Rated 4.1 out of 5Â by 25
Rated 5 out of 5Â by Savvyshoper This product and price are what we have been looking for
Everything is great.
From the store purchasing to delivery reminding phone call and installation, we are well-satisfied.
We did not have any issue with the operation.
December 31, 2013
Rated 2 out of 5Â by scott Looks nice
Out of the box the washer leaked water out the lower part of the door. Tech came out and set the machine to lean back to prevent water from leaking. Now 40+ loads into the machine and this thing is moving around the laundry room floor like a dancer. Unbelievable........ Looks like some more quality assurance is needed to get the mahine to perform like the write up on the website states.
â¢VRT (Vibration Reduction Technology) Plus keeps the drum balanced, so youâll hardly know our washer is on. Now you can install your washer on the second floor or nearbedrooms without being disturbed by noise
Off to make another service call.....
January 29, 2014
Rated 1 out of 5Â by samsungterrible Do not purchase!
I originally purchased this washer, and found that I got the best deal through home depot, but I had a two month wait for the installation. Upon installing, the drum immediately was leaking and I had to have a second unit brought out and installed. Just barely over 1 year later (the manufacturer's warranty for parts and labor) the unit stops working entirely. I call home depot because luckily I have the extended warranty, they send out a tech a few days later, the tech says the control board is dead and has to order a new one. They come back a *week* later, and install a new board and that one is dead as well. Now they are going to install a new board and new display that I'm currently waiting on, and it's not clear that will solve the problem. So between one dead washer immediately, and now another *2* dead control boards, do not buy any washer from Samsung as their quality control is absolutely horrible.
June 9, 2014
Rated 5 out of 5Â by peroprimo great
too darn smart, but works really well. would suggest spending the money up front to buy stands since it is a front load machine.
April 7, 2013
Rated 1 out of 5Â by CynSav Filter continually clogs
I bought this washer in July 2012 and I have had nothing but problems with it. The filter continually clogs dumping water all over my floor. To clean the filter, my husband has to get on his hands and knees and drain the excess water out of the line. (I can't do this myself as I don't have the finger strength to wrest the plug out of the hose.). If you don't drain the water first, then even more water spills on the floor. (Keep the shop vac handy!). After draining, then the filter can be removed for cleaning. My husband had to drain the water 3 times yesterday each and every time I washed a load! My husband said it is bad design. I realize that we have two large dogs that produce a lot of hair, but considering the amount of posts I am seeing on the Internet about this very issue, then we are not the only household having this problem. Do not buy this product until Samsung comes up with a better design!
March 3, 2013