Rated 4.1 out of 5 by 16
Rated 1.0 out of 5.0 by Kang 3 years later
I have had this dryer for three years now. After the first month the system was not functioning to the commands, and would power on and spin on its own when the door is shut. I had to leave the door open or unplug the cord. Luckily I had purchased the 5 year warranty plan and was able to get it serviced and repair with new parts. Other than that, the sensor is really not helpful. Sometimes my clothes will be spinning for hours and I have to stop it. Other times, I would come to find that the clothes are still wet or damp although it has been spinning to the highest setting for hours but not generating any heat. This product has become a disappointment, and leaves my clothes smelling like mildew because of the sensor, and the heat is not hot enough although it's at the highest setting. It's been happening a lot lately and the electric bill has been at its highest. Not very happy :(
September 10, 2016
Rated 5.0 out of 5.0 by Robert Samsung gas dryer
This modern Samsung is a huge upgrade from my old Kenmore. Very pleased with its features, technology, appearance and operation.
December 20, 2014
Rated 5.0 out of 5.0 by Dsmith9019 I LOVE This Dryer!
The dryer was delivered and installed three days after purchase. My basement steps are narrow but the delivery men did a good job in getting the dryer in and installed. I use this dryer not only after I've washed clothes, but as it has a steam cycle, I also use it to press the wrinkles out of clothes also. There are a lot of cycle choices (delicate, permanent press, jeans, bedding to name a few) so there is a dry cycle for everything that you need to dry. The lint filter is easy to clean and the end of cycle tune is cute. You can extend the drying time with the touch of a button. I have owned this dryer for three weeks now and to date, I have no complaints.
August 26, 2014
Rated 5.0 out of 5.0 by Noli I'm happy with this product.
It performs very well; much to my satisfaction. The feature I'm particularly impressed with is the moisture sensor. If the machine senses the target moisture level is reached, it turns off the machine short of the planned drying time.
The only sorry thing I came across is the defective filter that came with the machine. There was a small tear in the screen where it attaches to the plastic body. Quality checking was not done properly. Samsung replaced it w/o delay when i reported it.
April 7, 2015
Rated 1.0 out of 5.0 by Tony Came dead on arrival Samsung Customer Service is Bad.
This dryer came dead on arrival with the tE code. It took me 3 hours to finally get samsung to get all of my info correct to get some kind of service ticket going. They then told me it would take 24-48 hours for a tech to call me. After the 48 hours I called again just to find out they never contacted a tech to come fix my dryer. Thank god I purchased the extended warranty through Home Depot. I called Home Depot and they set up an appointment with a tech right away. I hope the tech can fix this thing. Samsung's customer support is horrible. I hope this dryer doesn't end up as horrible as they're customer support.
April 21, 2013
Rated 2.0 out of 5.0 by LinaG Unpredictable.
Dryer broke down only two weeks after installation. It took MANY phone calls to Samsung, including
a bogus number in the Bahamas, to get it repaired after two weeks. Home Depot had declined to service it or replaced it. Also my wooden floors were scratched upon delivery of the new appliances and removal of the old ones.
I was told by the repair person that the piece he replaced for the ignition was unpredictable and could fail at any time.
January 11, 2015
Rated 5.0 out of 5.0 by Horsesaremylife Quick dry time
After having my Samsung washer/dryer combo since May, I have loved its ability to dry clothes so much faster than my other LG set. Our clothes smell so much cleaner and fresher! And so does the washer unit itself. My old washer smelt like mold, no matter how often or what I used to clean it. If you want a great washer/dryer, get a top load Samsung! My daughter also has this and she loves hers too.
November 1, 2014
Rated 4.0 out of 5.0 by MichiganMom Great Dryer, with minor flaws
The dryer is great, especially when used in conjunction with the matching washer. Because the washer does such a thorough job of spinning out most of the water, the dryer works amazingly fast (most loads dry in 30-40 minutes). I have only two small complaints. First, the lift up door on the lint trap broke within the first week. It is still usable, but I have to carefully remove and replace the lint trap so as to not drop the door down inside of the machine. Second, due to the rigid duct work which comes in the installation kit, my dryer sits out about ten inches from the wall. In a small laundry room, this is not ideal (especially since the washer can be pushed back almost to the wall). I am very impressed with the functionality of the dryer, and would highly recommend this model for gently and thoroughly drying a variety of items.
December 11, 2014