Rated 4.2 out of 5 by 151
Rated 5.0 out of 5.0 by kosta Top Product
Top Product. Is very quiet, many programs, attractively priced.
September 29, 2015
Rated 5.0 out of 5.0 by Cesar Best Washer
We kenw this brand when we lived in Abu Dhabi and it works amazing. So, we decided to go for the same brand and it worth a lot.
June 17, 2014
Rated 5.0 out of 5.0 by Nancy Great Washer
I love this washer and have not had any problems with it. The controls are very easy to use and it is quiet.
September 23, 2015
Rated 1.0 out of 5.0 by KNFL TOTAL PIECE OF JUNK , DO NOT BUY SAMSUNG
PAID ALMOST $700 AND IT BROKE IN LESS THAN 90 DAYS, SERVICE TECH CAME OUT AND WAS TOLD THE BROKEN PARTS ARE ON BACK ORDER WITH NO ARRIVAL DATE, I THEN SPENT HOURS ON THE PHONE WITH SAMSUNG AND WAS LIED TO AND RECEIVED TERRIBLE CUSTOMER SERVICE. FINALLY HAD TO RETURN TO THE HOME DEPOT. I WOULD NEVER BUY ANY SAMSUNG PRODUCT AGAIN.
October 30, 2014
Rated 5.0 out of 5.0 by gams24 Love my new washer!
This is our first frontload washer experience and it has been wonderful. I love the fact that it uses less water than our former top loader (which was 14 yrs old) and operates so much quieter. The only challenge for me is where the bleach dispenser is...being behind where you load up the liquid softener takes a talented pour. Otherwise a great product! Clothes come out clean and so much drier thanks to the high spin feature (which then cuts down on dry time).
December 18, 2014
Rated 1.0 out of 5.0 by raorao bad customer service
My brand new machine got water leakage in the 1st day when it was delivered on 09/06.
The problem has not been fixed so far.
What an "amazing" new washer!
September 16, 2014
Rated 4.0 out of 5.0 by DadS Good purchase for something I didn't want to get in the first place
I only bought this because my old machine died. Delivery and installation from Home Depot were simple, clean and quick. Very professional.
It is a very quiet machine. There are some things to learn as opposed to the old top load versions, but within 5 minutes of reading the instructions, I was washing my first load. Because of the hi efficiency, the clothes are not soaked in water, but are tumbled and spun so that they are not drenched when coming out. This has cut down on the drying cycle by almost half with my old electric dryer. The clothes are clean and my time washing is drastically reduced! Washing clothes is NOT at the top of my "fun to do" list.
The only inconvenience I see is with unloading the washer. You have to get low in order to reach the back of the machine to get your clothes out. I would recommend the pedestal if you have room for it, and if you have bad knees or back.
I specifically chose this machine because it did NOT have the steam features. Those are a waste of money. I don't spend a lot of time programming washing machines. I set up the "My Cycle" which is good for at least 90% of my laundry loads (family with 3 kids), and there are plenty of other options for anything else I could imagine using. Don't spend money on bells and whistles you'll never use. This one works great and does a great job cleaning the clothes.
December 30, 2014
Rated 4.0 out of 5.0 by DrayerZ Great machine, some limitations.
Love it so far, well used for two weeks now and keeps up with our needs. Some settings can't be easily set, at temp, spin, etc. End of cycle sound is really annoying, it is like a 60 second song instead of a basic buzzer. You can mute it, but it would be nice if a simple buzzer option was available. Overall though, I love the quality of Samsung equipment and love the washer, especially for the price.
June 11, 2014
Rated 4.0 out of 5.0 by Nick Samsung Washer
This is a great washer. Would have rated 5 stars but have heard if front door isn't left open after use water stays in the door and starts to mold and stink. We've left the door open after every use and have had no problems so far.
October 28, 2014
Rated 1.0 out of 5.0 by Ajay Worst purchase ever.. I have spend 600$ in buying Samsung washer. It stopped working with in 2 week. I never recommend it to other.
Worst purchase ever.. I have spend 600$ in buying Samsung washer. It stopped working with in 2 week. I will never recommend it to other. When I asked for service I got a month waiting. It is frustrating.
December 23, 2014
Rated 5.0 out of 5.0 by Girliejean Good product
It has a bigger capacity than many much more expensive models. I saw the reviews regarding noise and am a little puzzled because I think it runs very quietly (more quietly than the GE HE washer I had before I bought this one.) I am glad the salesman told me that you need to prop the door open after washing a load to prevent mildew; nobody told me that on the previous front-loading washer I bought, and mildew did become a problem. This washer is pretty basic but has enough cycles for what I need, and it gets the clothes clean quietly and without using much water at all.
October 7, 2014
Rated 4.0 out of 5.0 by GingerB Works well
Works well. Very quiet. Water extraction is excellent. My only complaint is that it has a very deep tub and it's difficult for me to get clothes out of the back. If you're considering the stand, I'd suggest you buy it because I think reaching in would be much easier if the drum was at waist level instead of knee level. I was too cheap because I think those stands are ridiculously overpriced.
December 17, 2014
Rated 5.0 out of 5.0 by Jennifer Really a good washer!
Overall a very good product. I was worried that a washer with a lot of digital settings would be hard to use, but turns out it makes it very easy to do different types of loads. Very quiet, not much vibration.
July 31, 2015
Rated 5.0 out of 5.0 by Casey Love At First Wash
This washing machine is fantastic! It's nearly silent and does not bounce or shake despite my laundry room having a fairly slanted floor. The preset wash settings are very convenient and can be customized by changing the water temperature or selecting how soiled the clothes are.
This washer pulls a lot more moisture out of the laundry than any machine I've ever used. Even thick towels come out just lightly damp, which really shortens the amount of time in the dryer and should really cut down on our electricity bill.
My favorite feature is that the washer tells you how long the wash cycle will take, which adjusts based on the selections you make and the size of the load. I read some comments where people complained that the time it takes the washer to "sense" the load size was too long. I didn't have this at all.
I also noticed several negative comments about the end of signal sound, which is a happy children's music type tune. I personally liked it and was able to hear it upstairs with a t.v. on, so no issue there. Regardless, it's easy to turn the sound off if you hate it.
Don't pass up on this set, especially if it's on sale. All of the appliances in our home are Samsung and we've yet to have an issue with any of them and this washer and dryer set seem to be of the same high quality as our other appliances. Highly recommend.
August 31, 2014
Rated 1.0 out of 5.0 by TJ Worst machine and customer service
Machine stopped working after a few weeks. It keeps blowing the circuit. Service requests go through Samsung, not Home Depot. When you make the service request to Samsung, they contract with a local company to fix it. It takes 48 hrs for the local company to call and then 3-4 more days to get the service tech to come out. When he finally did come out, he said there was nothing wrong with the machine and refused to try it out with clothes in the washer. As soon as he left, I put clothes in and the same problem occurred. I called him right back. No answer until the next day and now it will be 3 more days until they come back out. I called Samsung back and they were unwilling to speed things up at all. I checked with Home Depot and they said we need to have 3 failed Samsung requests before they will let us return the machine.
June 27, 2015
Rated 5.0 out of 5.0 by Boulderfemale Great improvement
This machine is a vast improvement over my previous front-loader, which had odor issues resulting from useless design door seal. It uses a minimum of water and has eco settings and has already reduced our water bill. It also spins more efficiently, reducing electricity used in our dryer.
June 24, 2014
Rated 5.0 out of 5.0 by chiquita great step forward
quiet while washing, spins very dry, huge stainless tub
July 14, 2015
Rated 4.0 out of 5.0 by happycustomer27 First front loader...
The wife likes it. Says it's better for the clothes and she likes the visible timer and completion alarm
So far I have no complaints about it but the again I am not allowed to use it. Changed the color of some clothes back in the day so now I am only allowed to empty the washer never fill it.
March 7, 2015
Rated 5.0 out of 5.0 by SiliconValleyFarmer Very happy with this washer
After several weeks of laundry very happy with this machine . It seems very versatile, washing small and large loads. While I was a little leery of the electronic controls and all the options at first, it allows you to set a custom program you use most of the time and also to turn off the highly annoying song that plays when the cycle is over.
October 14, 2014
Rated 1.0 out of 5.0 by Loly The worst washer ever
This washer have no prewash cycle. The bleach is taken from the dispenser on the rinse cycle. I'm returning it two days after I received it.... Never again
December 17, 2014
Rated 4.0 out of 5.0 by conmes90 So far so good...
The only issue that has come up is that water tends to accumulate in the detergent tray after washes. Besides this it seems to work fine. We bought this during a sale with a decent discount applied. I knocked the review down one star because it seems this water issue is a reoccurring problem.
June 24, 2015
Rated 5.0 out of 5.0 by ERICE Nice Machine
Price that led me to buy:
My wife and I decided to purchase this machine about three month ago. Before making this transaction, we compared this machine to other washers in its category such as the LG for $800.00. It really came down to price and features. At the time Home depot discounted this machine by $127.00 from its $800.00 price.
Features that led me to buy:
The LG had more features and greater capacity than the LG washer with 4.0 cu ft. I liked the quick, normal, heavy duty, perm press, bedding, rinse + spin, and active wear cycles. As of this summary, I have had no mechanical, electrical or leaking issues with this product. It runs quietly, and I plan to buy its matching dryer.
It is not that much bigger than our Maytag top loader.
June 22, 2014
Rated 4.0 out of 5.0 by krista Very Satisfied
The price is right, the machine is easy to use, and it was installed and delivered with the utmost professionalism. Its too new to speak for its longevity. Its quiet when running and has a convenient quick cycle feature which is my family's favorite. I would recommend this product.
June 16, 2015
Rated 5.0 out of 5.0 by VJE52 excellent purchase
a great review in CU, delivered on time seems to get clothes very clean
June 16, 2015
Rated 5.0 out of 5.0 by Hoss1 best investment purchasing this washer
easy to install and very quite during the wash cycles.
June 16, 2015
Rated 1.0 out of 5.0 by Elvis worst purchase ever
It doesn't work and I am still waiting for a service technician to call me with a date to come and fix it. I received it on 9/5 and still cannot do a wash. I know it's not your fault but Samsung needs to get on the ball.
September 23, 2014
Rated 5.0 out of 5.0 by Anonymous Good quality and great price
Our only complaint about this washer (and the accompanying dryer) is that they did not fit completely into the hallway laundry closet of our rental home. The Home Depot delivery men were wonderful about this when they informed us of the issue following measuring the space and comparing this to the units. They let us know the units would not fit and the doors to the closet would not shut all the way. They gave us the option of returning this set and ordering different ones which they would be able to install within a few days. We opted to keep these and while the doors do not close all the way, were are thrilled with our purchase. We researched options using Consumer Reports, decided on Samsung because of their track record for longevity versus timing of major repairs compared to other brands. We then narrowed our search to the handful of units that best fit our needs (currently 2 humans and 3 pets, but eventually kids too) and price shopped among those. This set has a "MyCycle" option in which you select the settings you want, hold the "MyCycle" button for 3 seconds and then every time after you can just press that button to obtain your presets. My husband is tech-savy, but I am not. Within less than 5 minutes with a quick browse of the manual we both had figured out how to use everything we needed! Overall, very user friendly and easy to navigate. There is a "chime" instead of an alarm. It sounds like a kids lullaby and at first we did not like it, but it has grown on us and we've gotten used to it. It's actually nice not having a buzzer type alarm! We have ours on the second floor and the hallway laundry closet is immediately outside our master bedroom. Occasionally we can hear it make some noises from another room, but it is faint and we have not had any issues with running a load before bed. We were able to purchase the set in advance of moving (about 4-6 weeks ahead of time) while they were on sale, and have them installed on moving day! In addition, we found these units on sale for less at a competitor a week or two after moving in, called Home Depot and asked if they could match the price and they did, even quite a while after the purchase date!
June 14, 2015
Rated 5.0 out of 5.0 by Mary Best Purchase
Very happy with my purchase it makes it very easy for me to put clothes in the washer .
May 31, 2015
Rated 5.0 out of 5.0 by Brian easy transaction, great delivery and install.
Wife is very happy with new washer as it is much quieter and larger capacity than last washing machine.
June 17, 2014
Rated 5.0 out of 5.0 by Bette Yay!
We've had this washer about two weeks, and so far are very happy with its performance. We had been looking to upgrade for a while, and we caught an excellent sale. All of my family and friends with Samsung products are exceedingly pleased, and now I know why!
May 12, 2015