Rated 4.3 out of 5 by 108
Rated 2.0 out of 5.0 by todd Can't get parts
Deli drawer glide wheels broke just after the fridge was a year old(July2016). Luckily I purchased the extended warranty through Homedepot. Unit still isn't repaired, local repair facility can't get the parts.
October 18, 2016
Rated 5.0 out of 5.0 by James Update on my earlier review!
I may have been too hasty. I finally called the local Home Depot manager. He couldn't have been nicer and more helpful. He immediately got the Samsung repair service scheduled for the next day. The repairmen arrived on schedule and replaced the defective icemaker. They were very professional, knowledgable and efficient. Everything is great now and we love the refrigerator!
April 16, 2016
Rated 5.0 out of 5.0 by Tinyhome Great product!
This is a great refrigerator for a good price. Installation was a breeze and the fact that it was offered in our specific size needed was a HUGE plus! We bought this online and never saw it in the store before purchasing, so my only issue is that the sides are not stainless steel like the front. Had we gone to a store and seen that, I would have chosen a version with stainless steel sides. Even still, it is a great addition to our kitchen!
October 4, 2016
Rated 4.0 out of 5.0 by scgirl1955 enjoying my new Samsung fridge
Although less than 3 feet wide, this refrigerator packs a lot of food in a small space. The shelves are adjustable adapting to current needs for storage. The freezer holds more than I expected. The door panel info screen is great, especially the open door alarm, which you will need because without a strong enough push the doors do not close. The only other drawback I see is that it the air under the refrigerator is a bit warmer than I expected. We have a tile floored kitchen and the tiles near it stay warm.
August 9, 2016
Rated 5.0 out of 5.0 by jason Great fridge
This was a great purchase. Tons of cu. feet for its size. Blows LG out of the water as far as ice is concerned.
September 13, 2016
Rated 1.0 out of 5.0 by Flash Design Flaw with Ice Maker inside Fridge
We purchased this Refrigerator over 1 year ago. For the first 6 months all was fine. Thank goodness we also purchased the Home Depot Protection Plan! There is a design flaw with the ice maker being inside the fridge, not the freezer. The fan went out twice on the ice maker which resulted in having water leak all over our hardwood floors. There are also seal issues which allow warm air to penetrate the Ice maker. After 4 visits from the repair man and over a 4 month period without ice and water leaking, the protection plan is now giving our money back!!! Sorry Samsung, you need to re-engineer this one!!! Unless something has changed, Stay Away from this one!!!
July 15, 2016
Rated 1.0 out of 5.0 by CEAC53 STAY AWAY FROM SAMSUNG PRODUCTS THEY DO NOT SUPPORT THEM
I purchased a Samsung refrigerator 6 years ago and the tray in the icemaker cracked. I called Samsung and they gave me the number of their international parts supplier J & J International, Inc. After spending 15 minutes they tell me the part is no longer available and to call Samsung. I call Samsung back to ask what they are going to do about it and also ask them what the life expediency is on their major appliances and they give me J&J International’s phone number and tell me to call them. In other words Samsung is giving me the run around. After spending 45 minutes on the phone a third time when I could get through to a supervisor in their customer Service department it looks like 6 years is all the life expediency is for my fridge!!!! All they could say is try and find a used assembly.
August 12, 2016
Rated 5.0 out of 5.0 by Mark Great so far
We had this unit delivered and installed about 2 weeks ago. So far it has been great with no problems. Very nice refrigerator and the ice maker and water in the door is quite nice as well.
January 12, 2016