Rated 4.0 out of 5 by 446
Rated 5.0 out of 5.0 by Mom Great choice
Very good washer, very quite, centrifuge almost dries clothes and so far everything is clean too:)
August 3, 2016
Rated 5.0 out of 5.0 by Boxster Amazing
This product is very modern and work perfect and silence
August 9, 2016
Rated 5.0 out of 5.0 by connie Love it
I my front load washer it is so quiet and it cleans so well. It's a really large washer
August 2, 2016
Rated 5.0 out of 5.0 by KC Great product!
The washer performs well and looks great too! It runs quietly too.
August 2, 2016
Rated 5.0 out of 5.0 by Trish Very pleased
I love this washer. We purchased it because our 9-yr-old dryer's control panel burned out (literally). We decided to buy a set. The washer is quiet and does an excellent job cleaning even the nastiest (mud and sweat) clothing. We have two pre-teen boys. Need I say more? The kids even love the washer! Why? It plays you a song when it is finished. No, really. An actual song. And if that song goes a little long and becomes more annoying than entertaining, you can turn off the sound! Anyone know where I can get a button like that for my boys?
My only complaint isn't really a complaint. I'm just adding it so you'll know what to expect. The door is a little difficult to shut. It takes a pretty firm push rather than just a slam. The great part about that is that it is very sensitive and will alert you immediately if the door isn't completely sealed.
July 26, 2016
Rated 4.0 out of 5.0 by sher Very nice
Is it me, or are these things getting lower and lower to the ground so you almost have to buy those under drawer booster things?
Good looking and good quality. I only marked down one star because the drum sits so low. Good luck fishing out that loan sock way in the back of the drum if you have Trex arms like me.
July 26, 2016
Rated 4.0 out of 5.0 by KSK5791 Generally exceeds expectations
Overall I am satisfied. Usage could be a little more intuitive.
July 26, 2016
Rated 1.0 out of 5.0 by irma don't do it
I purchased this combo last year. I noticed that my clothes take forever to dry. Recently it has been getting stuck at two minutes. It will stay at 2 mins for about 20 mins. We called homedepot.com and they sent someone to fix it. I have had two service calls and this issue is still happening. They tried to blame it on the laundry detergent that we use, but I am confused because we use an energy efficient detergent. I would not recommend this set at all.
June 21, 2016
Rated 1.0 out of 5.0 by Mel Broke after 2 years
Beware looks good but broke down after 2 years. Costs more to repair and when I spoke to Samsung,was told they can only send parts to authorized Samsung (repair) dealers . Will cost more to fix. Our appliance guy recommended us to not even purchase any digital washer anymore and just stick to old school washers. Last longer and cheaper to repair.
July 22, 2016
Rated 5.0 out of 5.0 by smith great
the washer works great, for those of you that cant figure out why it is staying on 1 minute for so long go to quick wash because depending on the cycle chosen it has a moisture sensor try quick wash clothes will be clean and done in 25 min. other than people that haven't read the book and don't understand the features I would highly recommend this set very quite works great and is quick.
July 8, 2016
Rated 5.0 out of 5.0 by sbridges4 Great washer!
You can do a lot of laundry at one time in this washer. It cleans your clothes really well. I would definitely recommend this for larger families to save time and money on water and electricity.
July 19, 2016
Rated 1.0 out of 5.0 by Linda Very disappointed
For the record I did not pick this set my fiancé did. Anyway purchased in 2014 and machine is now broke. Tech has already replaced whole wire harness and it still didn't fix issue. Samsung customer service don't care not their problem they said. Paid over $300 to get wire harness replaced and now have to have another tech come out to see what's "really" wrong with it. Already missed work twice and now have to miss more. I got error code saying motor issue which is under 10 year warranty but the tech said was wire harness. Now I am down a washer and wasted money. The washer is junk and doesn't last at all. In reading these reviews i so wish he wouldn't have picked this brand but said there was a sale. Don't waste your money on this product. The soap dispenser also doesn't drain water unless u open it and leave it open when u r done with a load.
July 6, 2016
Rated 1.0 out of 5.0 by rzskyliner34 terrible machine
Do not buy this machine, a few months after the purchase it will start leaving water inside and your clothes dripping wet. Samsung will send several technicians but can’t resolve the issue. In the end you will be stuck with an expensive defective product.
June 27, 2016
Rated 5.0 out of 5.0 by Hani Amazing product.
One of the best machines out there. I can feel my clothes are very washing very nicely and clean. The multiple choices for washing clothes is even better. Really good machine. Recommended
July 12, 2016
Rated 5.0 out of 5.0 by JerryV33 Squeaky clean
My wife and I love this washing machine. It's the perfect size for our family of four. Make sure it's leveled properly before use.
June 22, 2016
Rated 4.0 out of 5.0 by oakland mostly satisfied
I wish front loaders had a better way to drain. I need to keep the door open after I am finished. Otherwise it stays damp inside.
July 5, 2016
Rated 5.0 out of 5.0 by Mike Quality Purchase
Pleased with both the installation and the performance so far.
July 5, 2016
Rated 1.0 out of 5.0 by 007 Terrible service from Home Depot and Samsung
The HD delivery people were nice and set up the machines. The first load of clothes that I put in the washing machine, I heard a loud noise and it was moving in the spin cycle. I called in to HD within 24 hours and asked to have someone come out and adjust the machine properly.
That has been a month ago, there have been four different groups of people that scheduled appointments with me (I had to be available 8-5) Still no resolution and the last two wanted to charge me a 'service fee' of $99.00. Everyone believes it is a defective machine, but no one is willing to do anything about it. Make a decision people!
At this point, I want Home Depot to come pick up the machines and give me my money back. These machines were way to expensive not to work properly!
June 3, 2016
Rated 5.0 out of 5.0 by IAA Samsung Front Load Washer 4.2 Cu. Ft.
Quiet and effiecient machine. Sizeable; it has a deep barrel
June 14, 2016
Rated 3.0 out of 5.0 by Gregg Washer Condition
We love our washer but it was badly scratched on the top. I don't know if this happened while receiving it or while being delivered.
June 7, 2016
Rated 5.0 out of 5.0 by shm Great Product-- installation could have been better!
I love my new Samsung washer/dryer-- my first experience with front loaders. I found them easy to operate and a water and detergent saver, yet clothes are coming out fresh and clean. Many times I don't even use a dryer sheet and there are very few wrinkles or even static in the clothes.
My disappointment was in the installation. We have our laundry room upstairs and the washer/dryer sit in an overflow pan. Because this combo has to sit out away from the wall so far, it would not fit in the pan. Supposedly, after we corrected the pan, the installer was going to come back and install an anti-vibration mat and level the washer. I have yet to see them, even though I have called and left several messages and phone numbers for call back.
May 10, 2016
Rated 5.0 out of 5.0 by PShoaf Great purchase
I have only been using it for a few weeks but it works great. Love the ability to modify pre-settings. It also looks great. The only small complaint is that I opted not to buy the pedastal and as a result it sits really low.
May 17, 2016
Rated 5.0 out of 5.0 by KPH Great washing machine
Had a Samsung washer before, and it lasted more than 12 years after heavy use. Still working and sold with the prior home.
This machine offers all the features you could want and does an excellent job performing its function.
May 11, 2016
Rated 1.0 out of 5.0 by Annette Not functional when stacked...
The unit was not displayed stacked up at Home Depot. We just had it installed and when it is stacked, you cannot even load up the detergent in it!!
May 14, 2016
Rated 1.0 out of 5.0 by tim Junk
Purchased samsung stainless appliances, this washer as well as dryer 3 weeks after having the washer it broke. Home Depot said I had to contact the manufacture for help, it has broke 2 times in 6 months. Samsung dryer and samsung dishwasher have also needed manufacture warranty to fix issues. Junk machines and I cut my Home Depot credit card in half, I will no longer do business with such horrible customer service
April 27, 2016
Rated 3.0 out of 5.0 by elango Still not hooked up!
The features mentioned in the product description is good and promising, the delivery of the appliance was good. BUT, I had missing parts to complete the installation. The washing machine is supposed to come with leveling wrench, hose guide, water supply hoses among other misc. things - see attached photo. I noticed it after the delivery team had left. I immediately had to call Samsung customer care and inform about this. The representative apologized and placed an order for all the missing parts and told me that it will be shipped by the next business day. There was no way I could track the shipment though. I got the shipment finally on the 10th day post delivery. The shipment contained only the wrench! This shows how the quality of the product delivery is handled. I also noticed that the shipping screws for the drum is also removed prior to moving the appliance to the basement. I suspect a foul-play by the delivery process (the delivery team specifically told me that the water hoses are not included, as against to the information mentioned in the homedepot.com). The hoses are not a big deal to be honest, but I wanted it to be in there as part of the appliance.
August 4, 2015
Rated 1.0 out of 5.0 by Piip76 So Disappointed in Samsung!
Have owned and used this washer for just over 1 year...it now stops and shuts off in the middle of a wash, refuses to start, refuses to change cycles, locks and unlocks the door at all times. Needless to say there is an electrical issue. The main control board (which includes a second board behind the cycle knob) has been replaced twice. Issue still exists - been dealing with this now for more than 2 months. So frustrated - will NEVER buy another Samsung appliance as the fridge we own has constantly broken pieces inside and other problems. I do not recommend this washer at all.
March 16, 2016
Rated 1.0 out of 5.0 by HWHITE So many PROBLEMS!
If the dryer worked consistantly like it should it would be great. Have had to have the tech come and replace the motor twice... So far! Was told that the design of the motor is a poor design and most people that have the dryer has the same issues. Also Samsung customer service is horrid! first time calling was on hold for 2 hours and got hung up on. Second time i was on hold for 4 hours. Then they would not give me a straight answer and told me that they do not have a samsung repair person/company in my area.....Well 2 weeks later a guy shows up at my house to fix my dryer. Apparently they do have a company here.... but it is through Sears not Home depot where i bought it.
February 19, 2016
Rated 1.0 out of 5.0 by MikeinTexas Beware: Ours Suffered Damaged Bearing costing $800+ Repair after 4 - 5- Years
Really liked our washer and dryer when new, but after 4 -5 years use for 2 people, the washer requires new bearing and flange (also caller spider) which requires unit to be totally disassembled and parts costing over $200. Rough estimate for repair is $800. I see that others have said $900 worth of repairs after a similar time, so this seems to be a relatively common defect. We will replace the washer. We've had 3 previous washers including when we had 3 children at home and none have been replaced in less than 12 years. Dryer also an issue: Shortly after we purchased the set, we found that dryer "rolls" sheets and blankets into balls. Review on internet and per our inquiry to Samsung (about a possible warranty claim) acknowledged problem but only gave work-around or remedial options. Nothing totally eliminated need to dry sheets and blankets for multiple cycles AND this is often followed by laying items out over beds or couches for them to finish drying overnight. We often need to run dryer for multiple cycles to dry clothes and towels as well. No matter how nice the units look and features, will not purchase another Samsung front load washer and dryer!
April 26, 2016
Rated 4.0 out of 5.0 by lauriem29 It looks beautiful and cleans beautifully also!
The only reason I did not give this a 5 star review is because I'm still in the 'honeymoon' stage. I am one of those weirdos that loves doing laundry. I will avoid any other housework, but love laundry. That being said, I also have to stand near this and watch it work. It fascinates me to watch the laundry get tossed around. It only uses the amount of water needed based on weight of the items, so it's interesting how it gets tossed around before it sets the water level. There is no need to choose a water level. The only 'con' I would add is that it is a longer wash cycle than my old agitator washer, so it does take longer to get laundry done once a week.
January 19, 2016