Rated 4.3 out of 5 by 36
Rated 5.0 out of 5.0 by Raul Excellent lock that works well with SmartThings
I installed this deadlock a few weeks ago. I haven't experienced any problems so far. I love how this lock works with SmartThings. I did struggle syncing the lock with SmartThings initially, but that is more of a SmartThings issue. In case you run into the same problem, I had to exclude the Z-Wave device first (through the hub's Z-Wave Utilities settings), then re-add it for the hub to see it.
September 22, 2016
Rated 5.0 out of 5.0 by RB Good security
I had a locksmith install. it works great. I am still learning all the features. Instruction manual is very good. I have double locks so on days when my maid comes, I leave the other lock open and she can use this lock to get in with her own code.
September 27, 2016
Rated 5.0 out of 5.0 by HappyHomeowner Saves alot of stress
Extremely easy to install and easy to program. The real value for my family was the auto-locking feature. Coming home to an unlocked home several times was very stressful. Problem solved.
September 6, 2016
Rated 5.0 out of 5.0 by BasketballMom Kids love this lock!
This was very easy to install using the video. Also my door already had a Shlage deadbolt which I think made it easy too. I am a single mom who was very proud after completing this project that probably took me an hour from beginning (taking the original deadbolt off) to end (programming).
August 16, 2016
Rated 2.0 out of 5.0 by Tom Handsome looking but unreliable
I installed one on each of two doors two years ago. They are convenient and sturdy looking, mechanically but the electronics do not last. The main door lock which is used many times a day has failed three times. Another has failed twice. One failure was the keypad. Another was a firmware bug. Just last week both failed with the same issue and I was locked out of the house. The manufacturer seems to understand the failures and has been superb in honoring their warranty by quickly sending replacements without hassle. Still, the trouble of getting locked out and frequent replacements would make me think twice about purchasing a lock with electronic controls. Another thing to consider is that there is no way to tell at a glance if the lock is engaged or not from the outside so you will develop a habit of trying to open the door first before entering the combination. Awkward.
July 28, 2016
Rated 4.0 out of 5.0 by shoper keyless deadbolt
lock was easy to install. Only thing I don't like it is hard to see in the day light. I think I am going to return to get one that has raised keys so you know where the numbers are. But nice lock and works well.
August 9, 2016
Rated 2.0 out of 5.0 by jason Ugly and loud
I purchased this lock thinking it would look nice on the door but it is really not attractive and quite loud in operation. I ended up returning it.
August 9, 2016
Rated 5.0 out of 5.0 by Billy Excellent experience with this purchase
This is my second purchase of this lock for my house. I installed the first one at the front door and my wife liked it, so this one is for the back door. Homes Depot was able to rekey this lock to the same key as the first lock while I waited at the store. The installation was easy by following the instructions exactly, step by step. I like this lock because it has a built-in alarm in case it is tampered with.
June 21, 2016