Rated 4.2 out of 5 by 32
Rated 2.0 out of 5.0 by Tom Handsome looking but unreliable
I installed one on each of two doors two years ago. They are convenient and sturdy looking, mechanically but the electronics do not last. The main door lock which is used many times a day has failed three times. Another has failed twice. One failure was the keypad. Another was a firmware bug. Just last week both failed with the same issue and I was locked out of the house. The manufacturer seems to understand the failures and has been superb in honoring their warranty by quickly sending replacements without hassle. Still, the trouble of getting locked out and frequent replacements would make me think twice about purchasing a lock with electronic controls. Another thing to consider is that there is no way to tell at a glance if the lock is engaged or not from the outside so you will develop a habit of trying to open the door first before entering the combination. Awkward.
July 28, 2016
Rated 4.0 out of 5.0 by shoper keyless deadbolt
lock was easy to install. Only thing I don't like it is hard to see in the day light. I think I am going to return to get one that has raised keys so you know where the numbers are. But nice lock and works well.
August 9, 2016
Rated 2.0 out of 5.0 by jason Ugly and loud
I purchased this lock thinking it would look nice on the door but it is really not attractive and quite loud in operation. I ended up returning it.
August 9, 2016
Rated 5.0 out of 5.0 by Billy Excellent experience with this purchase
This is my second purchase of this lock for my house. I installed the first one at the front door and my wife liked it, so this one is for the back door. Homes Depot was able to rekey this lock to the same key as the first lock while I waited at the store. The installation was easy by following the instructions exactly, step by step. I like this lock because it has a built-in alarm in case it is tampered with.
June 21, 2016
Rated 5.0 out of 5.0 by HaroonS Love it!
Love the convenience of locking unlocking from the phone! Connected to Samsung smart things hub. No worry if door is left unlocked. Installation was easy I did it myself. Looks slick!
April 30, 2016
Rated 5.0 out of 5.0 by SmokyMtnCabinOwner Great door locking system for my vacation rental property
This product is easy to install and program codes. It looks good and is durable. I have purchased 10 of these so I know they work well and hold up in pretty extreme conditions (heat, humidity and extreme cold). I will buy more.
March 22, 2016
Rated 5.0 out of 5.0 by john A Little More Convenience
This Schlage lock touchscreen lock is a really nice convenience. Replaces your current deadbolt in just a few minutes. You do not need to make any more holes in your door or anything. The install takes about 5-10 minutes. It already has 2 pre-programmed user codes in it. Programming more custom codes is not difficult to do as long as you follow the directions. (You can also still use a regular key if you like) It does require 4AA batteries which are NOT included. The built in alarm feature is very nice to give you a little piece of mine. This can also use with the Nexia Home Intelligence system. If you want the ability to remotely lock and unlock the door.
March 26, 2013
Rated 5.0 out of 5.0 by Willwgp Easy to Unlock, Great to Lock!
If you want to make your house "smarter," this is the lock for you!
It follows the Grade 1 of security, meaning it will be that much harder for a crook to break the door down. It also works with Nexia Home Intelligence, but I do not have that yet, so I don't know how well it works with that system, but on its own it works just fine. It comes with two big long screws that go so far into the frame of the door, it almost felt like it hit the stud. This was alarming to me, but as long as it keeps my door secure, I'm OK with it. I have never created a mortise for the door's frame before, and I did some innovative thinking. Still, the bolt's lock frame fit with the frame well.
The overall functionality of the lock is rather impressive. If you hit the wrong keypad code three times, you can control the internal alarm to go off, which plays for about a minute. The alarm is not earth-shakingly loud, but just loud enough to get your attention; it's a loud squeaking sound. We like that you can add extra codes for visitors, babysitters, housesitters, etc. And we like the ability to open the door without a key, although it does come with a key in case the batteries die. The lock takes 4 AAA batteries, and the battery compartment is easy to open, access, and replace when needed.
So my only main problems with this product revolved around the key and the mortise frame for the door. For a lock that's smart, it should have some sort of smart key technology to adapt to whatever key you'd like it to take and use so you can use that key with the other locks in your house. Without this smart key feature, you'll have to just deal with that main door as the primary entry of the house, as we did. As for the mortise plate, it would have been nice if it just fit with my existing mortise, which it did not, and for someone that doesn't know much about door locks, this required me to get up to speed on how to create a taller, wider mortise. So be sure to research on that, read the instructions on how deep and wide the mortise should be. A final issue involved the auto-lock feature. The lock does not know when the door is actually closed, so after 30 seconds, the bolt will lock. A possible scenario is, if you leave the door open, and the door auto-locks, a child slams the door, potentially damaging the frame for the door. Not good! But we turned this feature off anyways.
Here's a really cool scenario I ran into the other day: left my house, started the car, realized I forgot something in the house. Now, usually I would have to turn off the car to use my keys for the front door. But with this smart lock (and maybe a little too much trust in my neighbors), I just have to walk up to the door, put my code in, and I'm in and back out in a jiffy! When we come home with groceries, we appreciate only having to put in a code instead of digging around for our keys to unlock the door. Also, if the door is unlocked and closed, and you want to lock it from the outside, just hit the Shlage button, and it will lock. I'm not sure why I find this fascinating and cool, but it is! Also, the screen lights up when you push it, and the screen does not smear your fingerprints. This is a good thing!
Overall, we enjoy this lock and the "smart" look and functionality of the device. The looks alone could turn a burglar away, and if we forget our keys one day, our house will still open up for us! Thanks, smart lock!
March 30, 2013