Rated 4.0 out of 5 by 19
Rated 5.0 out of 5.0 by Zman Great set for the money.
This set of tools that works great, especially for the money. The set assembled easy enough. The tongs and the poker get the most use. The tip of the poker and the handles of the tools will loosen with use. Some thread locker should fix that. Overall a good value.
March 25, 2014
Rated 1.0 out of 5.0 by Lori Very disappointing purchase
I was so disappointed when I got this product. The stand that is suppose to hold the utensils is shorter than the tools so they don't stay in the holder. The craftsmanship of the tools seems to be durable and well made. Don't understand why this wasn't caught in their quality control department. Needless to say, I will return it and find something in the store that works.
January 8, 2015
Rated 1.0 out of 5.0 by IrEdNov Worst experience ever
My rating is primarily based on my experience getting the product: the first time it was sent, a part was missing - the nuts and a part that gets attached to the brush.Each of the parts had a letter attached to it in the manual, so when called the manufacturer to tell them that parts were missing, I was told that I have to give them part numbers for them to replace them. I couldn't give them numbers because there were none, so after a back and forth calling, I was told that they will send another set. I got the new set, everything was there (actually, it was more complicated than that, but I have no time to go into details), and when I tried to put the set together, the parts wouldn't screw to one another. It was with a lot of effort, and using parts from the two sets, that we eventually were able to put together the tool set. I have to say that the customer service people tried to be as helpful as they could. When I spoke to Home Depo about it, they suggested to reimburse me at about 50% for the trouble I had. They were very nice and understanding. We have used these tools only once so far, and have no complaints.
March 10, 2015
Rated 5.0 out of 5.0 by Nammy Excellent purchase
My husband is delighted with the fireplace set and says the set was easy to assemble. I got it for him for Christmas and he tried it out and loved it. Now if he says he loved it, then it is definitely a good fire place set. He loves his tools and machines and equipment and is an expert when it comes to all kinds of tools.
January 21, 2015
Rated 5.0 out of 5.0 by Brad Classy looking
Looks pretty neat next to the fire place , easy to assemble, does a good job, for the decent price this set has a very good value
January 20, 2015
Rated 5.0 out of 5.0 by Missouri Great Fireplace Set
The set is sturdy and works well. It was easy to assemble with minimal effort.
January 20, 2015
Rated 4.0 out of 5.0 by LuLu Good Quality
Easy to assemble and looks great by the fireplace.
January 20, 2015
Rated 2.0 out of 5.0 by Apart Disappointed in tool set
The base of the tool set is not level and wobbles. The rod that screws into the base for the tolls to hang on could not be threaded into the base since the hole in the base was not properly cut. You had to punch out some excess metal to allow the rod to screw into the base. Once that is done you still have a wobbly base.
December 30, 2014