Rated 4.1 out of 5 by 91
Rated 1.0 out of 5.0 by JSC Poor quality and worse customer service stay away another typical HD product. It is junk
Junk, Junk and worse factory customer servcie ever!
July 21, 2016
Rated 1.0 out of 5.0 by Bob Fireproof?
A fireproof safe would have a steel combination dial and lever. If this so called fireproof safe was ever in a fire and the dial and lever melted how is one to open it? Something to consider when purchasing it.
July 8, 2016
Rated 5.0 out of 5.0 by buggs if they can
This safe is the right size for what I need it for. I look at it if a thefts can carry it they can have it. PS good luck trying to walk off with this.
July 5, 2016
Rated 5.0 out of 5.0 by hheyde Good price, works well, strudy.
Found this same safe on Amazon, but priced less at HD. Just what we need for our small valuables and it fits inside a closet perfectly.
April 19, 2016
Rated 4.0 out of 5.0 by DCToDallas Good for the money, and nice features
Would be nice if the combination dial and handle were steel, but that seems to be out of the question at this price point. Works great, and the key adds a second level of security if that is helpful to you (if locked, you need both the combo AND the key to open, or you can leave "unlocked" so just the combo is needed). Also, I really wish it has a second set of bolts going into the frame on the hinge side. That would increase security greatly. I believe if someone could saw through the hinges the safe would come open. If the bolts were on both sides of the door then sawing off the hingle would not allow the door to open.
May 2, 2013
Rated 5.0 out of 5.0 by Mizer Functional Safe
I purchased this safe for home use. It is a perfect size, spacious, sturdy and suitable for home needs.
March 8, 2016
Rated 1.0 out of 5.0 by designgnome product ok - customer service is not
You must be very very careful with this safe because the key does not unlock the safe. It is a secondary lock. You have to have the combination in order to unlock the safe. If you lock it with the combination and then lock it with the key, you need BOTH the key and the combination to unlock the safe. I assumed the key unlocks the safe when I threw a few items in in a before going out of town. Now I need Sentry Safe to send me the combination. Yes.. seems like a stupid move but it's not a stretch for anyone to think a key unlocks something when the same key locks it. Confused? Me too but I'm sure not the first person to use something quickly and not thoroughly understand the directions. This sure is the worst issue I've ever had with quickly using an item without reading the instructions. So, the safe is secure.. My HUGE problem is with customer service. If you lose your key or don't have the combination, they have all the info online, which is great but once you pay the $20 for them to send you the combination and send them the notarized form, you're left sitting wondering if they received the it and how long it will take to receive the combination. They say it's 3-5 days to process the paperwork and send your combination out but what if you're missing something and the processing is delayed? They provide a customer service number but no one ever answers... ever. Call and call and call and you just stay on hold forever. If they're a big company as they appear to be, why have NO customer service. They encourage you to call and provide a phone number but it's useless to get anyone on the phone. When I purchase a product, I expect there to be halfway decent customer service. I have NEVER had a company not respond. So based on this, I would not recommend purchasing the safe because you seriously run the risk of locking your items inside and having a heck of a time getting in touch with customer service. Go purchase a safe where there is some assistance if you get locked out.... it's not asking for a lot....
April 1, 2016
Rated 1.0 out of 5.0 by Gideon Sentry Safe, Money pit.
Be careful when your buying SENTRY safe, if the product is damage or it stops working they only cover the electronic problem for a year after that your on your own. My SENTRY would not open, when I called their customer support they said they only cover the electronic failure for a year, they recommend to call the locksmith and have them break in the safe. Sentry does not cover that. I have to buy a brand new safe just because their product failed to perform. DO NOT BUY SENTRY. YOU WILL WASTE YOUR MONEY!
January 8, 2014