Rated 1.0 out of 5 by 1
Rated 1.0 out of 5.0 by KK horrible carpet
Home Depot. and Manufacturer claim was that this carpet was designed to handle high traffic areas, lifetime stain warranty, easy to clean and maintain. After a couple of weeks the carpet looked worse than the stuff we had for over 15 years. Would not vacuum clean, dark spots where people walked. Tried carpet shampoo machine and scrubbing on hands and knees to no avail. Contacted Home Depot, they contacted manufacturer who said "I didn't follow the warranty policy and get a professional carpet cleaning company (my husband cleaned carpets for a living so he knows how to use a carpet machine) so basically they said "oh well". Either way the carpet did not come clean. I also told the Home Depot associate that I felt they were wrong in promoting this carpet for stairs. The loop grade is too wide and only attracts the dirt/staining more! As Home Depot nor the Manufacturer would resolve the problem I don't feel that I can purchase, with trust, Trafficmaster or other type of flooring from Home Depot-they do not back their product.
July 10, 2016