Rated 4.3 out of 5 by 110
Rated 1.0 out of 5.0 by joshua Leaked after 13 months
I bought this washer on 7-11-15 it actually worked great until last month.
It leaks all over the floor.
I've been back and fourth with Samsung but ultimately it had a 1 year warranty and its just past the year mark.
When you spend this kind of money on a washer you kinda expect it to last more than a year , I did at least.
Apparently I was wrong........
August 27, 2016
Rated 2.0 out of 5.0 by SunnyAZ Too loud
I bought this machine for the size and because it was supposed to be very quiet. It is not! I am disappointed because I can hear it washing, rinsing and draining from the other side of the house. I had an LG washer before that was extremely silent. You would never know it washing from the next room.
August 23, 2016
Rated 5.0 out of 5.0 by Smithfieldman69 Love it
One of the best we've ever had. We have 5 kids and it's the only one that can keep up!!
July 26, 2016
Rated 4.0 out of 5.0 by DiyerTX Pleased. (So far)
I bought this machine mainly for its capacity and it replaced an 8 year old 4.0 cubic foot Maytag (Whirlpool) which I was happy with. This machine seems to be built well and is fairly big relative to its previous counterparts, so be sure you have the space before buying this. After having and using this beast for a couple of weeks, I can say that it does a good job cleaning clothes on any cycle, especially considering how little water it uses. I did however notice that this machine uses more water on the delicate cycle which is the cycle I use most of the time. I would recommend everyone else use the delicate cycle as well for the usual lightly soiled laundry as the other cycles (sans Wool) will probably wear your clothes out faster and unnecessarily. I did use the 'Deep Steam' cycle once on a filthy comforter and it worked wonderfully but took well over an hour doing it on that one. One feature that my old Maytag had that this one does not is a 'hand wash' cycle: I was not aware of that fact when I bought this (my fault) but I have been able to use the 'Wool' cycle to some success. I am a little disappointed in the loss of the hand wash feature because it was even more gentle than the Wool Cycle on this, but something I can live with.
There seems to be some intermittent negative reviews concerning this machine's reliability so I did purchase the extended warranty, and I would recommend others to do so.
Overall, so far.. so good. Will return to update this review, if possible, if anything remarkable comes to light.
December 17, 2015
Rated 1.0 out of 5.0 by Drew samsung
Don't ever buy a samsong washer or dryer! Hard to work on and a lot of repair specialists will not work on them! My dryer shot craps after 5 years and the washer did the same at the 7 year mark! Junk!
July 8, 2016
Rated 5.0 out of 5.0 by Artist Love this Washer
Love this washer. I can now finally wash my Cal King Bedding without being jammed in like my old 4cf washer. Purchased the Onyx and the matching Pedestal with Storage, not big enough to store the laundry soap etc,in, but make the washer taller so makes life easy on the back/ Love the Onyx. Lots of features. You can see how tall they are in the picture, their just below my upper cabinets.
April 25, 2015
Rated 5.0 out of 5.0 by Banker1 Great machine- remarkably quite.
Replaced Kenmore Elite- what a difference- this machine cleans better is so quite you don't know when it has finished the wash.
December 29, 2015
Rated 5.0 out of 5.0 by James Sam song 9100 series washer and dryer
Or old washer and dryer quit working, I spent a lot of time doing a lot of research on washer and dryer's. We have four kids and my wife and I so I was looking for the biggest washer with the features that my wife would want for our family. After careful consideration and thought I went a head and bought this pair without even talking to my wife. When we got them delivered they were a lot bigger than I anticipated them to be in our house. I thought I would be in trouble for not talking to my wife before buying them but she was actually pleased and said they look nice, I did a good job. We have had the Samsung washer and dryer for approximately three months, are close come out very clean and they smell fantastic. If you have a big family and you have the room to fit these big washer and dryer I would highly recommend this pair. I have also read the reviews online with people having problems with Samsung washer and dryer. I have done close to 60+ loads in the washer and dryer so far and haven't had a single problem. I think if you choose this pair and you will not be disappointed the washer and dryer that I have are the 9100 series Samsung 5.6 Cubic foot washer with a 9.5 Cubic foot electric dryer. I will add one more thing you can do approximately 3 1/2 to 4 normal loads in this Samsung washer and the close still come out very clean.
January 2, 2016