Rated 3.8 out of 5 by 60
Rated 5.0 out of 5.0 by Lisa Beautiful and efficient.
This side-by-side refrigerator/freezer is beautiful. The lights in the frig come on slowly and light it up and the freezer lights are blue very state of the art. The delivery guys were excellent and did the best job in making sure the delivery and set-up went smoothly.
July 11, 2013
Rated 1.0 out of 5.0 by MikeF Design Flaw if you live in a humid climate.
Humidity causes too much ice to form for the single core evaporator model to handle. Excessive ice up occurs and causes panel to separate around fan. Causing excessive noise due to rubbing. Samsung is aware of this problem, but will not replace it for free. Supposedly there are not enough models be reported to be considered a recall. As of 8/26/15, complaint has been filed.
To date, there has been 6 service calls on this fridge, and it's only been in this house 14 months.
According to our service guy, this fridge was pushed off the production line to the consumer while only in beta testing for a month.
Not impressed with Samsung on many facets revolving around this ordeal.
August 26, 2015
Rated 1.0 out of 5.0 by BULLETT DO NOT BUY THIS MODEL !!!!!!!!!!!!!
HAD THIS UNIT 4 MONTHS AND THE FREEZER WOULD NOT DEFROST,HUGE ICE BUILD UP,REPAIRS DONE WERE REPLACE ALL THE INSIDE COMPONENTS OF THE FREEZER,2 MONTHS LATER,SAME EXACT PROBLEM,REPLACED ALL INNER FREEZER COMPONENTS,THE END OF THE 6 MONTH SAME THING AGAIN,REPLACED ALL INNER FREEZER COMPONENTS.THATS 3 TIMES FOR THE EXACT SAME REPAIR.AFTER SOME CALLING,AND COMPLAINING,AND DAYS SPENT ON THE PHONE WITH SAMSUNG,HOME DEPOT IS GOING TO REPLACE THE REFRIGERATOR,THEY REALLY STEPPED UP TO THE PLATE FOR ME,AND THE ESCALATION MANAGER AT THE PORT CHARLOTTE,FLORIDA, HOME DEPOT, LYLE, REALLY HELPED GET THIS DONE.THANKS TO HOME DEPOT I WILL GET ANOTHER, [NOT THIS MODEL] SAMSUNG SIDE BY SIDE THIS FRIDAY.I RESEARCHED THIS MODEL, AND MY NEW MODEL WITH CONSUMER REPORTS,OF WHICH THEY RATED ALL THE SAMSUNG REFRIGERATORS VERY GOOD,,,,,,SOOOOO BEWARE CONSUMERS REPORTS RATINGS ARE OPEN TO QUESTION.
January 21, 2015
Rated 5.0 out of 5.0 by Papa1731 Splendid Refrigerator
This is a splendid refrigerator and I had no choice but to rate it at 5.
Despite some negative reviews from others, we have found this refrigerator to be quiet, efficient in making and dispensing ice and water.
I certainly would recommend this refrigerator, which is my wife dream refrigerator, to everyone.
When we first saw the refrigerator the price was almost $1,200.00, but we waited until it went on sale to as low as $897.30 and we purchased it as well as two other appliances.
So far we are impressed with our purchase and having to import the refrigerator to Grand Turk, TCI without any damages to it this is good news for us and we cannot contain our excitement and will encourage everyone who are looking for a quality refrigerator at an affordable price to consider this one.
June 20, 2014
Rated 4.0 out of 5.0 by Cookie Samsung Side-by-Side Refrigerator
I've only had the product for one week so it's difficult to give an adequate review.
Two things I will say is: the delivery men had to take off the doors to get it into my house and when they re-installed them they were uneven. The freezer door sat almost a full inch above the refrigerator door. We didn't notice until after they left.
Then, two days ago while trying to dispense ice - the motor hung up and ice kept pouring out of the spout all over the floor. We tried to catch it in a bowl but that overflowed too. I gave an "excellent" energy efficiency rating because of the claim on the paperwork that came with it - however I've not had it long enough to realize a difference.
On a brighter note - I love the size and the interior shelf configuration. Outwardly it is very pleasing to look at.
May 20, 2014
Rated 1.0 out of 5.0 by 250rninja Ice maker chute plugs up with frost and water nozzle points inward. Avoid this fridge
Ice maker chute plugs up with frost and water nozzle points inward. This means if you haven't dispensed ice cubes in a week, you won't be able to since the chute that the ice travels through will plug up with frost and ice. This makes the ice maker non functional since now you have to clear out the frost and ice once a week to be able to dispense it. The water nozzle points inward when it should point outward. If you are trying to fill up a large water bottle you won't be able to since you can't fit a large bottle in the opening and the nozzle aims inward so it won't fill your water bottle. A poor design. Samsung was unwilling to address so I will probably go to small claims court. If I could give it 0 stars I would, but it seems 1 star is required.
September 17, 2013
Rated 4.0 out of 5.0 by JohnNtheATL Great fridge for the price!
Nice styling, basic features, and quiet! Keeps freezer well below freezing point and refrigerator just above freezing. LED lighting a hidden hinges a nice touch. Stainless steel doors will allow use of those refrigerator magnets (for those that like to add that personal touch). As mentioned in other reviews, there is a slight frost buildup between the bottom of the ice maker and the top of the ice shoot in the freezer door. No biggy, just use a hot sponge or towel to melt and remove the frost (reason for giving 4 stars).
July 16, 2013
Rated 4.0 out of 5.0 by Frances Great for the price, big fridge works well!
The water/ice dispenser panel has a really cool sleek design and the touch feature is super cool! i love the "door open" alarm. the fridge works well, as well as any other. the ice maker makes a lot of noise! and doesn't dispense very quickly, ice goes everywhere if you try to crush it. but if you are patient you can get the hang of it and learn to contain it a bit.
May 28, 2014