Rated 4.5 out of 5 by 837
Rated 2.0 out of 5.0 by ChrisO Spin Issues After 6 Months
As the laundry 'expert' in our home, spent some time deciding between this unit and two similar ones that come up with Home Depot's site product comparison. While we have had good experience over 6 months, as many reviews do initially, medium and high spin now make more noise, more out of balance incidents, and we see a Samsung notice that our model/machine has a potential mechanical problem being investigated. I wish we went American or with the other compared manufacturer. For now, would not recommend this top loader.
October 20, 2016
Rated 1.0 out of 5.0 by Photomom1 When we bought this washer about a year ago, we were in a rental home. I remember thinking back then that it didn't always seem to get our clothes clean, and towels didn't smell good. But after we moved into a new construction home where there's a LOT of dirt outside, I found myself rewashing clothes often, pre-soaking, using the "heavy duty" setting AND selecting the "extra rinse" feature. An example of an experiment I did: After washing a small load of whites with bleach and liquid detergent, I dried and sat down to fold them. They looked so dingy I decided to soak them for a bit in Oxy-clean. Threw them in my laundry sink with hot water and Oxy-clean, and when I swished the clothes around for a minute or two, the water was so dirty I had to drain it because they wouldn't possibly get brighter in that water. The washer clearly had not done it's job. Shameful. Dark loads often have to be washed again because I can see lines of dirt that have collected where the creases in the clothes were. Last night, I washed a pair of pants my husband had worn hunting. They're thicker (not as thick as Carhartt's, but close), rugged khaki pants. They had a lot of dark grey dirt. I washed them with a load of sweatshirts and jeans, added two detergent pods, washed them in warm water with an extra rinse cycle, and they came out looking just as dirty as when they went in. They are currently soaking in the sink in Oxy-clean, and the water turned light brown almost instantly. The only thing this washer agitates is me.
October 24, 2016
Rated 1.0 out of 5.0 by Toronto ont great features
i bought this machine a month ago worst washer ever already had'it serviced once technicians coming back again stains the clothes dark clothes comes out full of white stain,s samsung won't exchange it have to buy a new one bad bad washer
August 27, 2016
Rated 5.0 out of 5.0 by Youngcoz This product gets so many compliments, looks amazing, and works great!
With problems with washers in the past from other companies, this one was the best one I have owned thus far! First I love its design, and secondly I love how quiet and sturdy it is without being super heavy. It is simple to use, and washes clothes the best out of any other product that I have owned in the past. With previous companies brands I would wonder to myself, "is it really done?" unhappy about the wash cycle but with this washer I am so happy with my purchase and have recommended to all my friends and family. It is easy to install.
October 6, 2016
Rated 3.0 out of 5.0 by Lazylou Good value and quality. Big loads can be a problem.....
I was excited to upgrade to the new he style and compared ratings with consumer reports. They rated this model as best so I went with it confidently. Once installed i found the vibration issues a little frustrating. Calibration was confusing as it didn't complete the process as instructed after a number of attempts. The recall issue with top loaders had me rethinking my decision to save money on a front loader but overall like the value of this model. The longer cycles are a minor adjustment too.
October 16, 2016
Rated 5.0 out of 5.0 by ChillinAtTheBeach Love my Samsung Washer
I write this in the midst of the recent washer recall that affects my brand new washer, but this does not affect how pleased I am with this product (as well as my new dryer and dishwasher ...)
I have been a Samsung washer/dryer owner for the past few years, and I have always been very happy with these machines. I previously owned the front-loading set, but passed that on to family members when that set would not fit in my new home. I now have the top-loading set, and I have been very pleased so far.
I am concerned, obviously, with knowing that my washer is affected by this recall given the seriousness of the issue - and there is no determination just yet as to what the outcome will be: replace this washer vs having a repair done -but, I will definitely be sticking with Samsung.
October 15, 2016
Rated 1.0 out of 5.0 by KateBomb Awful Washing Machine
I read the reviews and was excited when I purchased this washer and dryer set. The dryer works well, but the washing machine is terrible. I use HE detergent, but it leaves white marks on my dark clothes. I reduced the detergent from 1 tablespoon to 1/2 tablespoon. It's still leaving white marks and the clothes aren't coming out clean. Very frustrating. Don't buy this one!
October 12, 2016
Rated 5.0 out of 5.0 by TheWriteStuff Even quieter than expected
We replaced a front loader with this top loading washer. We keep the washer upstairs and the top loader was making the entire house vibrate every time it went through a spin cycle of medium or higher. With this new Samsung top loader, so far you can't even tell the spin cycle is happening even when you're in the room directly beneath the laundry. Heaven! Of course, we'll be careful with waterproof items (I've seen the stories), but I expect we'll be happy we chose this Consumer Reports Best Buy.
October 7, 2016