Rated 3.4 out of 5 by 59
Rated 1.0 out of 5.0 by PWJ Worked ok about 5 times then started malfunctioning.
It took me over 10 minutes to attach the drain hose because it was too small to fit properly to the water outlet. After about 5 or 6 uses it would no longer rewind properly. The winding stops and all you get is a clattering sound and you have to reach inside and turn the spool by hand in order to finish winding..
I called Suncast customer service and the arrogant woman I spoke to refused to do anything without a receipt. I usually keep receipts for smaller purchases until I use the item a few times. I didn't keep it long enough this time. Read the reviews. This is a TERRIBLE product and Suncast knows this.
August 22, 2016
Rated 3.0 out of 5.0 by CharlesBoston Fragile mechanism,mouth works well
My unit worked about 5 times when the mechanism stopped working, the switch broke off and the unit leaked profusely. Suncast sent me a replacement mechanism and it has been working pretty well. The mechanism doesn't look all that sturdy, and the handle attachment doesn't look like it can handle the torque repeatedly over many years. That said, I think it's pretty cost effective to replace the water system core. It doesn't inspire confidence, but it works smoothly and quietly so far.
August 29, 2016
Rated 4.0 out of 5.0 by SteveC Very Useful But Not Durable
I love the way this reel works. It is very convenient to have the hose roll up automatically. The bad news is that the device is not very durable. I have to get a new one every 3 years because the auto rewind function loses power and eventually stops working. It may be my fault for not putting it in the garage in the winter? I live in Seattle and it does occasionally drop below freezing.
August 23, 2016
Rated 5.0 out of 5.0 by RJI Aquawinder Auto Reel
The hose reel, was as advertised.
It is simple to use and appears sturdy.
I would recommend this product to anyone seeking an automatic hose reel.
I could not give this a 5 for value, because the last one I had, which lasted 10 years and was made by a different company and was much cheaper (The company was sold to the current company). I hope this one last as long.
August 16, 2016
Rated 5.0 out of 5.0 by Bucky Jose reeler
This is my second one in five years. I have ordered parts to repair the first one. The Suncast people were very helpful.
August 16, 2016
Rated 4.0 out of 5.0 by SDW Hose Reel
The hose reel works fine as advertised. Set up was a breeze and we installed 100' of hose and it retracts fine.
July 26, 2016
Rated 5.0 out of 5.0 by Sal Hose winder by itself
Excellent hose winder very easy and saves a lot of manual work for anyone nice idea
July 5, 2016
Rated 5.0 out of 5.0 by 760HO BEST IDEA EVER
Receipt of this product found 2 defective parts which were promptly replaced when I notified HOME DEPOT SERVICE.
June 25, 2016