Rated 3.1 out of 5 by 79
Rated 2.0 out of 5.0 by CalO RE: "Permanent Filter" Claim
Sunbeam will replace filters if you complain. Call 888-264-9669, and tell them that you purchased the unit because it was supposed to have a permanent, lifetime filter. They have revised their instruction manual, and currently suggest filter replacement every 4-6 weeks, but that was not in the manual when I purchased this unit. They will ask you for the manufacturer date code which is stamped on the metal prongs of the plug where it plugs into the wall outlet. They have supplied me with filters at least twice, and last time told me they would continue to supply them until the 6-year warranty expired. You may have to ask for a supervisor when you call, but they are very well familiar with this feature that does not work as advertised.
December 15, 2014
Rated 4.0 out of 5.0 by SteveK1953 Very happy with purchase
Very pleased with the basic function of this product. If you are looking to put moisture into the air this does a great job of it. My wife has lung issues that dry air irritates and this humidifier as helped completely! But if you are looking for bells and whistles on this to work perfectly you may be disappointed, woks great / best on manual mode. Had a small vibration issue, but resetting base and water tanks cured it.
Yes it is plastic, welcome to the 21th century. Has a large heavy duty fan motor that is plenty of over kill for the job. Water tanks are of heavy plastic and work well. On high mode we are able to put over 3 gallons of water into the air, which with wood heat helps greatly.
March 27, 2014
Rated 2.0 out of 5.0 by Nymph Only good for one season's use
Bought this humidifier last winter and it worked very well. Cleaned it regularly and used a de-mineralizer and bacteriostatic treatment. Once winter was over, I used vinegar and soap and let it sit out for days until it was dry, then put it away. When I got it out of storage to use this year, the gaskets had almost completely disintegrated. Found out that replacement gaskets are $6.99 a piece plus shipping. Shouldn't a product that costs this much out of the package be able to be used more than one season before falling apart?? Very disappointed.
December 29, 2014
Rated 2.0 out of 5.0 by SweetPea Don't buy just because it says permanent filter as it is not permanent
I had a console humidifier and wanted something smaller that would work for the whole house. Not very attractive unit but liked how it humidified the house. After first cleaning of the filter it started to fall apart; inner filling was coming out in rinse. Was able to use again and the second cleaning the filter came apart in my hands; no way of salvaging it this time. The main reason I bought this humidifier was because it said permanent filter on the box. False advertising. I have e-mailed Sunbeam and asked them to replace the filter for free. Will see what their response is.
March 25, 2012
Rated 2.0 out of 5.0 by smithski Extremely disappointing!
As others have said, the 'permanent' wick/filter is anything but. This was the ONLY reason I bought another evaporative type humidifier, so I was very unhappy to learn that it is the same as most other wicking humidifier elements: If you have hard water, they do not last! This one is completely worthless after less than 2 months, despite several cleanings to remove lime deposits. (Washing it in dish soap - as recommended - doesn't do anything at all for hard water deposits.)
To be fair, my humidifier worked well before the element 'hardened'; it is quiet with the fan on low speed & it never leaked. This is the only reason I gave it any stars at all.
February 22, 2012
Rated 4.0 out of 5.0 by WVUknitter So happy with the first I'm buying a second
We bought this model for the first time about a year ago and have been very happy with it. Yes it does cycle on and off frequently witht he auto settings, but the fan is quiet so this doesn't bother us even though it is in our family room where we spend quite a bit of time. We live in a two story home that is just over 2000 sq ft. and will be buying a second one of these for upstairs this season. I have seen others comments about the filter being "permenant" but not lasting. I will say I have replaced the filter on this one this year and did not have any problems finidng a compatible replacement (model number to look for is HWF-75 without the P on the end). I have had other humidifiers in the past with "permenant" filters and from what I have experienced none of them are really permenant, especially if you have hard water. This humidifier has made a big difference for me and my family in the fall and winter and I think that replacing the filter once a year is worth it for my family's health and comfort.
November 5, 2012
Rated 5.0 out of 5.0 by Shannanigans A real lifesaver!
Got this humidifier because our baby has had serious allergy and congestion issues. Other humidifiers we have bought don't really effect the air much at all, but instead left us with sopping wet carpet. This thing leaves the air noticeably more humid throughout a very large space! We do not use the auto cycle because it is a bit too sensitive, but you still have 3 settings for a constant flow so you can still adjust your desired humidity level. If you are gentle with the filter when you clean it, it will last for quite a long while and replacements are about $9. That's not a bad once to twice a year maintenance fee if you ask me! It's really helped our overall health and I highly recommend it!
September 1, 2014
Rated 3.0 out of 5.0 by Bippi A maintenance pig makes it moist.
I do want to echo everything James from Prescott, AZ said about this, as I've had exactly the same problems and concerns:
* 1 tank never drains unless I wiggle it. The other will be bone dry, the refill light will be on, and the other tank is completely full. Makes no sense.
* the filter isn't nearly as reusable as they would have you believe.
* in the dry Colorado air, this is usually a refill both tanks 2x a day. This eats up about 10 minutes of each day, all total.
* the 'auto' modes will cycle the fan off and on at 10 second intervals which is incredibly annoying.
* I have to wash this filter out about once every other week to maintain absorbency.
Now, where it earns its stars back, is the quality of the air in this house has improved quite a bit. I also never use the auto settings and leave it on a constant '1' (it goes as high as 3). Upwards from 20% to 35-40% when everything is running at a full-clip.
December 5, 2011