Rated 4.4 out of 5 by 39
Rated 1.0 out of 5.0 by Square Loads of problems
I bought this safe expecting great things, and from the start it has been a headache. First, I wasn't able to close it. The water proofing I think is obstructing the way of the door. After three people pushed on the door, we were finally able to get it to close. Which brings me to the next problem. I wasn't able to open it. I would type in my code and the keypad would say proceed, yet I was unable to open it. I had to use the key which opened the safe fine. So I have a door that won't close or open. Pretty secure. I called up sentry safe everday for the past week and they have just been giving me stupid suggestions. They are refusing to send anyone to look at it and now I probably have to lug it back to Home Depot. Very unhappy.
May 3, 2015
Rated 5.0 out of 5.0 by JC60 Great features
great product easy to use and very durable , customer service was a great help thanks.
March 13, 2014
Rated 5.0 out of 5.0 by Scooter Gerat size
was looking for a smaller safe for my closet. I have the bigger one already. This was perfect! Only issue was when I installed it the lock would not unlock when the code was pressed. I unplugged the key pad and re-plugged it back in. All works great now! :)
May 25, 2015
Rated 1.0 out of 5.0 by Abbey Sentry Safe
I don't know if the safe has quality or not because I cannot open it. Now I have to haul this safe back to the store. I bought it online at Home Depot. Picked it up at the store. No one said anything about a code to open the safe. I called HD; they didn't know what to do. So they called Sentry who gave them a code to give me to unlock the safe. But it doesn't work. I called Sentry, he said turn the handle to the right, enter the code and turn handle to left to open. The handle DOESN'T move. The code DOESN'T work. I am very frustrated and will now have to haul the heavy safe back to HD to return it. This is ridiculous.
October 29, 2014
Rated 4.0 out of 5.0 by AmericanGirl Sturdy, Good size
This is a good sized safe - not too big, not too small. Heavy enough that it would take several people to move it. I like how the shelves can be removed for bigger items, if needed. Extremely easy to set up with battery (for the electronic keypad) and with personal pass code.
My only complaint is that when I first received it, I couldn't get the door to close completely so that I could lock it. I finally figured out that the padding/seal around the door was too thick. I cut it down a bit, and the door closed/locked perfectly. Doing that probably made it so that it's not waterproof anymore, though. Since being waterproof was only a secondary concern for me, it's not a big issue. But it may be for others.
February 10, 2013
Rated 5.0 out of 5.0 by StopLowLifeCriminals 5 stars !!
Great safe .. Not too big, not too small ..
Heavy enough too prevent theft (requires
@ least 2-3 persons to move) .. Battery electric key pad
with emergency skeleton keys is a big plus ..
Fair price with an expense look .. Plenty of
storage with carpeting panels .. Heavy duty
locking bolts .. Option to attach/drill to floor ..
Insurance companies offer discounts (like with
alarm systems) .. Water & fire protection was the
final convincing factor for me!!!
May 13, 2012
Rated 4.0 out of 5.0 by KDNJ Good Enough for My Needs
I have this safe for about a week and so far so good. (i'll update my post in a few months so you know if i still feel that way). I was really tempted to go with a higher end safe after watching the you tube video's on how quickly this one could be broken into. It all comes down to your needs and budget. For me this one does the trick. Good size, good weight, solid construction that allows me to have peace of mind that my papers, coins, and some personal items are safely out of the hands of kids, housekeepers, etc.
The electronic keypad works fine but the quality could be a bit better.
the skeleton key works good as well (slide off the keypad, gently pull out the battery casing to reveal a hole for the key).
Overall it seems to be a good product. If you want something top notch you'll need to double what you're looking to spend here.
March 4, 2014
Rated 1.0 out of 5.0 by Mamadukes Returned this safe
Home Depot never said a word about needing a code when I picked up the safe. So I called HD on Saturday; had to wait until Monday for HD to call Sentry. HD gave Sentry wrong serial number so the 5 digit code I got would not open the safe. Called Sentry two times, safe would not open with the key backup. Sentry won't give you the code; the store has to get it. No one could get the safe open. So I had to haul that safe, after getting it back into my SUV, back to store where they could not open it either. I was done; got a refund. Will not consider HD or Sentry again.
November 4, 2014