Rated 2 out of 5Â by 1
Rated 2 out of 5Â by slcselling Symmons Duro Satin Nicket Shower/Handshower System
I don't often take the time to write a review but this product was so disappointing that I couldn't wait to write it. I didn't want to spend this much money on a unit for a second bathroom but Symmons is a well known company and came highly recommended to us for product quality so you can imagine my anticipation waiting for this unit to arrive. When I opened the box I began taking out the pieces. The first piece to come out was a "plastic," yes I said plastic slide bar. I now know that slide bars can be plastic or metal. If they are metal, they will state that, if they are plastic, they let you assume you are receiving a metal slide bar. Metal increases the price significantly. So buyer beware. However, I don't think a $700 unit should have a plastic slide bar. Then we took out the trim plates, also very disappointing, while not plastic, not very impressive. The shower head looked like something a child would have in a play house. The valves and hardware were of the highest quality, and while it is important to have high quality valves, it is also important to have high quality external pieces. I will still buy Symmons products, love that the web site says "Made in America," but I am now a little more educated.
May 24, 2014