Rated 2.6 out of 5 by 376
Rated 3.0 out of 5.0 by Tassi Interior needs rethinking
This was a moderately expensive product and the cleaning is good- a big improvement from my ancient Kitchen aide. Externally, it is sleek and good looking. The multiple silverware baskets are a big plus, however I expected at least a well designed and easy to use interior. It is very difficult to load with a particularly deep non adjustable and flimsy upper tray. The plate racks in particular do not hold multiple sizes of plates easily and the plates roll out of the racks.
March 12, 2015
Rated 1.0 out of 5.0 by SamoBeachGuy The worst dishwasher I have ever purchased
Cleans horribly and leaves a film on everything. I won't even fully clean it's detergent dispenser which frequently fails to open. The shiny stainless interior is covered with a film which cannot be removed. Samsung claims it is the water in the area and refuses to repair or replace the washer. Additionally, there are small corrosion spots developing on the stainless outer surface from occasional water drips which occur during normal use. The unit is only 3 months old and Samsung refuses to cover corrosion issues.
Dishwashers at half the price are better than this poorly designed piece of junk!
Due to the lack of response from Home Depot and Samsung I will avoid doing business with either company in the future.
June 15, 2015
Rated 1.0 out of 5.0 by Jane WORST EVER
I have had this dishwasher for 2 years. It worked find until recently. Now the heating sensors continue to shut down the dishwasher. After reading many other reports on this dishwasher I found that most people were spending the same amount of money on replacement parts as a new dishwasher. Some were reporting issues within shorter time spans. It's a shame that Samsung produced such a horrible appliance. I had picked out all Samsung appliances but will no longer be purchasing them. Save yourself some money and look at a different dishwasher!
May 7, 2015
Rated 1.0 out of 5.0 by mpwill Utter Garbage
This is the absolute worst "dishwasher" I have ever owned. It's fancy, and looks sleek, but beyond that it barely deserves to be called a dishwasher.
Nothing ever comes out clean, there's always a little bit of crud/sauces/food bits left on the dishes.
Everything comes out soaking wet, every time. Samsung says it's a feature (there is no heating element), but I call it a waste of time and money.
No matter what setting you put it on, it takes at least 3 hours to finish "washing".
It is also quite difficult to fit dishes inside, with the pegs being bent so much. It's designed to accommodate plates, glasses, and bowls, but unless every load is 4 glasses, 20 plates, and 20 pieces of silverware, you'll be starting a 3-hour "wash" cycle with half the thing empty.
Do not buy this. Run away while you still can!
June 19, 2015
Rated 1.0 out of 5.0 by Greg Think twice before buying Samsung
We have had this dishwasher for 14months, purcahsed from Home Depot on a
Black Friday deal as an entire suite with the refrigerator/stove and microwave. Never again we will buy a Samsung appliance! The Refrig has been replaced twice!. Now after warranty has expired the Dishwasher is not functioning. , error messages have been showing up for a while but it always reset, now it is out of service. READ the negative reviews on Samsung before you buy!!!. The dishwasher never completely dries dishes no matter what setting it is on, often they are not cleaned completely., The cycles take forever even when it is working properly. Samsung customer service is terrible, very superficial. I dont think this one year old machine is worth fixing! Won't be buying SAMSUNG
March 20, 2015
Rated 1.0 out of 5.0 by anonymous Dont buy
This dishwasher always had an aweful smell and broke down after a year.
June 15, 2015
Rated 1.0 out of 5.0 by titedude510 DONT BUY SAMSUNG!!! WORST CUSTOMER SERVICE EVER
I have a dishwasher that I purchased on Sept. 6 2014 and it
broke in the first week of Feb/2015. I have had a technician
here to fix it 3 times, with 2 weeks in between for scheduling
and the parts. The first visit he didn't have the part.
the second visit Samsung sent the wrong part. the third visit
Samsung sent the right part, but didnt have all the parts in the box
so it was incomplete. I have called Samsung more than 4 times and
talked to their EXECUTIVE customer service 2 times to resolve the
issue and the only thing they would do for me is tell me to "wait
and the SUPERVISOR will call (and not once have i received a phone
call from a supervisor) and only person that can do anything is the
technician"... well it has been a month and a half so far and it
STILL does NOT work. I have taken time off work and time out of
my busy days to meet a technician and call Samsung and i have at
least $8000 in SAMSUNG appliances and other devices and up to this
point been very loyal to the brand and I am really Frustrated about
it. DO NOT MAKE THE SAME MISTAKE I DID!!!!
DO NOT BUY SAMSUNG UNLESS YOU NEED AGGRAVATION AND PRODUCTS THAT DON'T
DO WHAT THEY SAY THEY WILL DO.
AND THEIR CUSTOMER SERVICE IS TERRIBLE!!! PLEASE DON'T BUY SAMSUNG!!!
March 17, 2015
Rated 1.0 out of 5.0 by Beware Beware!
This dishwasher is junk!! Apparently samsung dishwashers are terrible. It broke less than a year of buying it, then broke again 90 days later with the same problem. I found out that many appliance repairmen in town refuse to work on Samsung because of the quality issues. The repairmen I had said Samsung is the worst because it has too many electrical components that break down all the time and aren't even necessary. I wish I had known this before buying. It's quiet and that's about all that's good about it. My samsung fridge, microwave and stove have been ok so far...
July 14, 2015