Rated 4.3 out of 5 by 64
Rated 5.0 out of 5.0 by Otis Fantastic product
This is a fantastic product. I used SnapStone to tile our laundry room floor and it was the first, and so far, only tiling project I have done. This system made my work look like it was done by a professional. There was no hassling with thin set and the joints came out perfectly uniform and level.
The customer service at SnapStone is awesome. They were very accessible by phone and were willing to take their time to talk me through all of my questions. Joe even gave me his cell number and encouraged me to call any time I had a question, which I did at least three times.
I won't say it was easy but if you follow the instructions, take your time with layout and have a solid floor that meets the requirements for deflection, your project should turn out looking as if it were done by a pro.
April 22, 2016
Rated 3.0 out of 5.0 by Als Stick to regular tile next time
Grout cracking after 12 months. Tiles chip easily. Difficult to cut tiles. I would just go with regular tile floor next time
July 10, 2016
Rated 1.0 out of 5.0 by NFT Tiles not very durable
We were initially impressed with this tile when we installed it in our kitchen. However, despite the fact that my husband was careful to keep the subfloor deviations within the specified margin of error, we have had constant problems with cracked tiles. We do have a creaky old home, but we were under the impression that the flexibility of the floating floor made it ideal for that. We think the tile is just not the best quality. We dropped a glass vase on the floor and it shattered a large spot on the tile where it made contact. Didn't even crack the glass. So we definitely won't be buying this again or recommend it to anyone.
April 19, 2016
Rated 5.0 out of 5.0 by kb Perfect
the best tile you will buy ever at any price anytime
June 21, 2016
Rated 3.0 out of 5.0 by TC81 Easy install
I don't recommend installing tile if you only have one bathroom and you live in the home during the installation. These were easy to install once we got the floor level. We just put down new plywood throughout. It's only been installed for one week and we already have two cracked tiles. One of them cracked after dropping the toilet lid on it. I don't know if normal tile would have cracked as well since I've never had tile before. I don't recommend shipping this to your home because the trucking company Home Depot used was very rude when I had to call them. They require you to be home for the delivery but nobody told me that until after they tried to deliver. We have recommended these tiles to our friends because they look nice and were quick and easy to install.
June 7, 2016
Rated 5.0 out of 5.0 by ValueShopper Looking good after four years
I installed this in my kitchen about four years ago. It was a DIY project. We were diligent about getting the wood floor underneath as level and planar as possible and that took the bulk of the effort. The snapstone itself was easy to put together and grout. Four years on still looks great.
April 23, 2016
Rated 2.0 out of 5.0 by KC Disappointed
We put this in about two years ago and we are pretty disappointed. It looked great and then we started seeing cracks, gouges from just normal wear and tear. The surface was gouged right off so you can see the white underneath. We don't wear shoes in the house. We have a dog and we thought it might be his claws, but this tile should be a lot stronger than a dogs claws. We have ceramic tile in other parts of the house that is many more years older, and that ceramic has never done this, and porcelain was supposed to be stronger. That is why we went with it. I think it is more of the top glaze coat that is a problem, and not the tile itself. .
February 18, 2016
Rated 2.0 out of 5.0 by Disappointed Great look but doesn't last
We purchased with the suggested under floor heating system and followed the instructions to the letter. It all went down very easily, and it looked great when completed. We allowed the grout to cure as instructed and sealed it appropriately. After we were able to start using the floor, the grout became dingy and dirty after only a few days. Within a month we had our first broken tile, but it was under a stool so we thought that caused it. Three years later and over 30 tiles are now broken, some to the point that they cut our feet. In addition, the grout has started to crack and come up. We called the company and they sent someone to investigate, but cracked tiles are not covered under warranty, and our floor is beyond variance, even though we followed and documented the process exactly as instructed. They did give us two cases and a bucket of grout for our trouble, but this fixes less than half our issue.
Do not use for high traffic areas. Good for the mud room or laundry, maybe the bathroom, but find something else for the kitchen and living areas.
March 30, 2016