Rated 4.0 out of 5 by 38
Rated 1.0 out of 5.0 by DorDor Very Disappointed
After one month the dryer started shutting off on its own. I would have to open and close the door to restart the unit. After a few times it would shut off completely. I would have to wait a few hours for it to start working again. I contacted Samsung and a over a week later they sent out a tech. He ordered a new circuit board. That took another week. He was here today and it still is not working. The power coming into the dryer was checked, so per the tech it has something to do with the wiring in the dryer. I have contacted Home Depot to exchange the dryer for a new one. I am very disappointed with the quality of this product.
October 30, 2014
Rated 5.0 out of 5.0 by Gramps2015 I can almost climb inside.
Really large capacity with great options and drying cycles. Dries effectively.
August 4, 2015
Rated 5.0 out of 5.0 by Vid Easy-to-use
Great dryer easy-to-use and came with all the parts needed to hook up the water for the steam
July 12, 2016
Rated 1.0 out of 5.0 by Jared Do not purchase!!
After purchasing this washer and dryer set new, the dryer motor went out after 2 months. It was still under warranty so they replaced it. Well long story short, we have gone through 5, yes, 5 motors!! They finally agreed after we got heated to replace the dryer. I have never been so disappointed in a product before.
March 29, 2016
Rated 1.0 out of 5.0 by JP REAL CUSTOMER- SAME PROBLEMS AS EVERYONE ELSE!! TERRIBLE Customer Service
For how expensive this machine is you think Samsung customer service would stop telling people the same thing is wrong on every dryer. And if it is the same thing maybe they need to recall the product or actually fix it because everyone who has posted a negative comment is having the same issues with the dryer. Mine turns off after five seconds no matter what i try or clean, it still just turns off. Our close friends have the same machine and they had to get theirs completely replaced because of the motor (Hmm same things i've read too). I'm also VERY frustrated with the samsung rep. telling me it was our fault that the door won't switch to the other side we didn't even get the opportunity to do so when we noticed we couldn't because there wasn't a way to screw it in. According to him we must have tried something and broken off the piece that allows the door to attach and Samsung will not fix or replace it. So again an expensive dryer that doesn't even allow me to have all the features that originally caught my eye. I've been without a dryer now for over a week and they have to order everything from out of state and can't even get out until next week. SAMSUNG customer SERVICE and TECHS ARE TERRIBLE they really make the process stressful and frustrating. I'd do your research because this dryer may have attractive features, do large loads, and look really nice BUT IT IS NOT a good investment for the long run.
January 20, 2016
Rated 5.0 out of 5.0 by DoItYourselfDad Great Dryer!
This dryer is fantastic. The size of this thing allows me to safely dry my king size comforter without running my dryer a 2nd & possibly a 3rd time to get it completely dry. Definitely recommend for larger families. The pile of clothes that accumulates in the laundry room is very manageable now.
September 17, 2016
Rated 5.0 out of 5.0 by Msmith2466 W.O.W. All the bells and whistles.
Washer seems to be very good. Has more features than I could ever imagine. I love the new steel color.
October 9, 2016
Rated 5.0 out of 5.0 by Love2Launder Gigantic capacity!
I bought this set because it was on Consumer Reports as one of the best pairs and I like a matching pair as well as a top loader (washer is a top loader). This set also has the largest capacity; I want and need the convenience of laundering king size blankets and other really bulky items.
September 10, 2016