Rated 2.5 out of 5 by 6
Rated 3.0 out of 5.0 by Count Nuts to this cart!
The cart itself looks fine but the bolt kit is a disaster, There should be 4 types of bolts - there are two. Not enough bolts, nuts or lock washers The flat washers are paper thin and have to be doubled for strength. I replaced some bolts because SAE nuts would not work. Metric?
June 28, 2016
Rated 4.0 out of 5.0 by Ric special buy of the day
I had no problem assembling the cart, it's heavy duty, and work like it is supposed to. The handle needs to have a pin or something to hold it on. Other than that I am well satisfied with my purchase.
June 28, 2016
Rated 4.0 out of 5.0 by BAMF Good Deal At $75
Good Deal At $75 ...missing a few nuts and bolts but works better in a shop environment than a plastic cart
June 28, 2016
Rated 1.0 out of 5.0 by Businessowner Very disappointed
I believe the product would be exactly what I wanted if it had all the parts in the box. This was a clear example of someone not caring about the job they do at the storage facility/warehouse. I received the product in what was clearly a "repackaged" state. It appeared to have been purchased and returned at least once. When I opened the box the bolts, nuts and washers were loose in the box and the container which was intended to house the parts was torn apart, taped up again and opened in storage or shipping. The instructions called for a dozen or so pieces of each. Loose in the box were 5 bolts, 7 nuts and 3 washers.
I contacted the local HD store and was told to bring it in. Returning the product was the most effective, efficient and enjoyable part of this purchase.
Oh, and by the way, the reviews on line warned me of this situation. I thought it might be a one time thing. No such luck.
October 13, 2015
Rated 2.0 out of 5.0 by Papa Unfortunate Design Flaw
I bought 2 of these carts for my granddaughter's flower shop so she could water & display plants outside during the day and bring them in at night. They are great carts - if you can put them together! That took additional parts & some engineering because the front & the back wheels are not level. I had to create spacers to level them out before all the wheels could turn. Also, bolts & washers were missing and one of the handle tubes was crushed on each of the carts. If you do try to assemble one, I recommend that you do so outside, and then leave the cart outside for some time before bringing it into any closed area. The fumes from the tires is noxious!
May 4, 2014
Rated 1.0 out of 5.0 by tankthecrank Design/Manufacturing Issue
This cart is all that I wanted to have except for the quality of the workmanship. This is a heavy duty cart that seems able to withstand plenty of abuse (at least it appears to be that way to me). Sadly, I never was able to assemble to cart to try it out. One of the two swivel casters would not fit onto the mounting bolts on the underside of the deck. Although the slots on the mounting plate of the casters does allow for a bit of adjustment for the fixed in place mounting bolts, if one of the mounting bolts (as was the case in my cart) is offset more than designed, there is no way to make it fit. This seems to be a problem in the manufacturing process when the mounting bolts were welded to the deck and were not alined properly prior to welding. The offset of one bolt versus the other three rendered it impossible to mount one of the casters. For a cart costing as much as this one does, things like this should not be happening (a lack of quality control people on the assembly line when this was made I assume is the problem).
I do like the way Home Depot stood behind the product and gave me a complete refund including shipping (I bought this unit online because this model was not sold in stores). All I had to do was to return it to my local Home Depot store rather than ship it back which to my way of thinking is the way to handle the situation presented to me. I ended up buying a cart that was available and in stock at my local Home Depot store and I am using that cart now without any problems (so far).
August 7, 2012