Rated 5.0 out of 5 by 4
Rated 5.0 out of 5.0 by Chuck Beautiful, Solid. GREAT service!
My 23 year old son with no construction experience assembled this after watching the video provided on the HD website. Having said that, some printed instructions would have been a plus. The hardest part was getting the gravel base perfectly level. He used a rubber mallet to tap the blocks into position, and at one point used excessive force and cracked one of the blocks in two. I called HD to see if we could get a replacement block (I was perfectly willing to pay for it since it was our error). HD said they would contact Titan (the manufacturer in Florida). A representative from Titan called me the next day to get specifics, and insisted they would send it no charge! It arrived 3 days later. We were then able to put the finishing touches on the fire pit and have a bona fide bonfire. Absolutely beautiful, solid, professional-looking. I'm very pleased!
My only negative was with the shipping company that Home Depot used: I had only one delivery option ("Curb side delivery, $55"), yet when the shipping company called to say they would be delivering our firepit the next day, the representative informed me that our shipping only covered delivery to the curb--meaning WE HAD TO REMOVE IT FROM THE TRUCK OURSELVES (a ??350-400 pound package)!!! I got the idea she was trying to up-sell me on a more expensive delivery product which would actually take the firepit out of the truck for us, but, having two strong sons home from school, I just said that would be fine. My sons planned to simply take the kit apart and pass the blocks out of the truck one at a time, but the truck driver apparently didn't have time for that and used his forklift. So it ended well, but the point is, Home Depot should really make this delivery process more transparent.
June 15, 2016
Rated 5.0 out of 5.0 by mmbraun This firepit is THE ULTIMATE!!!
This pit was so easy to assemble and is the perfect size for our family. The quality is OUTSTANDING!
So, so glad I purchased this product! AND Home Depot's price was so affordable compared to other places. In fact, not any other store had one this size period!
August 4, 2015
Rated 5.0 out of 5.0 by Judy Awesome Fire Pit!!!!!
This is such a great value! Over 6' wide, awesome!!
March 28, 2014
Rated 5.0 out of 5.0 by 422drew Great Value
Really nice looking kit. Easy to assemble and looks great. Nicest I have found in the larger size. Keep in mind you will need to purchase a metal inner ring to keep the direct fire away from the bricks. But overall this block kit is terrific!
October 8, 2015