Rated 4.4 out of 5 by 82
Rated 5.0 out of 5.0 by JohnLINY Quiet, fast, and efficient
Excellent machine. Easy to use and holds a large quantity of laundry. It is very quiet as well. It is pretty big so make sure you measure the space it is going to occupy as well as the openings the unit will go through in order to get there
June 16, 2016
Rated 3.0 out of 5.0 by BuriedInLaundry Problems at 1 year! Beware!
I have loved my new washer and dryer for exactly one year. At exactly one year from the date they have been installed my dryer is starting to give me problems now. It won't work for several different Reasons. Samsung is starting to give me the runaround now. We paid way too much money to have problems after one year of use. For a family of six not having a dryer is Impossible! I just want somebody to come to my house and fix my dryer on Samsung's bill! When I called Samsung they tried to tell me my warranty was up three months after my purchase date. Then eventually after talking to him for 20 minutes he told me there was a five year warranty if the motor was diagnosed as the problem. Otherwise these large washer and dryer's are perfect for a big families and washing California king size comforters. I'm just frustrated and want my dryer to work again! I was hoping it would be something easy like Samsung telling me there was a recall.
June 9, 2016
Rated 4.0 out of 5.0 by Artist Love the Onyx
Recv'd 2/10/15 First, I can't blame on Samsung. After Installation, washed bedding and put in Dryer, had to turn on 3-4 times to get dry, same with 2nd load, them smelt like something burning so I stopped using the dryer. Called Samsung and repair guy came out, found the when the guys that installed washer and dryer instead of disconnecting the vent hose from the wall they ripped it out which disconnect the hose from the outside vent and it was venting against the inside wall instead of venting outside which kept shutting the Dryer off. Said I needed a new vent, he put his screw driver and pushed the vent over from outside, which ripped it up and the seam split. He was also mad I would not pay him to fix it? Hello I didn't brake it.. Took over 2 months 2 repair guy's and home depot appliance guy coming out to look at the problem to get this done, Home Depot finally sent one of their installers out to install new venting between the wall from the inside to outside, which wasn't new parts, he just used old part left overs from other installation jobs. Anyway it's venting great now but cloths/bedding still doesn't always get completely dry and have to turn on twice. ... Also purchased the Pedestals, won't fix the laundry soap but makes it easy on the back As you can see how high they are in my pic's just under my upper cabinets. Overall I love the large size and love the Onyx and the Great Price from the after Thanksgiving Black Friday sale, also purchased the Home Depot 5 year warranty on both.
April 30, 2015
Rated 1.0 out of 5.0 by Jr Bad dry
I buy this dryer and it only work for 2 cycles
Than the termo heat wen bad
March 6, 2016
Rated 1.0 out of 5.0 by dukeofmadtown SPENT MORE TIME NOT WORKING THAN WORKING
Was very excited about the large capacity of this unit, and it looks very sleek, but unfortunately after 4 warranty repairs (most of them involving the heat sensor), Samsung has given it up for dead. They did make good on their warranty though, but unfortunately I cannot recommend this product.
February 10, 2016
Rated 5.0 out of 5.0 by James 9100 series washer and dryer.
Or old washer and dryer quit working, I spent a lot of time doing a lot of research on washer and dryer's. We have four kids and my wife and I so I was looking for the biggest washer with the features that my wife would want for our family. After careful consideration and thought I went a head and bought this pair without even talking to my wife. When we got them delivered they were a lot bigger than I anticipated them to be in our house. I thought I would be in trouble for not talking to my wife before buying them but she was actually pleased and said they look nice, I did a good job. We have had the Samsung washer and dryer for approximately three months, are close come out very clean and they smell fantastic. If you have a big family and you have the room to fit these big washer and dryer I would highly recommend this pair. I have also read the reviews online with people having problems with Samsung washer and dryer. I have done close to 60+ loads in the washer and dryer so far and haven't had a single problem. I think if you choose this pair and you will not be disappointed the washer and dryer that I have are the 9100 series Samsung 5.6 Cubic foot washer with a 9.5 Cubic foot electric dryer. I will add one more thing you can do approximately 3 1/2 to 4 normal loads in this Samsung washer and the close still come out very clean.
January 2, 2016
Rated 5.0 out of 5.0 by DD1 Best Dryer We've Ever Purchased
Delivery was a snap. Installers were professional. Dryer handles a huge volume of laundry. Our previous dryer had to be restarted at least 3 times to do a load of towels. The Samsung completely dries a load in one cycle. It is quiet and has multiple features such as heavy bedding and timed drying that alerts you with a chime so items can be removed and hung up so they don't wrinkle.
September 8, 2015
Rated 5.0 out of 5.0 by Mandy Love it
Dryer works wonderfully and can fit all the laundry in the house in one load!
September 29, 2015