Rated 4.4 out of 5 by 34
Rated 5.0 out of 5.0 by jtdmm Easily installed Double Deadbolt
I have always bought this brand and have never had an issue with any of them. The majority of the previous locks all installed the same way so the instructions that are complained about in other reviews were not an issue.
September 20, 2016
Rated 3.0 out of 5.0 by Realwood Missed it!
Always buy this brand. Never any problems however this was last in slot and box looked shop worn. Got home no directions in Box! No drill pattern and screws were stripped and unusable . I managed to make it work from parts of other lock sets purchased in past.
September 6, 2016
Rated 3.0 out of 5.0 by wcshaff Good lock, poor instructions and support
While Schlage locks have performed well for me, I was very disappointed in the instructions and support. The 1-page installation sheet that come with the lockset is a joke. In an effort to cram multiple languages on the same page, there is virtually no detail provided on each step. In addition, the instructions assume you have a prepared door. There is very little guidance on drilling holes and insets for a slab door.
Schlage also has telephone support but this is not without its problems. Well, first and foremost this support is a must because the instructions are so poor. I had to call several times to clarify various steps in the instructions. And on top of that, I received contradictory advice on several key points.
March 2, 2016
Rated 4.0 out of 5.0 by Tommy Good exterior Doorknob and deadbolt
Easy to install and seemingly very solid and well made. Very easy to rekeyi to. match other door locks in the house.
October 13, 2015
Rated 5.0 out of 5.0 by schlage works fine
October 25, 2016
Rated 5.0 out of 5.0 by 555lucky Easy to install-great product! It works well
this was easy to install-it replaced an existing lock. It works well and I am pleased with the product
September 20, 2016
Rated 5.0 out of 5.0 by trickydick Quality Lock and excelent service
I bought this to replace a worn lock in my home. I had it rekeyed to match the existing lock. The representative who rekeyed it was quick, precise, knowledgeable and experienced. The available selection of locks was very good, in fact better than other stores in the area. I will return to Home Depot. Having the original key from the former lock with the key code also helps.
June 4, 2015
Rated 5.0 out of 5.0 by alice Excellent purchase
I had this re-keyed by store personnel and installed myself in about one hour.
I installed in back door where there was not a previous lock so I had to drill the
large hole and notch out for latch and the whole nine yards, but not that difficult.
September 7, 2016