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Stiebel Eltron

Model DHC 10-2

Internet #203210886

DHC 10-2 9.6 kW 1.46 GPM Point-of-Use Tankless Electric Water Heater

$179.00 /each
  • Same-day installation in most areas. Call 1-855-400-2552 by noon.

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Product Overview

DHC tankless water heaters are ideal for residential and commercial point-of-use sink applications including: bathrooms, cabins and cottages, office buildings, stores, malls, warehouses, restaurants, and gas stations. They heat water instantaneously and endlessly at 99% efficiency as it flows through the unit. Because they do not store hot water like tank water heaters, they have no stand-by energy losses. Venting is not necessary and the compact European design can be installed with the unit visible. The hot water temperature delivered by a DHC depends on the incoming cold water temperature, the flow rate through the unit, and the size of the DHC model. They excel at supplying water at a constant temperature but the model must be carefully matched to the flow rate of the sink to operate properly. Refer to the DHC Sizing Guide to determine which model you need. Call Stiebel Eltron at 800.582.8423 with any questions. Stiebel Eltron invented tankless electric water heating technology more than 90 years ago, and is still the industry pioneer and world leader today, with an engineering and manufacturing tradition of excellence.

  • DHC 10-2 is designed to provide endless hot water at 99% efficiency for 1 medium-flow or high-flow lavatory, kitchen, or utility sink in warm or cool climates
  • Requires 1 dedicated 40 Amp breaker and 8-Gauge copper wiring for 240-Volt electrical service or 1 dedicated 35 Amp breaker and 8-Gauge copper wiring for 208-Volt electrical service
  • Model must be carefully matched to the application in order to operate properly
  • Water connections are 1/2 in. NPT and should be detachable (such as braided steel flex connectors or isolation valves) to allow for easy servicing
  • Overheat safety protection and thermal protection reset are standard
  • Sleek European design is considerably smaller than a tank, saves space, and allows installation flexibility
  • Made in Germany
  • Professional installation recommended
  • Call Stiebel Eltron at 800.582.8423 with any sizing questions
  • 7-year leakage and 3-year parts residential and commercial warranty against defects in workmanship and materials under normal use
  • Stiebel DHC Sizing Guide:

    Stiebel DHC Sizing Guide

  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Customer Questions & Answers

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Customer Questions & Answers

DHC 10-2 9.6 kW 1.46 GPM Point-of-Use Tankless Electric Water Heater
DHC 10-2 9.6 kW 1.46 GPM Point-of-Use Tankless Electric Water Heater

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This question is from DHC 10-2 9.6 kW 1.46 GPM Point-of-Use Tankless Electric Water Heater
 
1 answer

How do I make DHC 10-2 more sensitive to flow?

This question is from DHC 10-2 9.6 kW 1.46 GPM Point-of-Use Tankless Electric Water Heater
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Minnesota
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June 1, 2016
Unit shuts down if cold water is mixed at the faucet to temper the water temperature. The cold flow reduces pressure in pipe and the flow sensor shuts off the unit. Can the flow sensor be adjusted?

(already change to bigger pipes...helped but did not solve the problem)
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July 29, 2016
Answer: 
Use the flow adjustment screw to set the desired temp and don't inject any cold water into the mix, i.e. use just the hot side water. If problem continues, call Stiebel Eltron.
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This question is from DHC 10-2 9.6 kW 1.46 GPM Point-of-Use Tankless Electric Water Heater
 
1 answer

I purchased this unit 2/14. After initial installation it worked fine, but now it won't make hot or warm eater

This question is from DHC 10-2 9.6 kW 1.46 GPM Point-of-Use Tankless Electric Water Heater
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February 20, 2016
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July 29, 2016
Answer: 
Sounds like your filter screen may need some cleaning or debris removed from the incoming cold water line. I would suggest calling Stiebel Eltron to review all the details.
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Customer Reviews

Rated 4.6 out of 5 by 10 reviewers.
Rated 5.0 out of 5.0 by DHC10-2 Tankless Water Heater Used for kitchen sink which takes forever to get hot water as it is on opposite side of house from hot water tank. Installed in basement below kitchen sink rather than under sink cabinet where there is little room for plumbing and it works wonderfully, now have hot water in 10 seconds. Would get hot faster if installed under sink in cabinet as it is closer, but by installing in basement did not have to work lying down. Other than cost of running the heavy gauge wire to unit no negatives. April 26, 2016
Rated 5.0 out of 5.0 by Perfect for my rental suite! I converted a small carriage house to a rental suite. Space is at a premium and I didn't want a hot water tank wasting a bunch of space. Did my research and decided on the Stiebel Eltron point of use on demand electric heater - don't have natural gas or propane. Installation was a snap! With a little tweaking of the set points of the heater and the restricter have endless hot water for the shower and galley kitchen. Great solution for a great price. Very impressed. Also installed a larger unit in my house - also very impressed. June 10, 2012
Rated 5.0 out of 5.0 by Instant hot water! Love it! Instant hot water, works better than electric water heater in the house. This went in my shop for washing poodles :) did have to upgrade electrical and have a dedicated 50 amp breaker. October 14, 2014
Rated 5.0 out of 5.0 by Great product for the price! It's actually worth more than what I paid for it, but am happy with the product. It gives a nice flow of hot water. We're using it connected to a kitchen sink and two bathroom sinks in our concession stand. We've never had hot water in this location before, and everybody is pleased with it so far. I did not install it, I had an electrician install because it took a 50amp breaker and I think it was either 6 or 8 gauge wire in conduit. Adjusting the temp was a snap. April 17, 2012
Rated 4.0 out of 5.0 by Very Good Product Hooked into a small apartment with 1 occupant. Although it was easy to install I did run into 1 problem. When the shower was first used the water would go from cold to very hot over and over the entire time it was in use. Called customer service but they were no help as to why this could happen. He suggested not enough flow. I tested with only hot water and it would stay hot the whole time even with very little flow. At time of installation The splice from the cold supply was hooked to the water heater with only @ 5 in connection and then a short run to the shower hot valve. I changed the supply line to and from the heater and added about 9 feet between the input and the hot valve. Now with the hot valve on @ 3/4 flow the temp can be brought down to the correct temp by adding cold. It works great and I can't wait to see the savings on my electric bill. July 16, 2012
Rated 3.0 out of 5.0 by Fairly underpowered water heater I don't know how another electric tankless heater might compare. I can't used a heater that pulls more power--not enough supply from the panel--but this thing has to be throttled all the way down in order to produce hot water on demand. Mostly it just passes cold water through. April 30, 2013
Rated 5.0 out of 5.0 by top quality product installed quickly and worked as advertised laundry room with sink application September 25, 2013
Rated 5.0 out of 5.0 by Excellent product Easy, practical, economyc and small it fits wherever Good for everything, i used in a veterinary clinic and is very good January 29, 2013
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