Rated 4.4 out of 5Â by 35
Rated 5 out of 5Â by demhead This washer is just amazing.
I just love how quite and easy it is to use. The steam function gets the cloths super clean.
November 28, 2014
Rated 5 out of 5Â by happy2help nice product
I can not comment on longevity I have only owned for a few days, but everything else I love. Wash options are endless, you can choose the basics or customize. Very simple to operate, quiet operation, and the energy efficiency is so much better then my old set. I almost forgot, its stackable. My wash room has doubled in size.
June 1, 2014
Rated 5 out of 5Â by MJ1969 Amazing product
this is a terrific buy, cost a little more but it is well worth it
June 6, 2014
Rated 5 out of 5Â by IllinoisMom You can't go wrong with this washer!
I couldn't decide between the LG (model my parents use) or the Samsung, and ended up going with this. I am SO HAPPY. I have 2 small children, therefore, a lot of stains and messes. Pop them in the washer, select the steam option, and they're gone! I don't even have to pre-treat the stains anymore, which saves me time and money. My husband is a mechanic (we're a stain-ridden family) and it's the same scenario with his clothing. This washer is the real deal, and totally worth your money. Added bonus, I can smell the detergent from this washer clear into my back hallway, which I love! Choose this one, you'll be glad you did!
October 14, 2014
Rated 1 out of 5Â by Biff Avoid this washer if you want clean clothes
If you want a washer that looks nice and has nice chime sounds, then buy this washer. If you want a washer that actually cleans your clothes, avoid this washer like the plague.
I bought this washer based on its many positive reviews, and the fact that a friend of mine owns an appliance repair business and said that he gets very few Samsung washers for repair. Perhaps they don't break down, but they certainly don't clean your clothes either.
My first load with this washer was a small clothes-only load with normal dirt, so I used the "Normal" cycle. After noticing that there didn't seem to be much water in the tub when my clothes were tumbling around, I began to wonder if they were really getting clean. (It was then that I started reading the appliance forums where many people wondered the same thing and stated that their clothes did not get clean.) Anyway, my first load of clothes did not get clean, as witnessed by the patches of dirt left on my son's pants.
I decided to run a cleaning test, so I ran a load of 4 fairly thin beach towels on the "Heavy Duty" cycle, "Extra Rinse", "Soil Level Heavy" as recommended in the forums to get more water and more cleaning. I then put the discharge hose in a 5-gal bucket in my laundry sink so I could examine the rinse water. After the first rinse, the water was soapy and dirty as expected. It was the same for the second rinse as expected. Then, I ran another complete identical cycle with no detergent. Lo and behold, the first rinse water was still soapy and dirty. The second rinse was cleaner but still not even clear-ish. I then took the towels out and ran an empty cycle just in case there had been residual dirt/soap lurking somewhere in the machine innards, and that was what I was seeing in the rinse water. Interestingly, that rinse water was crystal clear. Bottom line: even after two complete cycles, there was still soap and dirt in my towels.
I decided to give it one last try the next day with a medium load of clothes using the same settings as the towels and doing two complete cycles. I got exactly the same results in all four rinse waters - dirt and soap. I then ran a third cycle on these clothes using the "Quick Wash" setting. The rinse water was fairly clean but not clear. However, when I went to remove the clothes, I noticed that some of them were still dripping water. What I found was a puddle of water at the back of the drum, so obviously this cycle doesn't work very well. I had to run a "Rinse and Spin" cycle to finally get the water out of the clothes.
What this tells me is that running a single cycle to clean my clothes still leaves lots of soap and dirt in my clothes. I'm guessing that many of the reviewers that love this machine haven't actually done the testing I did to see the poor cleaning performance of this washer. Maybe some of the new buyers will ask themselves if they want to wear clothes that are still not clean and have detergent in them.
BTW, I followed the instructions to the letter regarding amount of soap. As a matter of fact, I put half of what was recommended, so it wasn't an issue of too much soap. It's just an issue of poor performance - perhaps due to the government-mandated HE requirements that obviously don't work to clean clothes.
November 3, 2014