Rated 4.2 out of 5 by 32
Rated 5.0 out of 5.0 by kellydew Love my new dryer
This dryer is everything I needed, and more. We desperately needed an upgrade to our laundry set and I had my eye on this dryer for quite a while. I love the different settings and the ability to adjust the temperature and cycle time based on the type of clothing. Capacity is massive and one load now holds what was previously 2-3 loads for my family. No complaints!
March 25, 2015
Rated 1.0 out of 5.0 by p2015 cannot recommend
The dryer was delivered without feet and is out of balance and noisy. I placed multiple phone calls to Home Depot and Samsung and it seems nobody is responsible and keeps on telling me to call the other party. A technician that finally came out did not have the right parts on the truck. Furthermore, if I use the steam-function for wrinkle control my clothes are wet at the end of the cycle and need to be dried again (very energy efficient lol). I was told to use a larger load with the result of more wet clothes.
I tried to return the dryer. Please be aware that Home Depot has a no return policy for appliances after 48hours. I requested to see the policy but so far no success.
May 5, 2015
Rated 1.0 out of 5.0 by KRIS Worst purchase I've ever had. Broken less than 2 weeks
I purchased this product because I thought if I spent a little more money I would have a better quality product. I thought wrong. After waiting 2 weeks for this product to be delivered to my house I finaly received it. It worked great.... until after 1.5 weeks later the product didn't work. I went to start it as normal but when I went to turn it on it would shut the machine completely off. This kept happening and still is not resloved. Mind you that I received this product on December 30, 2014. It is now February 24, 2015 and I am still waiting on Samsung and Home Depot to solve my issue. I am now hanging my clothes in my cold basement. I called the Samsung customer service number and they set me up with a technician to come to my house and repair the machine. Not once, not twice, but three times. After 3 times they still did not know what the issue was. I asked to get a new machine and both Home depot and Samsung were beating around the bush trying to send yet another technician to my house!!! That would make it 4 times!!!! It wasnt even Samsung contractors that came out, they were from a third party. I have taken 3 days off from work because of this and this is unacceptable and there is no end to sight. I have asked Samsung and home depot numerous times if I can get a replacement machine and they are not being cooperative. Not only that but even if they ever figure out if they want to replace it, Samsung said it will re emburse me the money instead of giving me a new drier!!! That is bogus. This whole experience has been frustrating and a big waste of my time. I have been waiting over 2 months for this issue to be resolved and nobody wants to help. I will never buy another product from Samsung and I wont ever buy an item at home depot that is over $100.00. That is because I purchased an ariens snow blower last year that was broken when I brought it home and needed to be replaced.. but thats a whole nother story... Bottom line.. DONT BUY
February 24, 2015
Rated 5.0 out of 5.0 by ABQrobin Great
Love it, love the steam feature and have used it when I forgot that my husband's dress shirts were sitting in it dry overnight. The steam cycle got all the wrinkles out.
March 14, 2015
Rated 5.0 out of 5.0 by Sugarplum Best Dryer I've owned
The dryer was installed by home depot services. They explained how to use the features on it. It has everything from the basics (Delicates, Quick Dry, and Normal), to a variety of options including Wrinkle Release, Bedding, Heavy Duty, Sanitize, Towels, and Refresh. It's pretty quiet and includes a nice tune when the cycle is complete.
February 26, 2015
Rated 5.0 out of 5.0 by sunshine72777 Holy Buckets! I think I may be in love with my dryer.....no, seriously!
I simply cannot believe how wonderful this dryer is! Clothes come out smelling great, not too hot, and wrinkle free.
So firstly, let's just get this out there....I am THE queen of leaving clothes to sit in the dryer. I should probably own stock in wrinkle releaser. And while, yes, I have had occasional love affairs with previous dryers who also periodically tossed clothes in an effort to keep me from having to preface each daily encounter with, "it's clean, it just spent the night in the dryer" (and by night, I mean week), nothing compares to this gem which is why I'm so nearly convinced I'm in love with my dryer. The steam feature is what makes this dryer so invaluable. Even after sitting for extended periods of time, the steam feature still refreshes and renews that clean load of laundry. So, if you're like me and practically confuse your dryer for your dresser, this machine is a must have!
My only 2 complaints are: The lint tray feels light years behind this marvel of a machine - it really needs a makeover. And, the light on the inside doesn't stay on long enough.
Lastly, a warning to Samsung, if you develop a dryer which can fold the clothes and stack them neatly, you'll be in big trouble....I'm pretty sure that would end my marriage and frankly I don't think hubby would take very kindly to being ditched for an appliance....no matter how worthy.
May 15, 2015
Rated 5.0 out of 5.0 by Amber great so far
Have had this dryer for about 2 months. Drys really good. Wrinkle release feature is wonderful. Used it for new curtains I bought which were extremely wrinkly, and within 20 minutes, they came out looking completely different. Lots of settings. No issues at all thus far.
March 16, 2015
Rated 4.0 out of 5.0 by R2Log Good so far
So far this dryer is good. Works well, and looks great.
April 28, 2015