Rated 3.6 out of 5 by 31
Rated 5.0 out of 5.0 by Sfcjames Love This Machine
During hurricane Irene we lost power for 4 days. I swore I would never go through that again. Bought this generator
about 6 months ago. After some minor assembly, it fired up with 2 pulls. Stored it until a couple of weeks ago. Lost power for about four hours and this performed like a champ. I am currently writing this review under generator power. The northeast just got hammered with 24+ inches of snow. Power went out about 20 hours ago, this machine has been running like a champ since then, and I am still on the first tank of gas. I spilled a little gas on the tank and it screwed up the painted finish, but other than that, this thing is a workhorse. I bought a kit and wired the entire house except for the dryer. This thing has no problem powering the whole house without skipping a beat. Highly recommend!!!
February 9, 2013
Rated 3.0 out of 5.0 by Navarack Almost A Fire!!!
Lets see, I would first like to mention that the fuel lines dry rot within a year of owning of purchasing.
Battery life is about a season.
Lets talk about Sandy the big storm and ones like this the I keep my family safe generator.
Smack in the middle of this storm generator blew a capacitor, yup no power and here I am with my son holding a flashlight in the rain trying to fix this thing. Stores are all closed that morning and I had to call England believe it or not to get a replacement. Wait there is more.
payed a lot to get it over here overnight was a little big but got the thing to work.
Now today went to do my usual maintenance on the Gen, and the fuel lines are all splitting open leaking gas, mind you this is a all weather generator. Well no more Stanley products for me.
By the By make sure you generator is far away from house like I said fuel lines split and leak gas, and have a spare battery on hand, starting fluid and when all else fails a car so you can jump the generator to jump your house......
July 31, 2015
Rated 5.0 out of 5.0 by WNangauta Weather Proof Sealed the Deal!
Got this thing and set everything up in 30mins. Everything was included to get this running except oil and fuel. I went ahead and invested in 10-30w Synthetic oil for longevity. Started it up in one medium pull! I will be transporting this with my RV for camping, thus being weather proof -catapulted it as a choice from the other generators Home Depot offers. Build quality is exceptional, manual was comprehensive. I read it from start to finish prior to starting it. Being 5000w (6500max) makes it the perfect choice for a large RV's. The tank is 12gals and when I read 24hrs runtime, I really thought this was a necessity and not a luxury.
December 16, 2012
Rated 1.0 out of 5.0 by doodle Not So Good
Filled with recommended oil, then gas. Pulled and pulled and pulled but no luck cranking. Pulled hose from filter and no gas was coming through. Blew through tank and got gas flowing finally. Cranked and ran for about 15 seconds then a terrible screeching noise began and I shut it off immediately. Black plastic pieces were all over my shop floor from nobody knows where. I returned and got a refund immediately. STAY AWAY. CHEAP CHEAP CHEAP. Could have uploaded pictures of the pieces but didn't want to embarrass Stanley!!!
December 18, 2014
Rated 4.0 out of 5.0 by Badlands Let There Be Light....and Power To The Sump Pump
I have used this generator 3 or 4 times since purchasing it about a year and a half ago. I have had no problems starting it on the first or second pull, and it runs reliably. I did find the first time starting it, I had to fill it with 2 to 3 gallons of gas before it started (not that you would run it with less, but just in case you unbox this and try to test it with less gas, as did I, you might have an issue). Once started, it continued to run when the gas level got below 2 gallons, so it may have been just a "first time start-up" priming sort of thing.
NOTE: Regardless of what generator you buy, please NEVER, EVER run a generator inside your home, or any attached area such as a garage. Carbon monoxide can build up and kill you in a matter of minutes! Even though you might think everyone knows this, several people lost their lives by doing just that in recent hurricanes such as Hurricane Sandy.
This generator, and its engine, is made by GXi Outdoor Power. GXi makes products under the Stanley, Beast and DEK names. GXi is U.S. company, headquartered in North Carolina. They do directly own manufacturing plants in China, so if you are dead set against any "Chinese products" please take note. That said, numerous major generator/engine manufacturers operate plants in China. Like many people, I love to "Buy American" but it often is difficult to do. The big deciding factor for me in this product versus others was that I wanted a generator that I could run in the rain, sleet, or snow, if necessary.
Stanley supplies ALMOST everything you need to assemble the unit, including a small open end wrench. The box contains:
* The generator
* Wheel/feet assemblies
* Open end wrench (13mm/?mm)
* Spark plug remover
* Spark arrestor (required in California, land of litigation).
* Owner's manual
* NOTICEABLY ABSENT: oil. Just about any tool/outdoor appliance I have ever purchased has come with a small bottle of oil. This is not the case with the G5000 generator.
Stanley recommends 10-30w oil, and 5-30w oil when operating regularly under 32 degrees. The unit takes just under 1 quart of oil (0.9 quart).
The manual, wrench, removal tool and arrestor are all packed conveniently near the top of the unit. I had to reach into the generator frame to remove the wheels and rubber feet. The feet were packed pretty deep, and it was not convenient to have to reach my arm in to retrieve them. It was do-able though, but harder than it needed to be. I would have preferred if the accessories were packed in a bag that was strapped/taped into the unit, rather than having the bags wedged inside the frame. Everything was in working order as delivered.
There is some minor assembly (putting on the wheels and short axles on one end of the frame, and putting on two rubber feet on the opposite end of the frame). One person can do the assembly, although if you are not strong, or just want to make it easier on yourself, a second person will absolutely make it easier. You have to lift the unit and guide it onto the two rubber feet, so for that task a second pair of hands will be useful. The instructions are not very detailed about the assembly, but you should be able to figure it out. Basically, you loosen the set bolt which is on top of the axle slot, slide the wheel onto the axle and slide the axle into its slot.
Although Stanley supplies an open end wrench, I would recommend using a 13mm socket wrench to tighten the set bolts on the wheel axles. As the bolts are behind the wheels, it can take a good many turns to secure the bolts using an open end wrench. A socket wrench speeds this task tremendously.
The generator design is well thought out. The "All weather operation" is key. If the power goes out during a rain or snow storm, you want to be able to run your generator. Most generator makers advise that their product should not be exposed to rain/snow. If you have a detached garage or other type of carport to provide protection from the elements, yet keep within reach of your house, all weather operation may not be as much of a concern to you. For me, I run the generator near the house outdoors.
The 12 gallon gas tank is another nice feature, as many generators in this power range tend to have a 6 gallon tank or so.
The unit's 10 HP, 279 cc displacement engine provides 5,000 watts of continuous power, and is rated at 6,500 peak watts. There tends to be variation in how the peak power is advertised. On the box it says 6,500 watts peak. On-line I've seen it advertised as 6,000, 6,200, 6,600, and even 6,600 in the title of an ad, yet 6,000 in the body of the same ad. I checked with GXi, who advised that it is 6,500. This is simply the peak wattage, not the continuous power, which is 5,000 watts. Still, I'm not sure why the disparity in the advertisements.
The unit weighs about 207 pounds without any fuel in it. Obviously, filled with gas it will be much heavier. It is about 28.5" long x 22" wide x 23.2" high with the handles retracted.
The generator has four 120v GFC outlets, and a L14-30 240/120-volt outlet with twist lock connector. This is typical of generators in this wattage group. However, what makes the G5000 different is the outlets are on a removable control panel. The panel connects to the generator with a twist lock connector so that, while the generator of course remains outside your house, the panel can be brought inside on its 15' cable, which is 10 gauge. For example, I bring my cable in under my garage door, so if I want to plug/unplug anything I do it right inside my garage without needing to go outside to the generator.
The frame is solid. The unit is bright yellow and black. The wheels do not require air so they are of the "never go flat" style. The generator also has two retractable handles on the frame, which makes it easy to maneuver. The handles extend and twist-lock into place, and twist-unlock and slide into the frame when not in use. The gas tank is steel, unlike many units which use plastic tanks.
The gas cap is conveniently located on top of the tank, and it attached with a small chain. The oil filler is behind an access panel. It is best to add oil with a thin neck funnel as the oil filler is not super easy to access. I find that to be the case on many generators though. Also, the owner's manual is not real clear on the location of the filler being hidden behind a panel.
As far as starting, the generator has similar controls to most generators, a choke, fuel valve switch, engine on/off switch, and a recoil starter. It also has a main breaker switch. This generator starts simply on a pull or two. This generator is simple to start, which I think is of high value, especially since you tend to use a generator under adverse conditions (storms, high winds, darkness, etc.). I am comfortable that most members of my family including my wife and teenagers could start the generator in my absence. Just to be sure we did a couple of walk-throughs.
In the past I have used a Husky/HomeLite generator with similar power ratings. The Stanley and Husky are about the same in regard to starting. Both start reliably and run well. The main differences:
* "All weather operation"
* Larger metal gas tank.
* On-board digital diagnostic display (voltage, run time, oil level/change interval).
As far as fuel usage, Stanley's advertised ability to run 24 hours on 50% load is a little misleading. I mean, it is accurate and I like this very much. I would just observe it is not necessarily "better fuel efficiency" so much as a bigger tank. The Husky I used ran about 12 hours on a 50% load. It's just that its gas tank was about 6 gallons.
The unit also includes automatic shut off if a low oil level is detected.
One silly claim of this product is in the on-line ads and on the box: Stanley advertises a "$89 Value: Bonus Generator Cable and Reel included." Well, since you need the cable to actually power the outlets on the panel, what sort of bonus would this be? It is actually a necessity without which the generator would not operate if you planned on using the 120V GFC outlets.
Stanley provides a 2 year warranty on the generator. The manual states that parts and labor are covered for the first year, and parts only for the second year.
As far as performance, the generator starts easily and runs nicely. One or two pulls and it starts right up. It is loud but not terribly loud.
On performance alone, this product is a "5". I rated it a 4 because:
* I think oil should be included. This is common place with many generators, snow blowers, etc.
* The documentation should be clearer in respect to some of the items mentioned above ( the peak wattage, accessing the oil filler, etc.).
* Some of the packing makes it difficult to reach all of the parts packed in the generator frame.
While those may sound like minor points, if you buy a generator "last minute" during a power outage, you don't need the extra problem of getting it home and finding out you need supplies such as oil, having questions about instructions, or fumbling around, possibly in the dark, to feel for parts. None of these things would make me not buy this generator, but they are minor issues which keep me from giving it a '5'.
Overall, I am pleased with this purchase, although it is the one $700 purchase I hope to be able to hardly ever use!
June 30, 2015
Rated 5.0 out of 5.0 by HOSS excellent fuel economy
when i saw that they advertize up to 24 hour run time, i thought no way!!! however i ran my well pump, water heater, television, two freezers and one refrigerator for 15 hours and burnt 6 gallon of gas. we just experienced hurrican irene and the power was out for about 90 hours, this generator saved us alot of money when you think about two freezers full of food that would've gone to waste. it starts on the first pull and ran everything i needed it to. my mom even asked me to buy her one for christmas cuz her craftsman generator burnt twice as much fuel as mine. great generator i would suggest it to anyone!!!
August 31, 2011
Rated 1.0 out of 5.0 by Dutch Product did not work
I ordered the Stanley generator online thru Home Depot. It arrived apparently undamaged. When I added oil and fuel, the motor started and ran smoothly. Switching on the main breaker showed it was running 240 V at 62 Hz. So far so good, but when I tried plugging something in, nothing. I called GXI (the company that imports these and slaps the Stanley name on them), and they thought it might be the cord and power strip supplied with the machine. They sent me a new one, with the same result. I called GXI again to see if they could send someone, but there was never an answer, and no one returned my voice mails.
Fortunately, Home Depot agreed to return the useless lump of metal to the distributor and refund my money.
July 14, 2012
Rated 3.0 out of 5.0 by MKin Good unit, lousy service
Seems like a good unit, runs strong and quality power, albeit a bit loud. However, don't count on Stanley warrenty service. When I received the unit it ran fine, but did not have any power output. I checked all the wiring but no luck. Called service center about a hiundred times, no one ever answers or returns a call. Finally after two days got through: ran through all the checks again, no luck. They tod me a tech would call, that was a week ago, no call......Finally fixed the problem myself. Let's hope it lasts and I don't have to contact service again!
October 7, 2011