Rated 4.3 out of 5 by 435
Rated 5.0 out of 5.0 by Hoolan01 Excellent fridge for the price, organized storage
We were excited to get this fridge as our previous fridge had so much wasted space and was too small for us. This fridge fills our space well and is so much better organized. The french doors helps keep the cold in and the adjustable shelves help with storage. I will say that you can have trouble storing large bottles like wine, but if you adjust your shelves correctly, that can be avoided.
The freezer has been excellent and the crisper drawers do their job very well. At the price of this fridge, you can't beat its performance. We'd highly recommend it!
August 18, 2016
Rated 1.0 out of 5.0 by Ross Piece of garbage - DO NOT BUY
This was broken out of the box. The delivery people plugged it in and did not bother to check and see if the refrigerator was working. They picked up the old one (which was working) and left. After a couple of hours, I noticed that the frig is not working at all. I unplugged and replug it back again and it started making some noise which indicated perhaps something is working. After five hours, I gave up. Nothing is happening and there is no cooling. I have spend a few hours trying to contact Home Depot to no avail. I get put on hold for 20 to 30 minutes and get dropped off the call. I tried the chat but he was no help. It has been extremely frustrating to try to return this junk and get my money back.
October 23, 2016
Rated 4.0 out of 5.0 by 5kidsandadog Great fridge
Fridge is quite large, sticking out beyond cabinets and tall but I wanted a large bottom freezer. It runs very quite ( I do not have the ice maker hooked up) and based on my latest bill, uses less electricity than my old fridge. I love the cooling drawer, it was not a feature that I based my purchasing decision on, but I used it to cool a dessert and it worked quickly. One of the shelves can be pushed back to make it a half shelf which accommodates my large Britta Water Pitcher. I wish it had a butter shelf compartment in the door.
October 22, 2016
Rated 4.0 out of 5.0 by Nem Still waiting on replacement door.
The features and performance are good. The ice cube maker drops some cubes under the door. The unit was delivered with a ding on the door. I was told the replacement door would arrive in 5-6 business days and have waited 3 weeks. Waited on the phone for 43 minutes just trying to confirm the original delivery. The product is good so far other than the ice cube & damage. The customer service and damaged goods upon delivery not good at all.
October 4, 2016
Rated 1.0 out of 5.0 by KM Samsung 25.5 CU. FT. FRENCH DOOR REFRIGERATOR IN STAINLESS STEEL
Worst piece of garbage. I didn't get the three year warranty now. Now, after 13 months, the freezer is not working.
October 13, 2016
Rated 5.0 out of 5.0 by Haley Samsung Fridge
Love our new Samsung Fridge! Delivery went great, the men were very professional.
October 4, 2016
Rated 1.0 out of 5.0 by JumpingCat Terrible noises; had to return it.
This refrigerator looks nice and the price is great, but it's actually a terrible product. I am at a loss how it gets such high ratings. We had to return it because we couldn't live with it.
The biggest problem is noise. I'm not talking about ordinary refrigerator noises. It makes a very sharp cracking noise at random intervals all day and night. It sounds like you hit it hard with a hammer. Our next door neighbor has the same refrigerator and theirs does it too. (They also returned theirs.) We could hear it across the entire house, especially at night. It made the cat and us jump. It did not get better over time, in fact the sounds got louder.
One theory is that the design didn't provide enough room for expansion. A refrigerator is always warming and cooling and without expansion space internal plastic parts must flex and that's what causes the noise. Samsung service wouldn't even send somebody out to look at it because they said the noise is "normal". They know the problem isn't fixable and they just hope you will live with it.
Most people buy the stainless steel finish but we wanted a black finish which was another problem. The front is a mirror-like finish that shows EVERY fingerprint. Worse yet it scratches at the slightest touch. You cannot wipe it with a soft towel without leaving a mark. All it takes is a single grain of sand or grit of some kind and you have a permanent mark.
Samsung may make great electronics but they still have a lot to learn about appliances. We purchased a GE that works great and hasn’t made any obnoxious noises!
September 19, 2016
Rated 1.0 out of 5.0 by johndoe55 Very poorly made fridge: noisy & rusts easily
Stay away from this one. Compressor is loud, makes popping sounds as other have mentioned, and it gets worse over time.
The front door also develops rust spots even though we live in dry CA (see photo).
February 18, 2016