Rated 3.4 out of 5Â by 239
Rated 5.0 out of 5.0Â by Yogama1 No Agitator washing machine
This machine has a very large capacity & no central agitator to beat up clothes or for them to get tangled around. Using what looks like too little water, it gets clothes very clean. I only have 2 complaints: it can only be programmed for one customized "my cycle," and the "gentle/hand wash" setting cannot be set on high spin, so after the wash cycle is done I have to put it on the "spin only" cycle and wait another 12 minutes for it to be done.
February 11, 2015
Rated 2.0 out of 5.0Â by Swoodcro At least 5 service calls in two years
The washer looks amazing the features are great and it is quiet, but beyond that it was awful. It ruined sheets and clothes with bleach stains several loads after I had actually used bleach in the washer. The locking mechanism broke almost immediately after I purchased it so I was forced to wait forever for a factory service company to come out, then order a part and repair it. Then it wouldn't drain. I had the repair company come out three separate times to address this issue with the washer not draining. Overall I was left so dissatishows..... I have kids and I paid a lot of money not to have to pack up and do laundry elsewhere. Something I had to do several times for weeks on end while waiting for a repair and ultimately now... As im waiting for a new washer to be delivered .... Not this one, going with a different brand. This whole thing has cost me a lot of money and more headache ... Very disappointed!
January 19, 2015
Rated 1.0 out of 5.0Â by willowhouse1237 Do Not Buy This Washer
We bought this washer only two years ago. This is the second time we've had to have it repaired. Luckily, we have an insurance policy to pay for the repair or we would have gotten rid of this piece of garbage. Both times the housing that covers the pump broke, causing it to leak water. We also bought the matching dryer and had to have it repaired within the first year as well. Samsung may make good electronics, but not appliances.
January 9, 2015
Rated 1.0 out of 5.0Â by H8thiswasher Terrible product!
The drain pump is attached to the washer's tub and because of this it has broken twice causing flooding in my home. The pump is attached by plastic so after some time of use it breaks off from all the shaking of the tub. Also, after replacing the pump I now have problems with the wiring coming loose during a cycle and then the washer is unable to drain. So between the pump breaking off twice and and the wiring constantly coming loose I would never recommend this washer to anyone.
December 29, 2014
Rated 3.0 out of 5.0Â by ImAYinzer Disappointed
I've had this washer for two years and have experience two major problems. The first had to do with a part affecting the spin cycle and when the repairman came out to fix it, he stated that this is a common problem with the Samsung washers. The other day, a seal at the water intake broke and my laundry room got flooded. We have a lot of Samsung products and are usually very satisfied, but I'm disappointed in this washer.
January 2, 2015