Model # DSW5840

Internet #202566711

Store SO SKU #553557

SentrySafe Fire-Safe 2 cu. ft. Fire and Water-Resistant Electronic Lock Safe-DISCONTINUED
0049074018375

Discontinued SentrySafe

Fire-Safe 2 cu. ft. Fire and Water-Resistant Electronic Lock Safe-DISCONTINUED

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Product Overview

The threat of fire, flooding and theft can be a concern. The SentrySafe Safe Fire 2 cu. ft. Fire and Water-Resistant Electronic Lock Safe provides invaluable protection for your important and irreplaceable items. The safe features an advanced electronic lock and option for bolting the safe to the floor for additional security. The safe is rated for 1-hour fire protection and is water-resistant.

  • Advanced LCD electronic lock system
  • Proven 1-hour fire protection
  • ETL verified for 1-hour fire protection of CDs and DVDs up to 1700-degrees F
  • Water-resistant
  • Key rack and compartment for small items
  • 7 live-locking bolts
  • Includes hardware for bolting safe to the floor for additional security
  • 30 ft. drop test
  • Lifetime after-fire replacement guarantee
  • Made in America with foreign components
  • Batteries not included

Info & Guides

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Warranty / Certifications

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Customer Questions & Answers

7 Questions9 Answers

Customer Questions & Answers

Fire-Safe 2 cu. ft. Fire and Water-Resistant Electronic Lock Safe-DISCONTINUED
Fire-Safe 2 cu. ft. Fire and Water-Resistant Electronic Lock Safe-DISCONTINUED

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3 answers

Locking system

This question is from Fire-Safe 2 cu. ft. Fire and Water-Resistant Electronic Lock Safe-DISCONTINUED
Asked by
maya
austin TX
April 28, 2013
I am considering buying the 2 cu feet Sentry safe. Price $299 with free shipping. However, I saw comments indicating serious problems with the locking systems, which developed shortly after the safe was purchased. Has the locking sytem of this safe been improved since the time these comments were made?
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Answers (3)

Asked by
Ca
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Home Improvement Profile: DIYer
August 9, 2014
Answer: 
No. Do not buy this safe. Just had to open mine by pounding on it with a rubber mallet. Very scary, since all of my important stuff was in it.
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Asked by
Seattle, WA
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Home Improvement Profile: Professional
May 9, 2014
Answer: 
I don't believe so, I just bought one two days ago and it failed this afternoon with an error described by Sentry as a Communication Issue (5 beeps and red flashes). The unit now has to be accessed by a lock smith and replaced.
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Asked by
Atlanta, GA
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May 20, 2013
Answer: 
Hi Maya,
Thanks for your question and interest in this item. More information is needed to accurately answer your question. Please contact our Online Customer Service Department at 800-430-3376 to get more assistance with this item. Our hours of operation are between 6:00 a.m. and 2:00 a.m. Eastern Time daily.
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1 answer

I have my safe programmed to open w/ both key & code. I have misplaced my safe key. Is there a way to open the safe with only the safe code?

This question is from Fire-Safe 2 cu. ft. Fire and Water-Resistant Electronic Lock Safe-DISCONTINUED
Asked by
Longview, Washington
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December 6, 2014
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Answer (1)

December 16, 2014
Answer: 
This is a dual locking safe and designed to be opened with the key and code. If your lock is flat, you will need to contact Sentry Safe Customer Service at 1-800-828-1438 to order keys.
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1 answer

Are there pre-drilled holes in this safe in order to bolt it to the floor?

This question is from Fire-Safe 2 cu. ft. Fire and Water-Resistant Electronic Lock Safe-DISCONTINUED
Asked by
boston, ma
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July 18, 2014
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Answer (1)

Asked by
Ca
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Home Improvement Profile: DIYer
August 9, 2014
Answer: 
No. You should return it, the actuator for opening the door is very unreliable.
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1 answer

What is the warranty on this safe

This question is from Fire-Safe 2 cu. ft. Fire and Water-Resistant Electronic Lock Safe-DISCONTINUED
Asked by
Sullivan NH
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May 10, 2014
I would like to know what the warranty on this safe is.
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Answer (1)

May 12, 2014
Answer: 
Thank you for your interest in Sentry Safe products.
This safe has a 1 year warranty from the date of purchase.
It also has a lifetime after fire replacement guarantee.
For more information and to view the spec sheet, please visit our website at the link below.
http://www.sentrysafe.com/Products/396/DSW5840_Biometric_Fire_Safe
Thank you,
Sentry Group
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Customer Reviews

Fire-Safe 2 cu. ft. Fire and Water-Resistant Electronic Lock Safe-DISCONTINUED is rated 3.4 out of 5 by 22.
Rated 1 out of 5 by from Electronic Lock/Key Pad Function Failed I purchased the safe for about a year ago or so... and for a while it works fine. But all of a sudden I noticed that the handle bar begins to give, loose and sag... It was still doing its purpose and still opens the safe door, so I was somewhat not that concern... exept that the safe handle is loose and gives the appearance of something cheap and not well made. Anyway, after a few months from that the electronic lock all of a sudden fails to lock/work. The key lock still works, so basically to open the safe all you need is the key... which is not good if your keeping a hand gun as kids can easily open the safe... This tells me that the safe is not at all well made and its design to fail ones the warranty expires... That's even if you take very good care of it as I did... So I don't really recommend this brand of safe to anyone... except if you only need it for a few months... then again disposing it is such a hassle too.
Date published: 2012-08-20
Rated 1 out of 5 by from Garbage. Plastic Gears. Broke day one. Got it home, down the stairs, out of the box. Instructions don't inform to explicitly remove the key before turning handle to open. Though maybe it needed some oomph....bad idea. Interior plastic gears stripped. Very poor design. It's going back.
Date published: 2012-03-04
Rated 1 out of 5 by from Wouldn't open at all I bought this at Home Depot on sale, loaded it on my truck and took it home. Before taking it off the truck I decided to open it and make sure the shelves and such were in it. The safe would not open even with the key. The handle turned almost all the way around so the gears must have stripped. Took it back and got a refund.
Date published: 2012-10-21
Rated 1 out of 5 by from problems locking and unlocking safe I still haven't used the safe for anything yet. We have extreme difficulty locking and unlocking the safe to our satisfaction.
Date published: 2014-11-14
Rated 1 out of 5 by from Worst purchase ever I just purchased this product 2 days ago. After loading all the files from my old safe and the items that wouldn't fit in the smaller one and opening and closing it six times it failed with a "communication" error according to Sentry. I called their customer service, which was helpful, but left me having to get three locksmiths to give me estimates to open it. Many I've called gave me random, non-specific quotes that won't work (like we'll come out for 25 dollars and then tell you how much). The interior components for the lock, which they had me pop open to trouble shoot are weak plastic and the board for the electronic lock is a very old model. All of the locking components in that area are just cheap plastic, the wiring for the lock is thinner and weaker than a speaker. If you need to put anything in this that a) requires any security or b) may need to be accessed in a week or less, buy something else. The quality does not equal the price.
Date published: 2014-05-10
Rated 5 out of 5 by from This is my third safe and by far the best. All the features work, easy to program and a great safe.
Date published: 2013-12-24
Rated 4 out of 5 by from Nice Safe!!! I bought my safe a couple months ago and I love it. The only thing I think could be improved on is the foam rubber seal that goes around the outer edge of the safe door, starts to peel off. For such a good safe you wouldn't think you'd see that.
Date published: 2014-06-13
Rated 1 out of 5 by from Bad design and quality Handle was not well made, and spins around now and doesn't really grip the gearing to open the safe door. I'm pulling out all my stuff and buying a new safe. This safe is a turkey
Date published: 2014-01-21
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