Rated 2.5 out of 5 by 4
Rated 1.0 out of 5.0 by DaisyBentley0 Not happy
The vanity top came in defective and had a heck of a time getting it sent back.
May 3, 2016
Rated 5.0 out of 5.0 by serialremodeler Stunning material
The integral rectangular sink in white quartz that I ordered is absolutely stunning. The silver veining in translucent white is subtle and realistic looking. It is linear like real onyx or marble (no cheesy swirls). My contractor thought it was a real marble sink! He couldn't believe it was cultured marble. The integral rectangle is contemporary & very chic. The material feels like stone & shines like polished stone. Even if it dulls over the years, it will still be beautiful, because of the translucence of the material, like old marble that's acquired a patina. Love, love, love this sink.
September 27, 2012
Rated 1.0 out of 5.0 by mritter Custom Order = Terrible Product & Service with no Buyer Protections
Do not custom order these tops unless you like subpar quality. The ones manufactured and sold in the store or as part of a package are likely better, but the custom tops are awful. I ordered one for my 55" vanity and there is a significant crown in the middle, so much so that a 1/4' or more gap exists from the bottom side of the top to the top of my vanity cabinet (or when I set my level on top, the gap at each end is 1/4"). Obviously, when that is the case, the next expectation is to set something of weight on it, only to watch it crack. Additionally, the edges are only as thick as they are (3mm) becuase it's not the continous depth throughout the top and is "formed" by a one or two inch band for which you have to compensate with blocking if your cabinet doesn't extend to all the walls (this band is not continuous around the entire top either).
After several calls and emails to customer service to file a warranty claim, they advised me 1/4" is within their tolerance standards and my only "recourse" was to order a new one. However, there is no way to return the old one since it was a special order. Thus, if I ordered a new one, I would be stuck with not one, but two, substandard vanity tops of inferior quality. I guess it pays to spend a little extra and not have to deal with the headache. I'll likely be taking my business to Lowe's or Menard's where the quality and craftsmanship of their products seems to be substantially higher than many of HD's vendors.
June 25, 2014
Rated 3.0 out of 5.0 by Jess Color difference from online
good product but color not the same as online swatches verses real samples.
July 30, 2013