highest side by side rated by a top notch consumer organization.
October 29, 2014
Rated 5.0 out of 5.0 by MF Fridge Review
We have had fridge for a couple weeks. So far it is working well. .
January 13, 2016
Rated 2.0 out of 5.0 by KathMidtown Disappointed
I am so disappointed in the quality of materials used in this refrigerator. We had the fridge installed in April as part of a kitchen remodel. And today, I found spots of rust on the doors of the fridge. We thought being able to use magnets on the fridge was great, but underneath them spots of rust had formed on two places on the doors. I might expect this if the fridge were 3 or 4 years old, but 6 months? I will not be recommending this fridge to anyone anytime soon.
November 8, 2015
Rated 5.0 out of 5.0 by Tahoeangie EXCELLENT PRODUCT
Replaced our French Door Whirlpool Elite.
Love the Samsung, like opening a door of a space ship, simple instructions and beautiful design.
Only drawback the touch screen pads don't light up, so when it's dark you cannot find the ice water change pads.
May 8, 2016