Rated 1.8 out of 5 by 4
Rated 4.0 out of 5.0 by Chris Good overall stove, great for the price
I purchased this and installed it October 2014. This thing ran 24/7 (except when off for maintenance) as I did not hook it up to a thermostat. Kept the entire upstairs of our house at 75 degrees (running on automatic at lowest setting) and only burned 2.5 tons for the whole winter. Never had a problem with it unless someone for got to fill it and it ran out (happened twice while I was out of town). The amount of ash in the tray and build up really depends on the brand of pellet - I ran 2 different brands (2 tons of one and 1/2 of another). The 1/2 ton was a brand from Home Depot - it burned ok, but I had more ash in tray, on the inside, and more build up (caking) in the pot. The other brand (New England Wood Pellet) was better (in my experience). For anyone that says that it goes on it's lowest setting, I will say that getting the dampener set right was key - I got mine set that it didn't burn too hot/fast, and not too slow (should be a lot of yellow flame, but not just yellow and roaring). Once this is set, I cut a small block of wood that keeps the dampener exactly where it needs to be. See pictures.
The bad - filling is a bit of a pain. Small opening and you need to push them back. I do not fill using the bag, I keep a metal trash can with the pellets in it and scoop out what I need - not a perfect solution, but it works.
August 18, 2015
Rated 1.0 out of 5.0 by tdale Awful sums it up-
Home Depot was a wonderful company to work with and did everything they could to ensure our satisfaction within their power, however, US STOVE has sub standard customer and parts service in all facets. This stove had problems right out of the box and we took it back to Home Depot and they suggested a full return and a repurchase. We had a full refund issued and repurchased another stove. US STOVE treated it as a exchange instead and so our warranty was gone by the time we installed and uninstalled shipped and reshipped and installed the new stove. When things started to go wrong with the stove. MAJOR items started to break down, drive motor, exhaust blower, back board. So we had a total of 3 months usage. When the stove did operate it constantly jammed, makes a horrible screeching noise when the pot auger turns. What an expensive and exhausting lesson.
January 6, 2014
Rated 1.0 out of 5.0 by Salisa Motor broke in 1 month
We loved this pellet stove while it worked for 1 month. It completely stopped working after 1 month & we returned it.
January 12, 2014
Rated 1.0 out of 5.0 by luxury2009 missing parts auger clogged makes alot of noise
Bad from the start when you open the box missing hardware
December 29, 2013