Rated 2.5 out of 5 by 102
Rated 1.0 out of 5.0 by Homeowner Broke twice
I am very surprised that the buyer for this Home Depot department continues to purchase this item. I purchased one 18 months ago and the mounting back snapped off from the weight of the 100 ft hose after 8 months. I called manufacturer. They said that never happens! They made me dig out my receipt. They did send replacement part. After 8 more months, guess what... same thing. I just threw it out!
April 5, 2016
Rated 1.0 out of 5.0 by TS Defective design: two broke, each within 6 months
I have tried this product twice. In each case it broke within six months. Both times the break was in the same spot, which is that same as identified by many other reviewers.
Two other problems: first, it does not hold 100' of hose. My 50' hose barely fit. Second, the water connection on the reel (that allows it to turn) leaks so that water leaks down the side when the faucet is turned on.
It might work for a very short, very light hose. But for any other use the product is defective.
July 30, 2016
Rated 1.0 out of 5.0 by RobJ Poor quality.
Mine could not hold 100' of hose well and ultimately the plastic frame cracked. Would not buy this again.
July 25, 2016
Rated 2.0 out of 5.0 by Madbear66 Not well built
I have a 100' hose and it does not fit on this real. Also the hose connection makes the hose kink badly. This unit is not heavy enough. I would not recommend this item.
July 19, 2016
Rated 1.0 out of 5.0 by JT Poor durability
I purchased and installed this item and within 18 months the plastic mounting snapped off and of course I would not have receipt a year and a half old
June 26, 2016
Rated 2.0 out of 5.0 by Guille You get what you pay for
Prepare for a plastic, cheap and weak feel on the product. Would also recommend to use loctite because of leaks.
June 28, 2016
Rated 2.0 out of 5.0 by AverageGuy Not Sturdy
I tried to mount this on the side of my garage. It pulled away after mounting it as directed due to (what I assume) was having a hose that is too heavy for it. I have a 50' heavy duty hose. I suggest if you buy this you have a light duty (not heavy) hose of no more than 25' in length.
June 28, 2016
Rated 5.0 out of 5.0 by Kathy Very good reel
Love being able to reel from either side...sturdy.
June 14, 2016