Rated 3.9 out of 5 by 111
Rated 5.0 out of 5.0 by LouP Love this Fridge couldn't be more pleased...
I was concerned about the reviews that said this fridge made excessive noise. Simply not true it runs nice and quiet, love that it has separate compressors one for the fridge and one for the freezer not found in other brands except for higher end models...great fridge great price looks really cool in my kitchen with more room inside than i expected. went from a side by side and now have to go shopping to fill it with groceries because of all the extra space inside... very pleased with the delivery haul away of old fridge and installation and setup was easy and done in less than 20 minutes... seriously happy that I bought this fridge.
January 7, 2014
Rated 2.0 out of 5.0 by Joya Highly recommend you NOT buy this...
We bought a house and this refrigerator came with it. It was 2 years old and we lived with it for a year+. We had the repair man out twice to fix it in that time. It would start making a horrible grinding noise and get worse till we couldn't stand it. The repair men said it was a design flaw because the defroster up the back only thaws it half way up and once ice gets past that point, it keeps building up until it hits the fan. That is the grinding noise. We also had the internal water button break, which is plastic. The water would drip down under the deli tray, so the fridge constantly had water in the bottom. The drain would freeze closed, so water would seep out the sealed door onto the floor. The thermometer doesn't register the correct temp. so I was losing produce from it being too warm. We also had to have the door hinge replaced because the door was sagging, which caused the flipping part of the door to not flip closed, which caused the fridge to not be closed and all the cold air leak out between the doors. The light was off because the doors were "shut" and you couldn't tell the flipper hadn't flipped (no light shining through). No alarm was going off because the doors were "closed". The top drawer in the freezer somehow popped up and caused the freezer to not be closed all the way, so the food in the freezer was thawing. Again, no alarm and the door looked closed. The only positive about this model was the ice maker worked great. We bought a Whirlpool side-by-side with external water to replace it and are much happier for the last week.
October 25, 2015
Rated 5.0 out of 5.0 by jhunkele Great refrigerator, love the french door design and the bottom freezer
We read a lot of the reviews online and was concerned about them saying it makes many noises. But we decided to buy it anyway and got the one with the water dispenser and ice maker. This is also our first refrigerator with a bottom freezer. We love the room up to and find the freezer on the bottom a great design. It does make noises periodically but nothing that is making us question our purchase. The only problem we had was the ice maker was not producing ice. I read many fixes and setting but nothing worked. So I just unplugged it one morning for 15 minutes and that seem to reset it and now everything works as designed. So if you want a refrigerator that makes little to no noise, this may not be for you. But we love it and would buy it again
May 17, 2015
Rated 5.0 out of 5.0 by QueenCeleste Love at First Use
I bought this when our old fridge died in the middle of a NYC heatwave. To complicate matters, I was 9,000 miles away and had to do all my research FAST based on reviews and my own knowledge of the brand. I knew I wanted French doors, since they offer more options in terms of storing food (I cook a lot). When I got home, it was instant love. In fact, I couldn't love this fridge more. It is roomy, extremely adjustable, and offers just enough features to make it useful without being gimmicky. I really like that the filtered water access takes up a tiny amount of space inside the fridge. The French doors are truly fantastic if you like storing large trays or platters of food. Another advantage is that it's easy to see what you have, so food/leftovers, etc don't get lost. The freezer is exceptionally good, offering tons of space and easy access.
Unless this fridge breaks down in the next few months, I can only give it the highest rating. My only complaint (and this is not the manufacturer's fault, it's actually my family's fault) is that the surface needs constant wiping down to get rid of finger prints, etc. This would not be necessary if certain people would use the handles to close the door, but what are you going to do.
September 17, 2013
Rated 5.0 out of 5.0 by HoustonMom2Four Beautiful, Flexible and Top Rated Samsung French Door Refrigerator
We *love* our new Samsung French Door refrigerator. Selected based on a top rating in Consumer Reports for features, reliability and energy efficiency this refrigerator is a delight. We purchased a new home in January 2014-the kitchen had been updated, including all new Samsung appliances (dishwasher, microwave, and gas range), all EXCEPT the refrigerator. Samsung as an appliance company was new to us...so we waited to see.
After 5 months of enjoying the other Samsung appliances for their functionality, performance and aesthetics, we were ready to replace an old white side by side refrigerator AND found the matching Samsung French Door refrigerator was top rated in Consumer Reports and a perfect fit for the space in our kitchen AND Home Depot had a fabulous price-it was an easy decision.
We ordered on line, the delivery company Home Depot contracted with was professional, called ahead as promised, arrived on time, and did a fast and careful install of the new refrigerator. They also removed/disposed of the old side by side as we had requested.
July 1, 2014
Rated 2.0 out of 5.0 by saw Poor Quality
My Samsung RF261BEAE gradually stooped cooling although the freezer kept working when it was 7 months old. Samsung slow to respond. Samsung would only pay to replace UNOPENED items that spoiled. After at 1 year 4 months it is doing the same thing. This is a known problem with a Samsung frig. I feel bad because I recommended and someone else I know purchased the same frig. Extremely poor warranty help. I would avoid Samsung. I gave 2 stars because I like the design but the durability is 1 star.
September 12, 2015
Rated 2.0 out of 5.0 by patt loud popping noises several times daily!
LOUD POPPING NOISES SEVERAL TIMES DAILY!
Warning! It makes LOUD, popping noises that are startling and unsettling to the nerves. This happens during the day and night at random times and is very annoying. And upsetting. Really, Samsung? This is unacceptable. Otherwise, I like everything else so far. We had a repairman out who says the noises are not a defect, but are normal with the expansion and contraction of the lining. Samsung also told us that these noises are normal. We plan to return the refrigerator.
February 7, 2015
Rated 4.0 out of 5.0 by Steve Very stylish
Plenty of storage - bright interior lighting- smudges and finger prints show up easily on the exterior and it's easy to "ding" or "dent" so use caution moving items around it, it also has its own quirky noises- cracking,popping,ticking and fan motor is a bit noisy when starting up.
February 4, 2014