Rated 3.5 out of 5 by 23
Rated 1.0 out of 5.0 by jessica Terrible disappointment
We ordered this online in store with the help of a Home Depot associate from the kitchen/bath department. It took almost an hour of looking at options in store and online and we finally decided on this. The price was good for the combo and the look of real granite without the high price sold us. We picked a tile to match the Santa Cecilia pattern and awaited the arrival of our new vanity. It came about two weeks after the initial order was placed and thankfully we decided to open and check it before our contractor came the following week to install it. Much to our surprise there was a four inch discolored band down the right side of the vanity top. It looked like the color started running out in production. We immediately called Home Depot to let them know of the problem. They directed us to St Paul since they were the manufacturer. I called them and explained the situation. They said they needed pictures of the top emailed to them and they would decide whether or not they would send another one. The customer service rep let me know that this is supposed to look like real stone so discoloration is normal. I totally got that however a uniform 4" discoloration running the whole depth of the top is not natural looking at all. We sent a bunch of pictures and received an email response back that same day. This is what we received:
"Thank you for your e-mail and pictures following our conversation this morning.
Now, although we appreciate that you understand that there will be a color variation, we do need to note that the strip you have on the edge may land in the middle of the next vanity top. You see, our Stone Effects vanity top finish is cut from a larger picture that is heated into the material and (depending on where the image is cut from) you may still receive a vanity top with the strip.
Nevertheless, we are pleased to inform you that we have received the approval to submit a replacement order for your vanity top as a courtesy."
My response was basically if they couldn't have someone personally check the replacement for no defects we didn't want it. Nowhere in store or online does it state about this possible discolored strip. The pictures they use don't show it, no models in store have it, so to me it's false advertisement. I have never dealt with such poor customer service. We then had to then go back to Home Depot and explain what happened and they told us in order to return the countertop we also had to return the cabinet along with it. This was a major inconvenience as you can imagine how big that box is and how heavy it is. So even though the cabinet was okay and we still wanted that we had to return it and reorder it by itself online and then order a separate countertop which was definitely not a stone effects finish. So buyer beware if you order this and you recieve a defective top or anything wrong with it, this company has HORRIBLE customer service.
August 21, 2015
Rated 4.0 out of 5.0 by DEBORAH Clean, sturdy and attractive
I ordered this online and was very pleased with the delivery. We left the garage door open because we wouldn't be home the day it was scheduled to be delivered and rain was predicted. When we came home the vanity was in the garage on a skid out of the rain.
The only thing that stopped me from giving five stars is the way the doors and top drawer gap at the top.
I contracted installation through Home Depot. I was pleased with the installer, but got such a runaround by the local Home Depot I won't use Home Depot for future installations or products that need to be installed.
August 27, 2014
Rated 3.0 out of 5.0 by Dissapointed Beautiful But Defective!
All appeared to be great until after install and discovered sagging floor which causes front drawers and doors to bow outward. Still negotiating with Home Depot Manager for resolution without having to remove, return and wait another three weeks for a replacement.
April 28, 2015
Rated 1.0 out of 5.0 by ALSRed What a piece of junk
What do you do when you recieve an item that is only available online, weighs 200+ pounds and is a piece of junk? The doors are uneven and don't open correctly-made marks on the cabinet face surface from onpening once. There is a huge gaping space between the doors, top drawer and the faux drawer at the top. I cannot believe I paid almost $1,000 for this. It is truly awful and can't believe a) that Home Depot is selling such poor quality products and b) that the manufacturer let this thing get out of the warehouse like this. I'm furious.
May 22, 2014
Rated 4.0 out of 5.0 by KKPhelps Beautiful vanity
We love the look of this vanity. It came approximately 2 weeks later than its scheduled delivery. We had to call Home Depot and they in turn had to file a complaint with the supplier. Upon taking it out of the packaging the doors and drawers were not at all aligned with each other and had gaps everywhere. My husband was very close to shipping it right back. We had ordered this in January so I feel that the cold weather had something to do with doors and drawers being so tweaked. After about 2 weeks of just sitting in the bathroom waiting for us to install it, it settled and the gaps weren't as pronounced. My husband did put a piece of wood in the top of the cabinet to hold the false front face out just a little bit. He also made minor adjustments to the doors. Be sure to buy 8" facets for this vanity and the sinks don't have an over flow hole. Beware that they give you a separate bag of screws for the handles because the two screws in the handle's package won't fit. The bag of screws was in one of the drawers and we found them after we had already broken off the ends of the screws that came in the handles' packages. We have had a lot of compliments on it. We are very pleased and glad we didn't return it.
April 18, 2015
Rated 5.0 out of 5.0 by Jenn Beautiful door
I wish I could comment on the ease of installation, but my contractor did it. It is as gorgeous as the picture portrays though.
February 9, 2015
Rated 5.0 out of 5.0 by Mari What a great deal...
My contractor installed everything since he is doing all the remodeling. When I had told him what I ordered he was skeptical. He now thinks 'I did good'. The price on sale was great and everyone was concerned about the quality but it is good. He said he needs to adjust one of the doors yet. I love the look of it. It looks very classy. The counter top is great also. Only had it a short time so I may have to do another review after a few months and see if I still feel the same way.
February 25, 2014
Rated 3.0 out of 5.0 by 65jammay Beautiful when finally installed!
This cabinet is very sturdy and the vanity top is very pretty. However, we were very disappointed in how the drawers and doors were made. The cabinet's inside wall or how the hinges were attached made one drawer and one door not close properly. When we called the manufacturer for help they advised us to adjust them. However, adjusting did not fix the problem.
My husband ended up doing some carpentry on the cabinet to fix the problem. Disappointed that we had to do all of this work.
January 8, 2013
Rated 5.0 out of 5.0 by Grizzly86 Very nice
Very nice quality, looks great. Shipping was a nightmare, it sat at the depot less than 2 hrs away for a week.
August 19, 2014
Rated 4.0 out of 5.0 by AnnieB Very nice looking and a good value.
This is a great looking piece. The top has a custom look edge that makes it look expensive. Drawers slide easy and plenty of storage. I had a friend install it and the hoses they included in the kit were not long enough, so had to purchase additional hoses and the sinks don't have drain holes for overflow, but other than that I am very happy with the purchase.
September 17, 2013
Rated 5.0 out of 5.0 by sammy wow!
Much nicer than i expected! looks fabulous. I removed the whole back to install it which made it really easy to install -- but doesn't look as nice when you open the cabinets.
April 4, 2014
Rated 5.0 out of 5.0 by Amie 60" white double vanity
With two sinks in the bathroom now, it looks so much better. very nice vanity and top feels like granite. love it
May 5, 2014
Rated 1.0 out of 5.0 by homedepot Terrible product, dont ever buy thuis
Cabinet is literally falling apart, screws were loose, finish is dull, starches on it, doesn't hold up to moisture, especially dog and cat urine.
January 30, 2014
Rated 4.0 out of 5.0 by brockster great buy
Got this "on sale" so price was great for a double vanity with counter and sinks.
March 12, 2014
Rated 4.0 out of 5.0 by Lisa Nice vaniety for a reasonable price.
The granite on top is a darker color than it appeared in the picture. The sinks are nice and the quality of the cabinet is good. The two drawers are nice and large. Overall it is a nice product.
October 23, 2012