Rated 2.9 out of 5 by 75
Rated 1.0 out of 5.0 by KevinO Poor quality, Suncast will not stand behind product
My first one lasted 10 years and I loved it. I only replaced it because I moved into a new house and I like the style of the new hose reel. I am using the same hose on this new hose reel that I used on the old reel for 10 years. One of the plastic gears snapped in about one year with minimal use. I contacted Suncast asking if they could repair or replace it for me but they said they wouldn't help without a receipt and quoted me prices on parts. I believe the first one I had was made by another company and Suncast bought them. This new version is just inferior to the original. I cannot recommend this automatic hose reel anymore.
August 15, 2016
Rated 1.0 out of 5.0 by EmperorNortonI This is a toy, AVOID !
All-plastic construction means the gears which control the winding guide can skip, so the timing gets out of sync. Then, the hose gets tangled and must be manually unwound.
For $100, I expected more than one Summer's use. At least, being all plastic, it can be easily recycled.
It's plastic can't handle summer heat without deforming. The dark brown color doesn't help this, either. The principal works, but the execution is cheap cr@p. Heavier plastic, or plastic with better thermal stability would make this a better tool.
I'll pay more for steel with a long, manual handle, if I can't find this in a better build.
July 23, 2016
Rated 1.0 out of 5.0 by Salty Not so much.
My second one of this model has failed same as first. Cannot pull hose out. Locks up when you pull and you have to open cover and turn reel 1/4th turn at a time to get hose out.
Both lasted 4-5 months then locked up.
August 2, 2016
Rated 1.0 out of 5.0 by TKD Horrible Product!
Does not work as advertised. Did not reel up hose even with assistance. Stayed to one side then wrapped around the outside of the hose reel. Had a difficult time getting the hose back out. Bought today....returning today!! 3 hours of my life I'll never get back. HORRIBLE PRODUCT. As far as the stakes to secure it, I have a concrete patio so useless! Poor execution.
July 7, 2016
Rated 5.0 out of 5.0 by GG Best reel ever!
My auto reel works perfectly, and anyone I show it to asks where I got it. Saves my back winding heavy hoses - I bought another for the front of my house as well!
July 14, 2016
Rated 1.0 out of 5.0 by sher Not worth the money
Does not rewind without falling over the handle broke and would not release the hose. We had to constantly pull out the entire hose and rewind again. Its cute but a waste of money
July 15, 2016
Rated 5.0 out of 5.0 by Bob Aquawinder Auto Rewind Hose Reel 125ft
This product is an exceptional addition to our yard and garden.
We love not having to roll the hose and hang it up off the ground.
June 21, 2016
Rated 4.0 out of 5.0 by Anthony Surprise purchase for wife
I bought this for my wife who waters her flowers and complain about messing with the hose. So I got this installed it and she was watering it and complain that it was hard to pull the hose out. I ask if she turn water on first and she said she did. I then told her unwind it with water off and watch this. I show her that leaving water on I release the switch and eat pcb it roll up by itself. She was thrilled and ask me to get her another one for the front.
June 7, 2016