Rated 3.4 out of 5 by 63
Rated 2.0 out of 5.0 by KeithW Stay away!
The good news is the microwave has NOT started a fire or fallen off the wall.
The bad news is we do not like it at all and we wish it burned or fell off the wall!
In less than a year, the humidity sensor that "auto-senses" when food is done now returns an error and stops cooking...
even if that worked - GET THIS - if you set the kitchen timer feature (say for 10 minutes>...) you CAN NOT use the microwave... if you are using the micowave, you can NOT use the kitchen timer WTF? ....
The keypad is always looking dirty because of its finish that seems to attract "smears" from the cleanest of hands...
we want to return it and will try that this week.....
November 24, 2014
Rated 1.0 out of 5.0 by sabs Nice looking but DOES NOT WORK! SE error and it is broken/unfixable!
I have a slightly older version of this microwave (about 4 years old - out of warrantee of course). It no longer works due to an SE error - meaning that a little moisture got in rendering it unusable and broken. It is an over the range microwave and I used the exhaust fan. Why would a company make a microwave the goes over the range and is broken if a little steam gets in? DO NOT BUY THIS PRODUCT!!! I have fixed it twice only to have it break again a week later. I have to get a new microwave and will not buy a Samsung ever again! If you look online this is a very common error/problem with this microwave and they won't fix or replace it for you. Piece of JUNK
January 12, 2015
Rated 1.0 out of 5.0 by JDiller Do not buy this microwave
We purchased this microwave as part of a Samsung bundle special and while it looks nice, it had issues from the start. This microwave is only a few months old and it stops heating food mid-cycle. When I called Samsung support, it was the worst customer service I have ever experienced. The first call, the tech wanted me to un-mount the microwave so that I could plug it in somewhere else. I tried to explain that it was an over-the-range microwave that I just can't pick it up and move it....not understood. She said find someone to help you. I figured I'd call again and try anther tech. This time he told me that since it works "sometimes" that I have to call a local appliance company to come and take a look. That if it didn't work at all that Samsung would send someone out. Am I dreaming...or is the twilight zone. Needless to say, I"m glad I only paid a few hundred dollars for this horrible microwave and I think I'll just replace it then go through the headache of calling Samsung again!
March 11, 2015
Rated 4.0 out of 5.0 by Danielle7 Great Microwave
This microwave features a turntable and a shelf that can be removed. There are many one touch buttons that are handy. The light and fan feature both have different levels that they can be placed on. We have had this microwave for 3 1/2 years and it has worked wonderfully. Like other stainless steel appliances it does smudge, but it is easily cleaned with cleaner.
March 21, 2015
Rated 4.0 out of 5.0 by QL2012 Fits shelf perfectly
Available in store!!! Reasonably priced!! Small size perfect for under cabinet shelf.
January 7, 2015
Rated 4.0 out of 5.0 by Gldun So far so good!
We've only been using it a few days. So far so good. Easy to install, template was off a little for holes to drill. Looks like it will be easy to clean.
December 23, 2014
Rated 5.0 out of 5.0 by etefft2014 Love it
My husband had our microwave installed in about a half hour. He said the directions made the assembly a little harder than it needed to be but that it was super easy to install. It reheats food very fast. The stainless steel does tend to leave fingerprints and smears but they can be wiped off and it looks brand new again. We love it and can't wait to get the matching oven and refrigerator!
December 10, 2014
Rated 4.0 out of 5.0 by Gator50 James L
The over all picture is I would most definitely recommend this microwave especially if your recirulating and not venting 2 the outside of your house.As this unit has to filters to help reduce the grease in your kitchen.I'm not talking 2 directly under the microwave either.There's 1 underneath and 1 above the unit.If your not venting outside I recommend this unit.I haven't had this unit long enough to say how it will last.So far I very much like it !
January 27, 2015